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A Place for MomReviews 2,081

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Florida
1 review
0 helpful votes
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Safe
February 1, 2024

Extremely helpful and caring. Quick to get help for someone unexpectedly in need of help.

Date of experience: February 1, 2024
Illinois
1 review
0 helpful votes
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Great suggestions
February 1, 2024

Had a place for Dad and it fell through. Contacted you service and received a call within minutes. Jim Hogan was wonderful. Received a call from a place that sounded like a perfect fit. Toured and Dad was placed in a week. Highly recommend.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Good
February 1, 2024

Very helpful contact was great.
Thanks for your help and guidance!

Date of experience: February 1, 2024
New York
4 reviews
0 helpful votes
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Incredibly helpful
February 1, 2024

Jill gave us many wonderful places to check and info on veteran's benefits, making the move to a wonderful assisted living facility possible for my dad.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Natalie Drury helped me every step of the way to find a great memory care for my Dad. Finding a suitable home for someone with Dementia is extremely daunting and she assisted with everything concerning the search.

Date of experience: January 31, 2024
Colorado
1 review
0 helpful votes
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Help when we absolutely needed it
January 31, 2024

Thanks to Jaime and Alma for guiding our desperate search for a place for our dad. We were under a short timeframe and they were very responsive and helpful. Thank you!

Date of experience: January 31, 2024
Pennsylvania
1 review
0 helpful votes
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Find quick llow budget Personal Care
January 31, 2024

I couldn't find a place that accepted social security. There were no affordable nursing homes in Carlisle and Mechanicsburg and I was wasting my time looking. I remembered how I got the help I needed for my Mom, so I called and got the help I needed for my friend Ray who needed a home in 2 weeks.

Date of experience: January 31, 2024
Michigan
2 reviews
0 helpful votes
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We found Mom's Place
January 30, 2024

I want to thank A Place for Mom for guiding us through a hard decision. Your assistance in scheduling tours and finding appropriate places to choose from. Kelly was fantastic and informative. She was always available for our questions. We chose Atria Senior Living. A beautiful new home for our Mom

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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When I called A Place for Mom, Brian Baugh answered the phone immediately and gave me his undivided attention. I explained that I was urgently seeking a memory care facility for my mother. He gathered a few details from me, including our price range, and told me someone would be getting in touch with me. In under an hour, I was contacted by Alma Macy who provided a curated list of memory care facilities in the communities I specified. All of them were within my price range and I was able to easily set up tours for the very next day. Within two days, my family and I were able to tour and select a wonderful facility where my mother now resides. Alma was with me every step of the way sending informative text messages and emails and ensuring I had everything I needed to make the best choice. I would recommend A Place for Mom to anyone seeking a facility for their parent(s). Thanks to their network, experience, and responsiveness, a challenging situation was resolved within a few days.

Date of experience: January 30, 2024
Kansas
1 review
0 helpful votes
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Such patience!
January 30, 2024

Lisa was absolutely amazing and so patient with me. I was looking for a place that would accept Medicaid and she gave me places that I never would have found on my own. She kept checking in to make sure I saw what options were available and really cared about what was going on. She is absolutely the best!

Date of experience: January 30, 2024
Louisiana
1 review
0 helpful votes
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Memory Care Facility
January 30, 2024

I worked with Julianne Miller-Ramos who was knowledgeable, helpful, and polite. She called after to ensure all went well with the intake, facility, and workers.

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
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Excellent experience when in need
February 22, 2024

I was at my wits end not knowing what my next move would be to get the best help for my father. I started googling on the internet and came across a place for mom. They responded right of way. Melissa my senior advisor listened carefully to the delimma I was in. She knew right of way I was reaching out for help. Melissa got to work right of way giving me hope and inspiration. Within a week Melissa had found several places to view, within that week we found a very nice place for my dad to reside in. I must say he is really enjoying it as I speak. I would love to thank Melissa and her team for caring.

A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2024
Florida
1 review
0 helpful votes
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They were very prompt and thorough.
January 30, 2024

Natalie May was my representative.
She called me within a minute of my online request.
She asked relevant questions and gave me a complete list of facilities which met my specifications. She then scheduled me for tours of the chosen facilities. She followed up regularly.

Date of experience: January 30, 2024
New York
1 review
0 helpful votes
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Made a difficult situation easy.
January 29, 2024

When I called A Place for Mom to look for an assisted living facility for my father, I did not know what to expect. My advisor, Amanda, was knowledgeable and patient. She asked a lot of questions about my father and answered all of mine.
After our intake call I felt much calmer. She sent me a list of assisted living facilities within the distance I requested.
She called to follow up and find out my feedback and also referred me to other resources that could be of help.
My father is now living happily at one of the recommended places.
Thank you Amanda and A Place for Mom (and Dad lol)

Date of experience: January 29, 2024
Tennessee
1 review
0 helpful votes
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My brother and I had no idea where to begin with placing our dad in memory care. A Pace for Mom gave advice and comfort in a very scary situation. We placed our dad in four days with their help.

Date of experience: January 29, 2024
Virginia
1 review
0 helpful votes
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Wonderful resource
January 29, 2024

I flew from out of state when mom had a stroke, and before I even saw her I contacted A Place for Mom and got them going on a search. We had appointments booked in hours, and a place selected in days. Their online tracking tool helped me keep everything straight. Wonderful service, and we were very well cared for!

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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Swift service
January 29, 2024

We were given only 2 days to find a new place for my husband. Chris provided us 5 to 7 places with scheduled tours at 3. He ranked them and provided maps to the site. After visiting about 5 of the facilities, we selected the first.

Date of experience: January 29, 2024
Ohio
1 review
0 helpful votes
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What a wonderful group to work with!
January 29, 2024

Thank you to everyone that assisted in helping our friend find a good place for her to go. I know she was a little stubborn but everyone was. Very patient with her and we are so grateful for everything! Thank you. 😊

Date of experience: January 29, 2024
Michigan
1 review
0 helpful votes
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Brookdale Meridian
January 29, 2024

A Place for Mom assisted me in finding a wonderful place for my dad. A++++

Date of experience: January 29, 2024
Georgia
1 review
0 helpful votes
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Prompt courteous service.
January 28, 2024

Everyone I spoke with was so helpful, starting with Brian, Sheree Vernon and ending with office manager Charming Zimmerman and coordinator Erica.

Date of experience: January 28, 2024