The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Fast shipping great bundle even during the holidays. Antonline is a slam dunk! Help me get an xbox and i'm yours for lufe!
Check out for ps5 bundle was seamless and didn't crash like every other store I've tried to buy through! Thank you guys, order in!
Check out for ps5 bundle was seamless and didn't crash like every other store I've tried to buy through! Thank you guys, order in!
Fast delivery with great packaging, Was very impressed and will order through this website again. Having constant restocks of consoles is a bonus!
Recieved items very fast and intact. Will definitely do business with ANTonline again. Thank you so much.
Honestly no issues. Preordered from their websites updates along the way through email. Very fast support response. Nothing to complain about.
My preorder arrived with no issues, and since one of the games got delayed until next year, they gave everyone a $70 playstation gift card.
Couldn't just order the xbox series x as they added cost with add-ins, but delivery was very quick and good
Overall great experience. Item came a little late but due to covid and mail delays from weather it's not surprising. Thank you!
Everything went well. They shipped my PS5 on launch day and it took about a week for delivery. I'm very happy to have secured one!
Prompt messaging and delivery received my ps5 just as described. Packaging could've been better but overall everything arrived perfectly.
Received our Xbox X bundle the day after release, around 3pm. It's great! Hubby & son have enjoyed it. Customer service was polite.
Got my ps5 a few days after launch. Included everything ordered and nothing was damaged. They were very transparent through the whole process
Fast, easy, and reliable. My PS5 came a day after release date with no issues. Great experience. Thank you!
No issues at all. Everything was packed well. I would definitely order again. Waiting for a ps5 now.
Ordered a PS5 bundle on launch day, received it the next week in perfect condition with all mentioned accessories. Simple and straightforward.
Great experience, order came fully as described. Thank you AntOnline for coming through when no other retailer could with the ps5!
Got my ps5 on time and super quick. Brand new. So thankful they had some launch day stock. 10/10 would recommend.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
Hi Travis! Thanks for shopping with us!