From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 7,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Thanks for the great standard service from the staffs in ticketing dept. Miss Lashonda and customer's service miss Tiara for their kind assistance is highly appreciated.
Iam very happy to have found this company.I will never use anyone else in the future.
Hugh was very kind and professional.Thanks for your help.
I will recommend asap to my friends and family..
Dear Sofia,
Thank you for being our customer and leaving us a wonderful 5-star review.
Terrible customer service with no follow through. I had a unique situation and ASAP did not provide professional alternative. I was hung up on multiple time by men in India and then told I was to wait for a call that never came regarding a full
Refund. United Airlines provided a full refund due to the fact they couldn't accommodate me and ASAPTICKETS states they haven't received the refund when I was on a three way call with both United Airlines who said they gave a full
Refund. The ASAPTICKETS representative stated she was going to take another $300…. For what. I refuse because my first ticket of 1515.00 was only refunded $825.00. I do not trust this company very shady practices.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 211683
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Worst customer service 30 calls and still no refund spoke to wolf, daybreak Mario kept transferring internally and was then hung up after is asked for a flight that was cancelled by airline twice
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 211681
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Very good I really enjoyed the assistance they were patient and very pleasant
Dear Cynthia,
We really appreciate you sharing your review of our service. Thank you!
Costumer Service is knowledgeable in solving the issue, I will highly recommend him to my family and friends.
Dear Penafrancia,
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Michigan assisted me in finding the best price for my flight. She is patient and accommodating. Pleasant and answered questions snd attentive to customer requests. Highly recommended!
Dear Herminia,
We’re grateful that you took the time to leave us a review. Thanks a lot!
Until now we dont have our itinerary. You were succesful to email me, how could be that my email is not accepted!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 211679
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Great!
My agent is very experienced, professional and very patient. I have no problem reaching out for future trips or referring them to family and friends.
Dear Muhamed,
Thanks for the review! We hope to serve you again in the future.
Very articulate agent and diligently helpful. Worth experience to be with this agency. I definitely can recommend and share my experience to my family and friends without hesitation and worry.
Dear Carlyn,
Thank you for the good review! We’re here to serve you anytime.
How amazing is it to talk with a real human for travel services? Bowie and Nate were so helpful in getting us a great flight itinerary at lower prices than we found through other online services or even at the airline's website itself. This is the second time I've used ASAP travel and I'll be using them again on a regular basis since they do all the work and find us great deals. Thanks, again, folks!
Dear Steven,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
It was great. Mali was of great help to me. She's the best
Dear Naa,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Beatle, the agent who helped me was very helpful & patient. She found me a good flight deal & helped me to complete the booking in a reasonably short time. I haven't flown in years so i was grateful for both the fare & the service.
Dear David,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Relatively painless experience in purchasing business class tickets and less expensive than going through the airlines directly.
Dear Francisco,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
It sounds good in the beginning, they have a special fee they charge which sounds like an insurance plan but really is not, then when it comes to canceling a flight you are hit will all kinds of cancellation fees. Do not trust them, so many good travel agencies out there this isn't one of them, then they ask for a tip... here's a tip, don't give them one. They don't tell you the true cost of their services...seems like a"show me the money" company plan.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 210961
Unfortunately we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at feedback@asaptickets.com,
So we could provide you with the needful assistance.
Thank you in advance.
Very nice and sweet. Xylo was very accommodative and listened to all my requirements and helped me to book tickets cheaper. Thanks Xylo
Dear Anita,
Thank you for being our customer and leaving us a wonderful 5-star review.
Agent Abdul was friendly, knowledgeable and helpful. He paid attention to the detail and gave me a good deal.
Dear Mohammad,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Raul was kind, patient, and professional. He searched many different options to accommodate my priorities, until he found the flight that best suited me. This is the second time I rely on ASAP for my travel needs and so far, I have been very pleased.
Dear Annamaria,
We really appreciate you sharing your review of our service. Thank you!
Very supportive was Enzo and patience. He meet my financial needs by and also got the perfect airline company.
Dear Justine,
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Vuvraj worked really hard on helping find and book my flight. Extremely patient and understanding.
Dear Toni,
Thanks for sharing your review with our community. It means a lot to us.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gaiksia,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.