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A Place for MomReviews 2,328

4.6

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From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 23 days

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Michigan
2 reviews
0 helpful votes
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Made finding a place quite easy
November 7, 2025

I had to find a place for my husband (stage 4 lung cancer) immediately. The hospital was wanting him out now. A Place for Mom found him a facility that morning and he moved in two days later. I could not thank them enough for doing all the footwork/phone calls to get him a place so quickly. Woodlawn Meadows was very accommodating as well. The professional experience with A Place for Mom was 5 Star.

Date of experience: October 19, 2025
North Carolina
1 review
0 helpful votes
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After visiting three facilities, we found the place for us with the guidance from A Place for Mom. They were exactly what we needed!

Date of experience: October 27, 2025
Pennsylvania
1 review
0 helpful votes
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The right choice
November 6, 2025

He assisted by A Place for Mom made the process so much easier, I was not left trying to search facilities out in fact they searched me out. They called to schedule tours taken away that part of the legwork for me and really made the experience quite enjoyable.

Date of experience: October 13, 2025
Tennessee
1 review
0 helpful votes
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Clare's Move
November 6, 2025

We were very pleased with our experience with A Place for Mom. We were presented with several quality locations to review and found one that fit our sister's needs. Good follow up by the staff to answer questions that guided us through the process. We appreciated the help!

Date of experience: October 27, 2025
Sweden
1 review
0 helpful votes
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We received and followed up on referrals for in-home caregiver services provided in very timely manner by A Place For Mom. It was virtually impossible to speak with A Place For Mom representative as that representative did not return messages left by voice mail or text. It would have been helpful to have such interactions. Nonetheless we are satisfied with our in-home caregiver services.

Date of experience: August 24, 2025
Colorado
1 review
0 helpful votes
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GREAT
November 3, 2025

I want to thank the rep. That helped me in securing our wonderful 2 bedroom apartment at Oakridge Crossing in Fort Collins, Colorado. The staff here is wonderful.

Date of experience: October 24, 2025
Louisiana
1 review
0 helpful votes
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Mold
November 3, 2025

A large number of apartments in this facility have a critical mold problem and they are doing nothing to correct it also the kitchen is filthy and has a roach problem you should not be sending people here

Date of experience: October 24, 2025
Nevada
1 review
0 helpful votes
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Superduper came in clutch
November 3, 2025

On a Sunday morning, my parent's oldest friend stated he was ready to talk about senior living. He's 73 and a year ago this wasn't an option at all for him. He was adamantly against it. I immediately started looking up options around us and A Place for Mom popped up. I filled out the questionnaire and BAM! I received a call and all our questions regarding their free services were answered.

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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This was helpful at a difficult time.
November 1, 2025

I was tasked with finding a home for my mother with very short notice.
I was provided information about a number of options, and was able to make an informed decision.

Date of experience: October 8, 2025
Connecticut
1 review
0 helpful votes
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Nice work but overwhelming
October 31, 2025

All the information and assistance was fantastic, however extremely overwhelming how many different facilities reached out and how quickly. I was assisting for a relative and have an administrative background. I spent days and hours fielding companies. It was a lot to deal with

Date of experience: October 2, 2025
Connecticut
1 review
0 helpful votes
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My sister is now safe!
October 31, 2025

With Joanne Neumann's help from Place for Mom, tomorrow we are moving my sister into Brookdale Cape Cod in Hyannis. Thanks to everyone for making it happen.

Date of experience: October 21, 2025
North Carolina
1 review
0 helpful votes
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Great service
October 30, 2025

We were given several candidates for our consideration. All were serious contenders for our sister and she will be moving into one in the near future.

Date of experience: October 20, 2025
Michigan
1 review
0 helpful votes
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Relocation Help
October 29, 2025

The facility I had my wife in closed down and gave me 30 days notice to find a new place for her. A Place for Mom assisted me in finding her a new facility within two weeks and it has turned out to be an improvement over the prior location.

Date of experience: October 19, 2025
Maryland
1 review
0 helpful votes
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Memory Care Assistance
October 29, 2025

In the process of determining potential memory care facilites, A Place for Mom helped our family tremendously. The assistance was appreciated.

Date of experience: October 19, 2025
Ohio
2 reviews
2 helpful votes
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Information to solve a problem
October 28, 2025

Helped me find the right place for my wife in time for her hospital release.My wife is adjusting well and the facility is very nice and close.

Date of experience: October 18, 2025
Pennsylvania
1 review
0 helpful votes
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From my initial contact, I was provided with several possible placements for my family member. Each of these places reached out right away. My case manager was Martin and he offered wonderful advice and kept in touch with suggestions and help.

Date of experience: October 17, 2025
Texas
1 review
0 helpful votes
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A True Lifesaver!
October 25, 2025

My mother-in-law fell and needed to be moved from assisted living to memory care within a 2 week period of time. We couldn't have done it without A Place For Mom. Our assigned case manager was a true lifesaver! Vicki helped me set up tours and followed up after the tour to see how it went. She provided additional options when needed and gave wise guidance when we asked for it. We moved my mother-in-law to her new facility yesterday. She is content, and we know she is safe. We are incredibly grateful to A Place For Mom!

Date of experience: October 15, 2025
Indiana
1 review
0 helpful votes
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Help with mom
October 24, 2025

I was nervous about calling them for help. I am glad I did call them. They were very helpful in getting appointments set up to visit assistant living places. They helped even when it came time to pick a place for her end of life care. I am glad they were around to help relieve the pressure off having to set up all the appointments.

Date of experience: October 14, 2025
Texas
1 review
0 helpful votes
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Poor Communication and Followup
October 24, 2025

I only spoke to our local person once and never had a conversation with the California office or the people that located one place for us. It is not going well where they recommended, and they never followed up to see if it was a good match. I feel like we were left to our own device. I tried to call them, but never got a call back.

Date of experience: September 30, 2025
Florida
1 review
0 helpful votes
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Great Place To Start
October 24, 2025

A Place for Mom was very helpful throughout the process of finding an assisted living community for my elder relative. They were forthcoming with information and helped with recommendations based on the agreed upon criteria. They even helped negotiate initial start up charges with the community we decided on.

Date of experience: October 14, 2025