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A Place for MomReviews 2,055

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Texas
1 review
0 helpful votes
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Happy for the Help
June 11, 2024

Placing my mom outside of her home sounded like a good idea, but actually seeking communities was hard. Working with A Place For Mom was somewhat comforting as they were an unbiased real person to speak to during the process...even when I didn't want to talk about it, they stayed in contact with me and sometimes let me vent with no sales push (thank you). I'm not sure if that's part of their process, but I surely appreciate it. My Sales contact still did her job in sticking with the sale, but that's why I called them, right? Lol Anyway, my experience was positive and I'm happy I called for assistance.

Date of experience: June 1, 2024
Georgia
1 review
0 helpful votes
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Helped find a place for dad
June 11, 2024

Martha was persistent in helping find a memory care facility for my dad. She was there until he was placed, helping make phone calls and reaching out to facilities on my behalf. Not sure I could have covered as much ground without her. I am so thankful for Martha!

Date of experience: June 1, 2024
Georgia
1 review
0 helpful votes
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Great experience
June 10, 2024

Susie was so informative and compassionate! She was also determined to help find a place for my parents. I don't know what I would have done without her help!

Date of experience: May 31, 2024
Pennsylvania
1 review
0 helpful votes
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Made a difficult change easier!
June 9, 2024

We were given a month or so to move my in-laws to a facility with memory care. A Place for Mom did an intake of what we were looking for, our budget, etc and within an hour emailed us a handful of local facilities. We toured a couple and one stood out right away. A text to follow up on how we liked places was sent. At one point I asked for a couple more options and was sent a couple more. But we went with the one we first went to. I recommend this service, as it took the leg work out of figuring out which facilities were highly rated for memory care, which ones my in laws could stay together, etc.

Date of experience: May 30, 2024
North Carolina
1 review
0 helpful votes
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Outstanding Assistance!
June 9, 2024

I want to say that I was very overwhelmed with the responsibility of finding a place for my Mother. My mother is very unique in the fact that she is very particular with her likes and dislikes. I filled out a form online with "A Place for Mom" and was contacted immediately by Christina Lane. She was very nice and pleasant which immediately put my mind at ease. Christina asked me a few questions about my mom and she immediately begin setting up tours for me to visit. Within a week or so, thank GOD that was able to find a place that fit all the needs of my Mother and was within our budget. My wife and I are so grateful to Christina and "A Place for Mom" for their outstanding service. If anyone is looking for assistance with finding a place for an elderly love one, I strongly recommend contacting "A Place for Mom" for assistance. You will not be disappointed.

Date of experience: May 30, 2024
Colorado
1 review
0 helpful votes
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Auberge
June 9, 2024

Representative was very helpful. Followed up in a very stressful situation for the family. Everything was

Date of experience: May 30, 2024
Texas
1 review
0 helpful votes
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From VA to FL
June 9, 2024

Overall I enjoyed every aspect of the search for a new residence for my mom. Every place I visited was extremely nice and the staff was friendly. I ultimately selected a residence that had amenities I knew she would enjoy and utilize. Some had lovely facilities, but I knew she would be paying for things she would never partake in. I stayed very focused on her budget and wanted to maximize her experience within that frame. I feel I was able to do that with Morgan's initial guidance and then by my personal visits. She is so delighted in her new home!

Date of experience: May 30, 2024
Idaho
1 review
0 helpful votes
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What a life saver!
June 9, 2024

I knew we needed assisted living for my dad and had no idea where to start. A Place for Mom made that the easy part. After a brief phone call with them so they could better understand my circumstances, they connected me with a person knowledgeable about my area. Within minutes I had a list of places to explore as well as several appointments to tour them. They kept following up and suggesting additional places until we finally made a choice. They helped me with questions to ask and things to look for as we toured the places along with additional resources. I felt well supported and armed with knowledge as I took this journey into the unknown. I'm highly recommend A Place for Mom for anyone looking for alternative housing options for family members.

Date of experience: May 30, 2024
Washington
1 review
0 helpful votes
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A Place for Mom does it again!
June 9, 2024

This time it really was a safer place for Mom we needed but due to health concerns and then selling her home of 54 years, there was a bit of a wait to actually move her. A Place for Mom was there, kind, consistent, professional. Thanking the Lord for you all again!

Date of experience: May 30, 2024
Texas
1 review
0 helpful votes
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Great help
June 9, 2024

Was given prompt assistance, a list of available locations, touring appointments and follow-up to assure my satisfaction.

Date of experience: May 30, 2024
Arkansas
2 reviews
0 helpful votes
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Looking for a home
June 9, 2024

My advisor Matt was very helpful, listened to my needs and encouraged me that the quick search I had to under go was not impossible. Kept up with each step and answered my questions.

Date of experience: May 30, 2024
Virginia
1 review
0 helpful votes
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Thank you!
June 9, 2024

It was not an easy task to find a place for our mom but A Place for Mom continued to find places and arrange tours until we found a great match! Thanks to Phillip who continued to look for the place for us!

Date of experience: May 30, 2024
Michigan
1 review
0 helpful votes
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Took Away All Our Stress!
June 9, 2024

Our rep, Christy, at A Place for Mom was perky, patient, kind, and on top of her game. This process is overwhelming, and she literally took away all our worries. Best of all, we found the most ideal place in our preferred location and price point. Everybody's happy! I highly recommend this company.

Date of experience: May 30, 2024
Nevada
1 review
0 helpful votes
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Patient, understanding, helpful
June 9, 2024

I first contacted A Place for Mom in 2019. It has been a long journey, and we left the timing and readiness to my Mom. She has just now moved to an independent living facility this week (May 2024)

The ladies at A Place for Mom have been helpful, yet patient in this process. Very understanding. Thank you for helping us get started.

Date of experience: May 30, 2024
California
1 review
0 helpful votes
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Quick and so very helpful
June 9, 2024

Dana was a pro from the get-go. Very quick to respond, a subject matter expert, and a very compassionate and patient demeanor. I was able to quickly relocate my mother to a hospice care home which she could afford.

Date of experience: May 30, 2024
North Carolina
1 review
0 helpful votes
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At Loose Ends
June 9, 2024

Was looking for a senior living facility for my wife and was not having a lot of success in finding something that was both affordable and a place where my wife could be happy. A Place For Mom very quickly and efficiently provided a wide option of places to visit and evaluate. Within just a few days I had found a nice senior Living facility that was within budget and only 30 minutes from home. Without the guidance of A Place For Mom I was at loose ends and completely lost in this new experience.

Date of experience: May 30, 2024
Oklahoma
1 review
0 helpful votes
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Help when we didn't know what to do.
June 9, 2024

We didn't know what to do or how to find a retirement community for my sister. I filled out the form on line and a place for mom contacted me and talked me through options. We then received calls and emails from several places. We had multiple options in our budget. This is a wonderful service and I highly recommend them.

Date of experience: May 30, 2024
Tennessee
1 review
0 helpful votes
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From the first phone call, A Place for Mom, was friendly and educational. They took our information and immediately matched us to available places and even helped set up the interviews. We narrowed it down from 6 quickly, and had 2 awesome places to decide from. We made a great choice and could not be happier with the caring community we found for my mom. I highly recommend their services.

Date of experience: May 30, 2024
Indiana
1 review
0 helpful votes
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Immediate results!
June 9, 2024

One email and that's all it took! I received several options, made two phone calls and I was all set!
Using A Place for Mom was so easy and fast. It took a huge burden off of my mind!

Date of experience: May 30, 2024
Missouri
1 review
0 helpful votes
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A place to start
June 9, 2024

We were in our initial somewhat desperate start of finding a senior community for my mother in law. Not knowing really where to start with so many options out there, I contacted a place for mom. Rachel contacted me and assured me she could help. She provided me with several community options close to home and in our price range. Her assistance narrowed down the search and made it a little less overwhelming. Although I did not answer all her check in calls, I knew she was there for me and our search. Thank you Rachel and A Place for Mom!

Date of experience: May 30, 2024