The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
I ordered a bundle from AntOnline. The PS5 released on Thursday and I received my items on Monday... a little late but overall I'm happy
Antonline came through with the ps5! I'll definitely buy some more stuff through them in the future.
Xbox is amazing! I had no issues unboxing the package and no issues with the package when it arrived. Overall a really good experience
Ordered a bundled PS5 as soon as they went on sale the week of launch. Got the order delivered on launch day no problem.
Pre ordered ps5. Delivered as they said it would. 0 problems. I was concerned as i never used them but i was 100% happy and would do it again.
I got the new Xbox through ANTOnline, everything went smooth and received it on time. Very satisfied!
I had no issues pre-ordering the ps5. The box it was delivered in was severely damaged. But luckily the items inside was not.
This was a great experience. Considering how hard it is to acquire a PS5, ANTonline is a Godsend. Thanks
It was great it took only a week to get my ps5 at first it seemed sketchy but I got at it at the end great service
Got everything i paid for safely the PS5 bundle was very worth it and i got the digital code immediately as soon as it was marked as shipped.
Thank you. Was able to finally purchase the PS5 thanks to your website. Thank you for managing to keep the bots away.
Thank you. Was able to finally purchase the PS5 thanks to your website. Thank you for managing to keep the bots away.
Yay! Yay! Yay! Yay! Yay! Haha thanks for delivering the thing i bought from you, what tf are you expecting me to say
Got a ps5. Awesome site! Thank you antonline for this experience and having extra ps5s for sale. Without you I wouldn't have gotten one!
Everything happened perfectly the way it was described preordering my PS5. I appreciate the transparency!
Fast and prompt service especially considering the high demand for the XBOX Series X. Will purchase more in the future.
Drank massive amounts of coffee just to improve my reaction time. It's been difficult outpacing scalpers/resellers. I need sleep now…..
They had a ps5 bundle, so I bought it.
Now I'm just typing letters to fill the minimum character requirements
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.