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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
249
value
387
shipping
385
quality
828
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7,618 reviews
How would you rate ANTOnline?
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Mississippi
1 review
0 helpful votes
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PS5 Bundle Buy
November 26, 2020

I ordered a PS5 bundle on November 12,2020 and received it on November 19,2020. I am extremely happy with the speed of the delivery. Thank you so much.

Date of experience: November 26, 2020
Texas
1 review
0 helpful votes
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Box was packaged poorly
December 12, 2022

The box didn't have enough material to protect my ps5, it only had a little but of paper on one side of the box. I got lucky my fedex driver didn't damage my package.

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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PS5 Bundle
November 23, 2020

Ordered and Received without any difficuly. I was updated at every point in the process from order to delivery. I am satisfied with my experience and will order from them again in the future.

Date of experience: November 23, 2020
Arizona
1 review
2 helpful votes
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Rip-off!
February 18, 2017

I bought a ps4 controller from them supposed to be brand new with warrant, it wasnt and didnt. I used the conyroller for about an hour before i realized it wasnt charging. Paid $40 for it now to honor my "warranty" i have to pay a 30% restocking fee?! So $40+$12 fee thats $52 im would have to pay for now a refurbished controller! $#*! YOU ANTONLINE! Their customer service sucks a fat $#*!! DONT BUY ANYTHING FROM THESE $#*!ES! I HOPE THEY GO OUTTA BUSINESS!

Date of experience: February 18, 2017
Support R. ANTOnline Rep
over a year old

Antonline.com has been selling online for 20years in a very competitive and very low margin industry. We are an authorized reseller in everything we sell but at very low margins. With over 5 million customers, we focus on what they consider great customer service. Low price, fast shipping, and fast email responses to any disputes.
In order to stay in business we must charge a restocking fee we receive products that are write downs and cannot be resold. If the customer was charged a restocking fee it was because the item was open, used and not defective. If not defective, the manufacturer will not support. We have a great staff and only employ in the US. We drive all of our customer service through email and tickets so that management can review service and reach out to customers if a mistake has been made. We don't pay for positive feedback yet we satisfy 95.5% of customers.

Rhode Island
1 review
0 helpful votes
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ANTonline is a pleasure to buy from!
November 24, 2020

Purchased a PS5 bundle from here and the customer service team was great to deal with when checking on order status. The shipping was fast and flawless! Will be a customer here for years to come.

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Great service
November 23, 2020

Offered a bundle for PS5 and was lucky enough to grab it. Unlike most places the bundle was actually a good deal. Received it a couple days after launch day but that's not a big deal.

Date of experience: November 23, 2020
Florida
1 review
0 helpful votes
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Delivered right on release date
November 24, 2020

Everything went perfect when others doubted the company. I received my PS5 Bundle on the release date. Will use the company again over the big box stores.

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Great service and accurate.
November 26, 2020

Ordered everything went smooth got confirmation email and in 24hrs i got an email stating item shipped with tracking number arrived in 7 days of order. All in working order and accurate Thanks.

Date of experience: November 26, 2020
Pennsylvania
1 review
0 helpful votes
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Poor packaging
December 27, 2020

My package came wet and when it arrived my items crumbled out of it And my ps5 almost didn't work and the box was completely washed out, very disappointed how things were handled

Date of experience: November 27, 2020
Tennessee
1 review
0 helpful votes
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Just glad to actually have one.
November 27, 2020

At first I wasn't sure if I had actually secured my order, but soon after I got an email confirming my order. I was filled with joy. I got it very quickly too which I am thankful for.

Date of experience: November 27, 2020
Texas
1 review
0 helpful votes
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PERFECT DELIVERY
November 23, 2020

I ordered a PS5 and it came it 2 days after launch when it said it would come a week later! It got here quick and safe with everything that it needed. 10/10 Great experience!

Date of experience: November 23, 2020
New Mexico
1 review
5 helpful votes
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Computer arrived in poorly packaged parcel, so I refused delivery; now the twerps claim they didn't get the refused parcel. Even though UPS TRACKING clearly shows their receipt of the refused parcel..

Date of experience: December 28, 2017
New Jersey
1 review
0 helpful votes
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Great!
November 23, 2020

Ordered a ps5 from them and one from sams club, my antonline arrived on day of release and was perfectly packed while my sams club took almost a week. Will be ordering from them in the future

Date of experience: November 23, 2020
New Jersey
1 review
3 helpful votes
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BUYER BEWARE!
I orders Xbox on Walmart.com from ANTOnline. Never opened package, and returned after speaking to AntOnline customer service. They promised a full refund of $219. After returning package (unopened), I received $177. Called customer service and they said they couldn't help me and opened a ticket, but never responded. COMPLETE RIPOFF!
DONT use ANTONLINE!

Date of experience: December 28, 2018
Michigan
1 review
0 helpful votes
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PS5 Last-Minute Pre-Order
November 25, 2020

Fast and easy shipping, snagged a pre-order the Monday before launch and got it the day after launch! Incredible experience with how hard it was to find a PS5

Date of experience: November 25, 2020
Minnesota
1 review
0 helpful votes
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Very Happy
November 24, 2020

Came in great condition, everything was included. This was my first time ordering from this site. I was very satisfied with the delivery and the quailty.

Date of experience: November 24, 2020
Washington
2 reviews
0 helpful votes
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Decent
November 25, 2020

Was good! Only issue i had was the email that said to have the tracking number wasn't there. Would have been nice to have the Xbox on the release date not three days later.

Date of experience: November 25, 2020
Pennsylvania
1 review
0 helpful votes
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Old items in new bundle
December 6, 2021

Bought an Xbox series X bundle but definitely overpaid by at least $100, thanks for including a 4 year old game ( last gen game) in a New gen console bundle

Date of experience: December 6, 2021
Nebraska
1 review
0 helpful votes
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Finally got a 3060TI
December 4, 2021

After trying for over a year to get one, I finally managed to get one! The bundled items were mostly good, but the star of the show is still the 3060TI

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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Perfect!
November 26, 2020

I got everything that was included! No issues! I didnt trust the website at first, but after buying from them and receiving the package, I now trust them!

Date of experience: November 26, 2020