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A Place for MomReviews 2,081

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
North Carolina
1 review
0 helpful votes
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Adam Nitkin is absolutely wonderful. His attentiveness and follow-up has been a breath of fresh air.

Date of experience: January 22, 2024
Michigan
1 review
0 helpful votes
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This is our second time working with them. The first time was when we considered moving our mom because of care we were paying for that we found out was not occurring! They were very knowledgeable and supportive of our situation and followed up. Once we determined that our mom needed an assisted living facility, they took all our information and went to work recommending places. We had a logistic issue, which they were very helpful with as well. Every facility we contacted, responded immediately and followed through answering questions.

Every emailed link, phone number, and contact person was available on one emailed page. It was truly amazing to have everything at our fingertips.

The transition from independent living to assisted living was as seamless as possible. I wish we would have utilized A Place for Mom when we selected independent living because we would have made different decisions so we weren't moving Mom twice.

Date of experience: January 22, 2024
Virginia
3 reviews
0 helpful votes
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A Place For Mom answered my questions
January 22, 2024

Jody Matheny, my representative, was a wealth of information. She set up appointments with facilities in the area. Not knowing where to start, I was relieved to have an experienced person who was able to bring up ideas and solutions I didn't even know I was looking for.

Date of experience: January 22, 2024
Pennsylvania
2 reviews
0 helpful votes
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Very helpful. A lot of good contacts, in the area we needed.

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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Comforting
January 22, 2024

Life changed very quickly for us when my mom had a stoke and couldn't move her left side. I called a place for mom and t alked with Johnathan. He listened to me and gave me options. I didn't feel alone in this crazy time for me and my mother. The follow up and letting me know I can call back anytime was just what I needed to know I can handle this. I am forever grateful. Thank you.

Date of experience: January 22, 2024
Ohio
1 review
0 helpful votes
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Assisted Living Placement
January 22, 2024

Robin Toth is very knowledgeable and was extremely helpful when I was navigating through placment for my father!

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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Great Service
January 22, 2024

I put in a request to get some recommendations for a memory unit for my mother in law. Due to the fact that she was being forced from where she was currently staying, I needed help fast. I spoke with Daniela Leone who was amazing. She put us in touch with several facilities, and even got us in for a visit the same day. We were able to reserve a spot right away and she followed up with us several times after just to make sure everything was running smoothly.

Date of experience: January 22, 2024
Washington
1 review
0 helpful votes
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No more stress
January 22, 2024

My FIL had been in rehab following major surgery and his 100 days were coming due. He has a number of medical conditions and finding the right place for him to move and get the right care is challenging. On top of all of that, my family was in the process of selling our house and moving out of state. Erin at a place for mom handled all of the leg work and research! I ask a lot of questions, I always do a lot of research, on everything, and she did it all! Providing all of the details in one place so I could easily compare the different options and pros and cons, going to the websites, reading the fine print, having had someone actually visit the locations and have honest opinions about them. It was such and amazing help and relief to be able to focus on the immediate needs, rather than all of the planning of where my FIL would live next. I called him last night, and he had to call me later, he was with his buddies after dinner. Our conversations are now about his days, not just the parts of his body that hurt, he's actually healing better and faster now than he was at rehab!

Date of experience: January 22, 2024
Pennsylvania
1 review
0 helpful votes
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Huge help
January 22, 2024

This time, again, A Place for Mom has done exceptional for me. They have taken the guesswork out of finding a facility for my parents. If you wonder if you should call them, You Should! Exceptional counselor who wanted to genuinely assist with the best and most appropriate placement.

Date of experience: January 22, 2024
Michigan
1 review
0 helpful votes
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It was great to have Paul to help navigate things, and provide some experienced counsul.

Date of experience: January 22, 2024
New York
1 review
0 helpful votes
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Very helpful! I wish I'd found them months earlier.

Date of experience: January 22, 2024
New York
1 review
0 helpful votes
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I can not possibly say enough good things about Rose. She was wonderful, compassionate, and gave me some great advice. When things like this happen, no one knows what to expect if you haven't been through it. It's difficult, but thank you again Rose for making a tough time a little bit easier.

Date of experience: January 22, 2024
Tennessee
1 review
0 helpful votes
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Fantastic
January 22, 2024

Susan was incredibly helpful and we were able to get our parents situated in about a week!

Date of experience: January 22, 2024
Michigan
1 review
0 helpful votes
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Good place to start
January 22, 2024

Got a list of local places, ended up moving into one 2 weeks ago. Very pleased with it. 9

Date of experience: January 22, 2024
Texas
1 review
0 helpful votes
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Extremely Helpful
January 22, 2024

I was shocked to discover that my father wasn't even able to take his medication out of the pill organizer because he would get confused about the day. Desperate for help, I found A Place for Mom's website and filled out my information. I immediately received an email response, and a few minutes later my phone rang. Anny helped me tremendously and set up two places for me to tour right away. A few days later I emailed her to let her know that I also needed suggestions for sister communities in a city close to my home and she was able to get that information to me right away.

Date of experience: January 22, 2024
Indiana
1 review
0 helpful votes
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When my loved one could no longer life in an assisted living facility safely, I didn't know where to turn. I knew I didn't want to place him in a nursing home but wasn't aware of any other options until I called A Place for Mom. Not only did Melanie, the senior care specialist I spoke with, reassure me that there were senior care facilities with memory care units located in my area, she gave me a list, contacted them and set up appointments for me to tour, ask questions and determine if this was the right place. She followed through, calling me to ask about my experiences and to see if I had any questions or if she could provide any additional information or assistance.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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After a fall the day after Christmas, my independently living 91 year old mother suddenly could no longer return to her home and required assisted living. Starting the process of looking for a place for her with a 2 week dead line (rehab discharge date) was overwhelming. One call to A Place for Mom connected me with a very helpful process guide who gave me nudges, friendly follow ups and a sympathetic ear. Jennifer was caring and extremely supportive yet unbiased in my search process. I would highly recommend this service to anyone in need and best of all it is free of charge to the user.

Date of experience: January 21, 2024
Maryland
1 review
0 helpful votes
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Very helpful and supportive.
January 21, 2024

I was working with Angie Byron and I cannot express how helpful, supportive, patient and knowledgeable she was. I was under a time restraint with finding help for my Mom. I had 4 places to look at in under 24 hours. I was so lost. Had no idea where to even start and Angie pointed me in the right direction. I found a wonderful place for mom to go and Angie is still checking in on us..

Date of experience: January 21, 2024
Pennsylvania
1 review
0 helpful votes
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Very helpful
January 21, 2024

Eric was great! He answered my questions and set up appointments and made several follow up phone calls. He made an overwhelming process so easy.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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Very helpful
January 21, 2024

Mary Ellen was awesome. She made a very stressful and emotional process much easier.

Date of experience: January 21, 2024