Apple

Im using telephone Apple and I love it, its a perfect. Now I know that will never change it to smth another

I have buy a mac book air and there was always some thing wrong with it and I complain over it 53 times the first 3 mount and they always tell me, that I ditten know how to use it, then I complail more then 100 times in 2 years and when the garati was run out, then they tell me there must be something wrong with the computer but now there was no garati on it any more, so if I wont it fix, then I have to pay it all by my self and I buy a iphone 3 on the internet new and that came from greece but I live in denmark, so when it was broken then they refuce to help me in danmark, they wont me to send it to greece to get it fix, therefore I never buy mac produkt

Updated my iPhone Pro Max 12 with iOS 16.4.1, it went through the install process, turned itself back on, then after it had turned the screen back off, it immediately went into the vicious Apple Logo cycle of off and on, off and on. Now my phone is rendered useless. It's basically a shiny paperweight~!

I immediately went to Apple Country Club Plaza in Kansas City, the nearest Apple Store, to get it fixed.

The tech who looked over my phone was very pleasant, although I could see the writing on the wall once he started pointing out the cracked back and slight moisture on the lens. His and everyone else's excuse from that point dismissed my perfectly working iPhone prior to the iOS install saying the cracked back on the phone is clearly the cause and that it HAS TO BE a hardware issue. It's not the iOS.

Well, I called Apple Support while there and their troubleshooting opinion was no different. Of course!

NOTE: Apple is now like any insurance agent that receives and claim...to immediately dismiss any possibility of Apple being at fault.

After leaving the Apple Store, I did some research online to see if there are any bugs or issues being reported about iOS 16.4.1. Surely enough, I found articles in forums where they've bolded the known issues. The first one on the list was my issue, iPhone Stuck on Apple Logo. https://www.minicreo.com/iphone-problems/ios-14-problems.html The Apple Support Specialist I was talking to on the phone noted that I had found this issue online, but that because Apple hadn't reported it on their website, that it was not considered to be a true issue. How convenient for Apple! Disregard reports because the issue hasn't been listed on their web pages yet.

So this is my whole purpose in writing this complaint. I want to get this known issue out there so all the people experiencing the same issue can get their phones repaired, like a car recall where the company pays for the repairs, not the customer who should not be at fault regardless of the wear and tear on their product.

I've bought a ipad and the product is great as expected. If i have issues, I'll contact the service immediately. And I hope the products is good.

PLEASE, PLEASE, PLEASE FOR THE LOVE OF ALL THAT IS HOLY! STOP, STOP, STOP TRYING TO DO ANYTHING. EVERYTHING YOU MAKE IS JUST HORRIFIC. THE UPDATES FOR THE MAC ARE TRASH, THE PRODUCTS YOU MAKE ARE VOMITOUS. LITERALLY EVERY UPDATES CRASHES MY SYSTEM. THE LAST AND FINAL IPAD I BOUGHT STOPPED WORKING AFTER 4 MONTHS. APPLE, JUST STOP! FIRE JONY IVE. #FIREJONYIVE FIRE TIM COOK. #FIRETIMCOOK FINALLY, JUST STOP EVERYTHING UNTIL YOU CAN MAKE THINGS WORK, PERIOD! P.S. I REALIZE I WROTE IN ALL CAPSPERHAPS YOU CAN HEAR ME YELLING!

Love my new iPhone 12 Pro. It's really my best solution to change my old phone. Also i like blue color of my new phone