No matter what my issue has been in the past, Ive always received top notch service and advice from Apple. The only con I can state is occasionally when I think Im chatting with support in Canada, its sometimes turned out that I was speaking with a customer service rep in the United States. This has proven to be problematic only in the fact that prices Ive been quoted for repairs and other services have been in USD. Currently the exchange rate between the US dollar & the Canadian dollar is so vast that costs are quite escalated in my own country.
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