Apple

I think the vision behind Apple was absolutely genius, but now it's just kind of the same as it's always been. I was over the Apple products after the 4th iphone i broke in 2 years (7 years ago). Went to the s5 active & haven't broke a phone since. People choose an iphone because everyone else has one. It has no unique functionality unless you jailbreak it. Then apple pretty much disowns you as soon as you do that --there's just no winning with an iphone people. S5 ACTIVE

When I purchase a product I expect to have full access to the product and be able to enable or disable features as I want. Apple does not allow this and they rest firmly with the Nanny State. I am not able to remove 2 factor authentication from an iPad mini that I bought and I should be able to if I don't want their 2FA. They have taken security to a total extreme which for business might be worthwhile... for a consumer it is totally overboard in my opinion. I will not be purchasing an Apple product until they start being more consumer friendly and allowing access to all features on their products.

I bought an Apple 12 phone 1 year and a half and now the phone is not working. The computer inside (Ran System) failed. Apple wants me to pay $350.00 to repair and change the computer after selling a damage cell phone. Not buying Apple anymore!

I sent a laptop to them for trade in that included a charger and it was cancelled. They sent the laptop back without a charger and the customer support said they recycled and couldn't do anything about it. If I sent them a package with a charger, I would assume everything that was sent should be returned. Horrible company and unethical.

So recently I broke my phone. I tried multiple time to log in to another phone and a laptop but it kept asking for the verification code from my number. Keep in mind I broke my phone so that really wasn't an option. I tried all the other recovery options but, I am still locked out of my Apple ID. So the last thing I tried was to call apple support and they couldn't do anything except say that I should've add more trusted numbers and that I can't use my email to verify because the 2 factor authentication only lets my use my trusted device(that's broken) and phone number. So I said "Can you take that off so I can use my email?" The reply was that once you have it on for 14 days I can never be turned off again. So now I have to wait ages just to be able to get my account back. Moral of the story is don't accidentally break your iPhone if you can't get it fixed right away.( I might just be broke :( )

So I bought a apple IPhone 13 for my daughter from the store with receipt, box with matching IMEI numbers on both and everything so a legitimate purchase. She for got her password go figure well she gets locked out of the phone, take it to the apple store in Lexington in KY they reset it said it will take a day she will be able to get back in, It has been 4 days still nothing still locked out requested from apple thru email to reactivate gave all the info a copy of receipt along with the IMEI numbers matching the deny us activation. Call Apple support I get nothing from them either. Yet this is the reason I personally will never own any thing Apple has now I have a paper wait that's is freaking ridiculous, and had to buy my daughter a new phone as well. So screw you apple!

The only reason I give 3 stars is for the very nice guy I talked to, Nathan. He tried to help me sync my contacts to a new phone because it wouldn't work. But an error came up right as we were very close to figuring it out and he had to switch me to another person. The lady I talked to was extremely rude and she said I was wrong about getting my contacts from my android to iPhone and was raising her voice and told me "You're not listening to me!" very very rude. And still, haven't fixed the problem!

Apples iPhone is great. However Verizon can't be trusted with a cash payment of $200.00 I walked into Verizon Moncks Corner SC and made a cash payment of $200.00. Verizon can't find it and my phones have been cut off and hit me with numerous charges. Apple should fire Verizon and go to a company that is customer service oriented. Ty

Apple is #1, it has always been #1 and will always be #1. You can turn in your old phone to put money towards a new apple phone. The iPhone 12 has been given the title of the safest phone for kids for a reason. Apple has a system where you can save things to the cloud, so you never loose any pictures or videos and the rest of your data.

I will never ever in my life time buy another Apple product. Did an update on my IPhone. After reading the update that was downloaded to my phone was a lgbtq gay pride Lock Screen options. I am a straight man and I don't like this type of crap being forced on me. I hope and pray that what has happened to Bud Light and Target stores happens to Apple and their IPHONE.

Overall, I think Apple's Iphone's are really good. Qualliy is really high and you can use one device for couple of years, I didn't had that kind an experience with other phones, usally year and half and something breaks down. One think that Iphone is behind is camera, Samsung is really stepping up in that game same as Huawei. I am not saying that Iphone has bad camera, but there are better ones.

If you buy an expensive product and it fails, Apple is unwilling to offer any support beyond the warranty. Even though it was supposed to be covered by AppleCare+ and they failed to include it, and there was a commitment that the keyboard which failed before was reengineered and is now just fine. It is not fine and they want $270 to replace it. Not a chance. Apple should be ashamed of themselves for their support of such shoddy workmanship.