ArchitecturalDepot

The knotty alder boxed beam I ordered is beautiful! It's well made, with finished corners and workmanship that actually exceeded my expectations. It weighs about 25 lb., which is lighter than I expected-a good thing for installation! I can't wait to have it installed in our ongoing condo remodel. I researched various custom-size, real-wood beam sources before buying, and Architectural Depot's was by far the best product at the best price.

Well thought out website. I liked being able to filter my search for a pediment by size which I hadn't been able to do elsewhere.

Excellent site and easy to find what I needed at a fair price!.. High quality shutters came on time and well protected. The finish was outstanding too. Even though I didn't need it, I really appreciated the included small container of touch up paint!

I have ordered from this company before and they sell an excellent product. Could not be more pleased with my purchase. Looks great and very sturdy.

The only problem was an incorrect tracking number was provided and we had a hard time finding where the order was.

Sight is great, but shipping is high. Have bought this product from another establishment that shipping was free.

I love your products - the crown moulding I bought a while back looks absolutely gorgeous in my re-modeled living room. And the inlays are great for my furniture projects. Also - I built a big beautiful fake mantel for my TV and decorated it with your products. I'm very happy.

I ordered some faux beams and shelves from them for a large project. After paying over $5,000, the shelves I received were only finished on one side and thus useless for my application. I had an extensive conversation with the sales rep explaining what I was using these shelves for. When I went back to management and asked for either an exchange for what I ordered OR a refund, I was told "the items are clearly pictured on our website". When you are ordering something online and speaking with a human being about EXACTLY what you need, and they fail to give competent guidance and then basically say "you should have read the fine print", you've found a business that will not be in business for the long term.

It would be good to include an easy to find legend to help the novice decipher Molding dimensions. I wasted much time Googling this. Also the coupon TWITTER supposedly good today only did not work.

Everything was good...site was easy to navigate and I found a pediment that is close in size to the current one I have over the front door.

Having never bought from here, my wife and I ordered one shutter set to see what sort of quality we'd be dealing with. When the shutters arrived, they looked great and mounted very easily. Absolutely worth the money!

Only reason for lower rating was lack of communication. When I purchased on 4/6
the website said ships 24-72 hours. My confirmation email said est delivery 4/8. Days later I received email saying est delivery 5/1. I initiated email to be told a few days later that product was backordered with manufacturer, which I understand considering Covid-19 was rearing its ugly head. A few days later received another email stating est delivery 5/15. Then the items were delivered at end of April without a heads up but definitely a pleasant surprise.

Products are easy to find, shipping estimates are usually correct and on time. Website is easy to navigate and checking out is a breeze.

Almost half the cost of Home Depot delivered right to my door. The selections where outstanding.
My new go to store!

Found what I needed quickly, however was surprised at how long it took to receive my requested gable vent, hence my only awarding 4 stars. Ordered on 22 May but didn't receive til 23 June. Product quality is excellent as was the packing of the product as sent from the manufacturer. Lowes had same product line available for ordering, but their prices were a bit higher.

I needed 14.5 by 66 inch with 3 inch wide Mullion unfortunately I got 14 by 66 with 2 inch Mullion probably my fault

good so far. I would have liked to see more ceiling tile options but I can search other places for that.

I loved the modern square ceiling medallion. The one disappointment was that there was a ding on one edge I am hoping my painter can fix since the item is non-returnable.

might be helpful to put the "continue" button on the bottom of the page so that when the customer has completed the fields it's clear what's next..it's at the top...before you start filling in information..

Very easy to order, like the payment options so I don't have to go dig out a credit card LOL. Nice selection of colors and styles.

Good website - easy to understand. Pictures could be better - more clear of texture and paint finish (flat/gloss/etc.). Information about hardware is lacking. Live Chat isn't working, but it's Sunday night.

Have good selection of shutters, easy to order. My only negative would be on the "custom" size order we received. I wish I would have realized that the custom shutters came with only the shutter loks and not the screws. Our other order came with both loks and screws. When I called about ordering the screws, they charge $3.19 for a set of 12, and $12.79 for shipping!
Thinking they surely wouldn't charge the costly shipping charge for such a small item, I called customer service and was told I would be held to that shipping charge. Not going to happen!
Otherwise, I had a good experience and they offer a good selection of products.

Order received was wrong in size and style. I called merchant and followed with pictures they requested. They agreed they made a mistake and would refund my order but shorted me over 300.00. I called and email without any response now it's with the credit card company. I would be a little hesitant in ordering from them since you might be responsible for their mistakes.

We are remodeling our home and I am so excited about our order. I cannot wait! The ordering process and payment options are great!