business logo of A Place for Mom

A Place for MomReviews 2,083

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Pennsylvania
1 review
0 helpful votes
Follow Connie B.
Unfollow Connie B.
Send Message
Share Review
Report Review

Very helpful
January 21, 2024

Eric was great! He answered my questions and set up appointments and made several follow up phone calls. He made an overwhelming process so easy.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Send Message
Share Review
Report Review

Very helpful
January 21, 2024

Mary Ellen was awesome. She made a very stressful and emotional process much easier.

Date of experience: January 21, 2024
New York
1 review
0 helpful votes
Follow Peggy A.
Unfollow Peggy A.
Send Message
Share Review
Report Review

From the moment I made the call to a place for Mom the staff were so helpful and caring. I was set up with appoinments to 5 facilities. Everyone was so eager to help me find a facility for my Aunt

Date of experience: January 21, 2024
North Carolina
1 review
0 helpful votes
Follow Erin K.
Unfollow Erin K.
Send Message
Share Review
Report Review

SO helpful!
January 21, 2024

There are so many different things to understand and consider as my father's needs changed after his most recent stroke. A Place for Mom offered reassurance and thoughtful support while offering a wealth of resources. My advisor, Jody checked in with me to see how things were going and was easy to reach as new questions came up. I couldn't be more grateful for her help to find a memory care unit that would be a good fit for my father's needs. We looked at several different options - some that were on the list she provided and some others that were not. We ultimately went with one from the list and were reassured to know that it was a facility they recommended. He's been there for about a month now and it's going very well. What a relief!

Date of experience: January 21, 2024
California
1 review
0 helpful votes
Follow Judy T.
Unfollow Judy T.
Send Message
Share Review
Report Review

Wonderful service
January 21, 2024

For a senior looking for independent living these guys at "A Home for Mom" are the very best. They work with you to find what you can afford and where you want to be very quickly. Every question is answered professionally and I am loving the life they found for me.

Date of experience: January 21, 2024
Texas
1 review
0 helpful votes
Follow Cheryl X.
Unfollow Cheryl X.
Send Message
Share Review
Report Review

Wonderful!
January 21, 2024

Susan Waller was a Godsend! I was fortunate enough to be put in touch with Susan when I called for some information. She was amazing. She helped me navigate the numerous options and narrow down the properties that fit our needs and budget. She even scheduled the tours. We found the right fit and were able to get my mother in law moved into a community that she's loving.

Date of experience: January 21, 2024
Indiana
1 review
0 helpful votes
Follow Cary Y.
Unfollow Cary Y.
Send Message
Share Review
Report Review

Very helpful
January 21, 2024

They sent me multiple emails about places to go and check out also helped set appointments very very helpful thank you all for you assistance

Date of experience: January 21, 2024
Wyoming
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Send Message
Share Review
Report Review

Thank you
January 21, 2024

Our advisor provided great information & options. Added a layer of confidence to our decision.

Date of experience: January 21, 2024
New York
1 review
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Send Message
Share Review
Report Review

A Place for Mom has helpful advice and links to resources.

Date of experience: January 20, 2024
Florida
1 review
0 helpful votes
Follow Marianne Y.
Unfollow Marianne Y.
Send Message
Share Review
Report Review

There was a concentrated effort from Deserie until I indicated we placed my husband in a facility she sponsored. End of year Quotas. I haven't heard from her since. I guess it's all about the numbers. I expected a follow up. Never got one.Wont recommend.

A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2024
Arkansas
1 review
0 helpful votes
Follow Therese F.
Unfollow Therese F.
Send Message
Share Review
Report Review

Have used this service to find care for myself three times. Always great to work with.

Date of experience: January 20, 2024
South Carolina
1 review
0 helpful votes
Follow Candy E.
Unfollow Candy E.
Send Message
Share Review
Report Review

Pleasent experience
January 20, 2024

After dealing with social workers and case managers that were not helpful at all in helping to place my brother. They were only concerned about the last day that he was supposed to leave,and collecting 300.00 a day after his 20 days of rehab.

Date of experience: January 20, 2024
South Carolina
1 review
0 helpful votes
Follow Melvin V.
Unfollow Melvin V.
Send Message
Share Review
Report Review

Mandy directed us towards Harmony at Wescott, and we were very pleased, but apprehensive. She calmed all of our fears and was available to answer all of our questions. A very special "Thank You" to Mandy!

Date of experience: January 20, 2024
New York
1 review
0 helpful votes
Follow Virginia M.
Unfollow Virginia M.
Send Message
Share Review
Report Review

I was having a problem finding a suitable place for my sister who suffers from dementia. Marie recommended several residences and I went for visits. She followed up all along the way and helped me immensely.

Date of experience: January 20, 2024
Washington
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Send Message
Share Review
Report Review

Immediately, Cathy Emerson called me to ask about our needs. It was such a relief to have someone to advise with knowledge and experience. In addition, she set up tours for me to see which facility would be the best for Pop. Appointments were set for the following week, she called after each
"tour" to see if it seemed like a good "fit" and was it what I was looking for. It was like having someone leading the way to help you find exactly what you were looking for. I cannot recommend "A Place for Mom" enough! What a relief to have Cathy at my side to guide me in this journey. Totally awesome and I found the perfect place that will work for Pop where he will feel totally cared for at 100 years and 9 months! Thank you, Thank you, Thank you!

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
Follow Chrystal J.
Unfollow Chrystal J.
Send Message
Share Review
Report Review

Best Decision EVER
January 19, 2024

I needed to find somewhere for my aunt who has advanced dementia because she could no longer stay at the current home since she was running out of money. I finally found them online and was able to find her somewhere within 3 days. My rep was helpful in getting things pushing when it felt like it was stalling.

Date of experience: January 19, 2024
Virginia
1 review
0 helpful votes
Follow Edward F.
Unfollow Edward F.
Send Message
Share Review
Report Review

Cordial Assistance
January 19, 2024

Very helpful assistance and friendly people. Tour was great and answered all of my questions!

Date of experience: January 19, 2024
Minnesota
1 review
0 helpful votes
Follow Wendy T.
Unfollow Wendy T.
Send Message
Share Review
Report Review

Very helpful!
January 19, 2024

I learned much with the articles and information shared. My worker was very thorough and did a great job relating info to the facilities I looked at and helping me find the right area I was looking for. She found facilities that had special needs for my parents as well, like oxygen. She followed up with me and the facilities to make sure we found the right fit. She was very supportive to me and my many issues both with family and personal issues I was experiencing. The support was very much appreciated!

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
Follow Beverly Q.
Unfollow Beverly Q.
Send Message
Share Review
Report Review

I called the facilities and some facilities contacted me in order to make appointment to view the facility. Everyone was nice to talk to even when I had already made my decision.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
Follow Karen V.
Unfollow Karen V.
Send Message
Share Review
Report Review

Did not know what the cost was
February 17, 2024

They gave me 3 places to look at for my friend. I loved the first one 5 minutes from my house. I signed up with the facility only to hear that they charge the first month as a fee for using this service. I did not know the facility pays so much when I did all the running around. That is way too much money charged for their service. Would not recommend this to anyone.

A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2024