Overview
Arangrant has a rating of 4.2 stars from 515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arangrant most frequently mention business class, customer service and great price. Arangrant ranks 13th among Travel Agency sites.
I have great and very pleasant experience, especially dealing with Olivia, she's very professional and dedicated to the ultimate limit, getting all my tickets booked fast and to my satisfaction
Good experience. However did not like that seats on the short flights had not been booked.
Dear Maria Margerita G.
Thank you for sharing your positive experience with us!
We are pleased to hear that overall, you had a good experience. We apologize for the inconvenience regarding the seat bookings on the short flights. Your feedback is invaluable to us, and we'll use it to improve our services.
If you need any assistance with future bookings or have any other concerns, please feel free to reach out. We appreciate your support and look forward to serving you again!
Sincerely Yours,
ARANGRANT Team
Arangrant I discovered after I made reservations for an extended trip (six months). So in truth my experience is very limited. So far I've appreciated the clarity of your communications. I don't yet have an impression of our developing relationship over time but I'll continue to explore what we've started.
Dear Kenneth E.
Thank you for sharing your feedback with us!
We are delighted to hear that you've appreciated the clarity of our communications so far. We understand that it takes time to develop a strong relationship, and we're committed to ensuring that your experience with us continues to be positive.
If you have any questions or need assistance as you continue to explore, please don't hesitate to reach out. We're here to support you every step of the way!
Safe travels on your extended trip!
Sincerely Yours,
ARANGRANT Team
As always the agents were very helpful in trying to work through the different options. They are always very courteous as well as interested in getting you the best pricing. Will use again!
Dear Arangrant t.,
Thank you for your amazing 5-star review! We're delighted to hear that our agents were helpful, courteous, and dedicated to finding you the best pricing.
Your continued trust and satisfaction mean the world to us. We look forward to assisting you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
I was promised that if I needed to change my travel dates the extra insurance I purchased would cover this. At no time did I receive a copy of the insurance policy. I had to request it 4 to 5 times before I finally found a small portion of it online. I was completely lied to about what was covered on the insurance. It was possible from the beginning that I would have to change the dates of the trip due to medical issues, and I explained this very clearly to the representative that helped me book the trip. When it came time for me to change my trip, they wanted an extra $3000-$4000 to change my tickets after I waited three weeks for them to come up with a solution to my problem. I started trying to change my ticketing at the end of September, and I could not get a I started trying to change my ticketing at the end of September, and I could not get an answer from them on what my options were until a week and a half before my trip departed. I am now going to lose $7800 in ticketing. Never will I use them again, and I hope everyone learns from my very expensive mistakes.
Dear Kelli C.
Thank you for your review and for bringing this to our attention!
We sincerely apologize for any confusion and inconvenience you experienced. Our team strives to provide accurate information and support to our customers. Upon reviewing the Travel Protection Plan terms and conditions, it is indeed correct that they do not cover expenses related to changing bookings, and this was communicated to you by our service team.
We are more than willing to reach out to the airline on your behalf to explore the possibility of obtaining an airline credit for you which is also subject to airline review and approval. We kindly ask you to submit supporting medical documents that attest to the passenger's health condition to our service team.
Once again, we truly appreciate your patience and understanding.
Sincerely Yours,
ARANGRANT Team
I had never used your company before and Rodney was extremely patient and walked me through the process thoroughly.
That's very important to older folks!
Dear Fred C.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that, as a first-time user of our company, you found Rodney to be extremely patient and thorough in walking you through the process. Your satisfaction is our top priority, and we're delighted to have met your expectations.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Haven't traveled yet but all seems good. I can't get a seat assignment until check in; I hope that works out.
My last trip with Aran Gran, I was advised by them of a flight cancellation 5 hours before hearing from airline. It gave us plenty of time to rearrange travel.
Dear ELIZABETH R.
Thank you for your fantastic 5-star review! We're delighted to hear that everything seems to be going smoothly so far and appreciate your understanding about the seat assignment process. We're confident it will work out well during check-in.
We're also pleased to know that our prompt communication about the flight cancellation during your last trip gave you ample time to rearrange your travel plans. Your satisfaction is our top priority, and we strive to provide the best possible service to ensure a seamless travel experience.
We look forward to serving you on your upcoming journey and hope it will be just as enjoyable and stress-free.
Safe travels!
Sincerely Yours,
ARANGRANT Team
Derek is very professional and knowledgeable. He is also polite and prompt. People like him make the company grow. I wish him good luck and success in his future endeavors. Thank you
Dear Sharad M.
Thank you for your fantastic 5-star review!
We are delighted to hear that Derek was professional, knowledgeable, polite, and prompt in assisting you. It's heartening to know that people like him contribute to our company's growth.
We truly appreciate your kind words and well-wishes for his future endeavors. Your support means a lot to us, and we look forward to serving you again in the future.
Sincerely Yours,
ARANGRANT Team
We appreciated Nathan's help with our issues back in October when my wife had a medical emergency, and recently when we worked with him on a complex open jaw trip.
Dear Chris d.
Thank you so much for your kind words and 5-star rating!
We are glad to hear that Nathan was able to assist you during your wife's medical emergency in October and more recently with your complex open jaw trip. It's wonderful to know that our team could be there for you in both challenging and intricate travel planning situations.
Your satisfaction and peace of mind are our top priorities. We look forward to serving you again and ensuring your future travels are seamless and enjoyable.
Sincerely Yours,
ARANGRANT Team
Overall, OK. Initially the fare increased from what the booking site told me by over $1000. Then they called me and offered it for the same price. Then there was some credit card issue, they threw 3 $2.19 charges at my card (I presume to see if it was a real card), of course the 4th time when they actually tried to charge the flight, it was declined because all these strange little charges set off alarm bells at Visa. In the end, it got booked, all good, but a little too much drama for what should be a very simple process.
Dear Oliver J.,
Thank you for sharing your experience with us. We appreciate your honest feedback.
We are glad to hear that our sales agent was able to secure the original price you saw online, despite the initial price increase. We understand the frustration caused by the pre-authorization charges that resulted in a bank decline, and we apologize for any inconvenience this may have caused.
It's great to know that in the end, your flight was successfully booked and confirmed. We aim to provide a seamless booking experience, and your feedback helps us improve our services.
Sincerely Yours,
ARANGRANT Team
Melvin Handle my Itinerary very professionally he was able to track down the lowest price and helped me to select my seats without paying extra
I can say for sure I will be using them for all our family travels
Dear Mohd Rafiq R.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that our agent handled your itinerary very professionally, found the lowest price, and helped you select your seats without any extra cost.
Your satisfaction means the world to us, and we're delighted to know you'll be using our services for all your family travels. Safe and happy travels!
Sincerely Yours,
ARANGRANT Team
They reviewed my itinerary and found a cheaper option that was almost identical, forwarding it to me in an easy to open link. They then replied to all my questions in a time fashion. It was my first time using them and it was a good experience.
Dear Andrew B.
Thank you for your fantastic review and 5-star rating!
We are thrilled to hear that you had a great first experience with us. We are glad our team could find you a cheaper yet almost identical itinerary and answer all your questions promptly.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Blake was able to find us a great price on our business class tickets. She listened to our requirements and she was able to find something for us that met those requirements. We've booked business class tickets with Arangrant for the past couple of years and they are our "go to" when booking airfare. Highly recommend.
Dear Victor S.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Blake was able to find a great price on your business class tickets and meet all your requirements. It's wonderful to know that we have been your "go-to" agency for booking airfare over the past couple of years.
Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
The service was very good and they worked with me to explore options to get the best fare.
Dear Bijal K.
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service very good and that we were able to help you explore options to secure the best fare.
Providing exceptional service and value is our top priority, and your positive feedback reaffirms the hard work and dedication of our team. We look forward to assisting you with your future travel plans and ensuring you continue to have great experiences with us.
Safe travels!
Sincerely Yours,
ARANGRANT Team
False promises when booked the ticket and paid 8% extra for travel cover which doesn't cover anything. I'm going to consumer court for this and also mention in my online review of such a bad experience.
The agent Zane gave me assurance that the insurance will cover any cancellation with 100% refund. Now he is not responding and put me in touch with customer service team who flatly refused the refund.
As a Family, We are frequent travelers and always use Skylux and Business Class for our travel. This was first time and I burnt my fingers with ARANGRANT.
Dear Naresh P.
Thank you for sharing your feedback. We're sorry to hear about your experience and the issues you faced with the travel cover and customer service.
Upon review, we confirmed that you spoke with our sales agent and were assisted with your roundtrip tickets for two passengers. Tickets were booked and confirmed with your authorization, as well as the travel insurance.
We also confirmed that our sales agent disclosed the possibility of getting a refund with a $400 fee per passenger in case you wanted to cancel the booking before the scheduled flight.
Your satisfaction is important to us, and we hope to regain your trust in the future.
Sincerely Yours,
ARANGRANT Team
My flight was canceled and so far Arangrant has not been able to find me another comparable flight back home. When I called the customer card desk I was out on hold and told I was first in line. A little while later I was told I was second in line. A while later I was told I was again first in line. And a little while later I was told I was second in line. Is this the new math?
Dear Anna M.
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for the inconvenience and the wait times you experienced during your attempt to find a comparable flight back home.
We're glad to hear that you've safely returned home. Our team is currently working closely with the airline to resolve the matter regarding the unused portion of your tickets.
Your patience and understanding are greatly appreciated, and we're committed to ensuring this issue is handled as swiftly as possible.
Sincerely Yours,
ARANGRANT Team
We booked our flights with them. Got a great deal for business class flight. The whole process was smooth and the reservation was made and confirmed quickly. Definitely will use them in future.
Dear Kandasamy R.
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you got a great deal on your business class flight and that the booking process was smooth and efficient. We're delighted that we could make your reservation experience quick and seamless.
We look forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
Great service. Joel was great and he helped me
With great ease In finding the best deal. I highly recommend Arangrant for all their travel needs. Thank you Joel😊
Dear Nayna P.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Joel provided great service and helped you with ease in finding the best deal. Your high recommendation means a lot to us.
We look forward to assisting you with all your future travel needs!
Sincerely Yours,
ARANGRANT Team
Nice and easy flight; easy to change; and also got premium economy for cheap
Dear Skanda V.
Thank you for your stellar 5-star review! We're thrilled to hear that you had a nice and easy flight experience, found it easy to make changes, and even managed to secure a premium economy seat at a great price.
Your satisfaction is our priority, and it's wonderful to know that our efforts contributed to a smooth and enjoyable journey for you. We look forward to assisting you with your future travel plans and ensuring you continue to have great experiences with us.
Safe travels!
Sincerely Yours,
ARANGRANT Team
By telephone my agent, Enzo, was so patient and helpful finding flights and connections that matched my needs. Arangrant saved me time and a great deal of money for my trip.
Dear Susan t.,
Thank you so much for your wonderful 5-star review! We're delighted to hear that Enzo provided patient and helpful service over the phone, finding flights and connections that perfectly matched your needs.
It's fantastic to know that our agency saved you time and a great deal of money for your trip. Your kind words mean a lot to us, and we look forward to assisting you with your future travel plans!
Sincerely yours,
ARANGRANT Team
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
- Visit Website
- Dallas, TX, United States
- Edit business info
Business Highlights
- up to 70% discounts on business tickets
- last minute trip arrangements
- 24/7 support
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear H Z.,
Thank you for sharing your wonderful 5-star review! We're thrilled to hear that Olivia provided you with professional and dedicated service, ensuring your tickets were booked quickly and to your satisfaction.
Your kind words mean a lot to us, and we're delighted that you had a pleasant experience. We look forward to assisting you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team