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AppliancePartsProsReviews 351

3.1

From the business

We help people save money and fix their broken appliances quickly by providing quality parts and free repair help.


appliancepartspros.com
Founded in 1999
Cleveland, TN
How would you rate AppliancePartsPros?
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AppliancePartsPros Reviews Summary

AppliancePartsPros has a rating of 3.1 stars from 351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AppliancePartsPros most frequently mention customer service, next day and quick delivery. AppliancePartsPros ranks 8th among Appliance Parts sites.

service
33
value
32
shipping
32
returns
16
quality
26
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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Samsung oven not working.
March 14, 2021

I called to request service. The repair man came out the next day and was able to replace the igniter quickly. Very pleased with the promptness and quality of service.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Colorado
1 review
0 helpful votes
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Excellent Service
March 14, 2021

I ordered the wrong shelves for my Frigidaire refrigerator. I called and the rep was able to locate the proper shelves and I had them in 2 days.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Kentucky
2 reviews
0 helpful votes
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Great luck ordering parts.
March 14, 2021

This is where we always get our parts for our appliances. They have always had what we needed and the parts arrive in a timely manner.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team

New York
1 review
0 helpful votes
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Satisfied Customer
March 14, 2021

Transaction was very easy and simple. Products were delivered as promised.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Michigan
1 review
0 helpful votes
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Very fast service.
March 14, 2021

The part arrived before expected and was the exact part I needed. Also the video was very helpful information and made the procedure of replacing the part much quicker.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Texas
1 review
0 helpful votes
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Excellent customer service
March 14, 2021

I'm always pleased with the level of professionalism and willingness to go the extra mile. Thank you APP. You've got a repeat customer here!

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team

New Jersey
1 review
0 helpful votes
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Parts for my GE dryer
March 14, 2021

The timer on my GE dryer had failed. The website helped me pinpoint how to troubleshoot and order the needed part. You guys are the best!

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Alabama
1 review
0 helpful votes
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Replacement part
March 14, 2021

Needed a oven element replaced. Was easy to do and got it shipped and delivered in a reasonable time.

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Florida
1 review
0 helpful votes
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Large burner replacement
March 14, 2021

Just great video was helpful. 10 minute job. So easy to replace and quick delivery

Date of experience: March 14, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Alabama
1 review
0 helpful votes
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Infants Shoes
March 13, 2021

Ordered infant size shoes very nice
I only wish you had more infant shoes to
Pick from Many have very limited
Sizes Thanks

Date of experience: March 13, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for taking the time to review our site, though I think you have us confused with someone else. We sell appliance parts, not infant shoes.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Texas
1 review
0 helpful votes
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Consistently Awesome!
March 13, 2021

Timely part delivery, always first time right orders, and excellent customer service all make me a customer that comes back again and again. Thanks!

Date of experience: March 13, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Florida
1 review
0 helpful votes
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How to video
March 12, 2021

The video on how to change the water line on my refrigerator was excellent. I changed it myself (75 yr old great grandma).

Date of experience: March 12, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team

California
1 review
0 helpful votes
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I was giving this website by my aunt, she said they have an inventory of old to new parts for wash machines, microwaves, other appliances. And for great prices.

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Minnesota
1 review
0 helpful votes
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Outstanding service
March 11, 2021

I ordered 3 parts for my kitchen aid oven.
One of the parts arrived damaged and they contacted me immediately after I emailed them the issue. I submitted photos from this part and I got very fast a new one. Very friendly people.
I will buy again when I need something. Thanks again

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Florida
1 review
0 helpful votes
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Satisfied Customer
March 11, 2021

After shopping around I found APP prices for 2 Samsung range switches between $35-$50 cheaper than other appliance parts stores. In addition the order technician I spoke with offered professional advice on my DYI install.

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team

Ohio
1 review
0 helpful votes
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Excellent
March 11, 2021

It was easy to order, the part arrived quickly. I like that. Thank you very much!

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Alabama
1 review
0 helpful votes
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Dispenser issues
March 11, 2021

After reading symptoms from others, it appeared that the dispenser module on my Frigidaire was faulty. Checked locally and compared prices and delivery details. It was cheaper and more importantly quicker to purchase on line. New one arrived on time and was in and working that same day.

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team

Colorado
1 review
0 helpful votes
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Super fast! Worked perfectly!
March 11, 2021

Paid the three dollars extra for next day shipping, and received it next day! Fixed and works perfectly!

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team

California
2 reviews
0 helpful votes
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Easy
March 11, 2021

Instruction Video was very helpful. It took literally only about 10 minutes to install the new shelf in the refrigerator.

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team

Ohio
1 review
0 helpful votes
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Spring for Kenmore Elite Dishwasher.
March 11, 2021

Girl was knowledgeable and didn't try to over sell me. Told me what she thought I needed. Having part installed next week.

Date of experience: March 11, 2021
Jenny H. — AppliancePartsPros Rep
over a year old

Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team