Archives

I signed up for a free trial. I gave them my debit card, to ensure that I was 18. Lol
I called to cancel within the month. The recording told me to go to the website. The website told me to call the phone number. After waiting on the phone for several minutes the call dropped.
I called my bank to stop the payment. I had to cancel my debit card. Now I have to wait 10 business days for a new debit card. At least I won't be charged $9.95 on Thursday.

Total scam and ripoff... charged $39.95 for reoccuring membership and then $27.83 for a birth certificate that I never received only received forms requesting and additional $22.00 and a copy of my divers license to be faxed. Credit Card Company would not dispute charge and Archives.com told me to f'off. DO NOT USE ARCHIVES.COM or you will have to cancel your credit card to keep them from continuing to charge you a membership fee and never receive promised documents.

They lure you in with an ad that promises to provide records you are searching for. Then you are forced to sign up for a trial period and provide your credit card information. Once in their site, the RECORDS ARE WORTHLESS. I completely forgot to cancel the trial subscription. After reading other reviews here, I see that cancelling may have become another issue altogether. A month later they, of course, charged me for a service I didn't use, I canceled and asked for a refund, but they must be desperate because they fought tooth and nail for the $9.99 and got it. STAY AWAY! You can most definitely find better info elsewhere on more reputable and customer-friendly websites.

Took me less than an hour to realize this site couldn't even produce the most common information that's available on free searches. Anything I looked up, they wanted additonal money from my credit card to do. I canceled minutes after joining. Beware of this scam site. They are only after your money and give you nothing in return!

There I was trying to find out who my great grandparents are. This place seemed legit at first and a good place to find some actual records. They aren't. The website doesn't even work below the top margin. They made signing up super easy to sign up and literally nothing on their website below the top small bit. I can't even contact them to know how complete garbage they are because nothing on the website works. I just hope the "free trial" doesn't come back to bite my heinie later.

Such a scam! They falsely advertise that you can search for birth records, death records, etc, when all they have access to is census data. Then they make it nearly impossible to cancel your membership. As a matter of fact they have a section for canceling a subscription, which is easily found under account settings and is worded to make you think you've canceled your membership. Then they bill you and refuse to refund the money.

STAY AWAY!

It was a horrifying experience. Tried the 7 day "free trial". Cancelled it after 5 days since you couldn't even get the basic info, including info on myself, I was experimenting, which came up empty, go figure *eye roll*. They charged me $9.99 2 days later, they tried to charge me $40 for the newspaper crap but thankfully there wasn't enough money for that, I submitted a support ticket and even they acknowledged that it had been cancelled and it was in the billing process when it was cancelled. They said it should correct itself. Well it never did but I was just going to cut my losses in hopes it actually was cancelled, but a month later they charged me again, same price for my cancelled subscription. They did not answer my emails, they did not answer their phone. I had to contact PayPal and got my refund and instantly won my other dispute and even had to fill out a form to stop all further unauthorized transactions from them, I repeat, do not do it!