ANTOnline

The bundle that was offered was at a very fair price and the speed in which they communicate can't be beat. I look forward to more deals in the future! Thank you.

I bought a PS5 bundle from this company and emailed them to request an address change. They replied, stating that they do not change addresses due to risk of fraud, and advised me to request a cancellation if necessary. This was not necessary, as the address on the order was my home. I did not reply. I then received a second email stating that they had CANCELLED MY ORDER even though I did not request this.

After 30 minutes on hold, the person I finally talked to was rude and unhelpful. He told me he worked in a separate department and the best he could do was open a ticket for me, which I am sure he never did. I requested a supervisor and was told there wasn't one. I asked to speak with anyone else at all, and he said he was the only person in customer service period. Uh, what?

I emailed multiple times to request my order be shipped instead of cancelled and NEVER received a reply. Refund came through later that day.

This "company" is a joke. I've tried to secure a PS5 for my kid's birthday since January and I was thrilled to have found one, but this dumpster fire of a company's shenanigans wrecked that for him.

If not for the shortage of PS5's, nobody would even know this company existed. They are a fly by night operation, probably run out of some dude's garage.

Buyer beware

I purchased a brand new Xbox one controller for the Christmas holidays from Antonline. It arrived quickly enough, but upon opening it, I saw that the factory sealed tape had been cut open, meaning the item was not new. I opened it up and the controller was covered in dust, which indicated that not only was it not new, but had been opened before. Thinking a mistake had been made, I reached out to their customer service team, telling them what had happened, and that I would like a replacement item.

They never replied to any of my emails, which means the only course of action I had was to RMA it. However, that would mean that I would have to pay for the return shipping costs, and because it was opened, they would charge me a 30% fee, even though they were the ones that sent it to me open!

Terrible, terrible company, they send you things that are NOT as advertised, they don't reply to messages and you're left with no recourse to getting a full refund for something that is THEIR mistake. How can you sell something as new, send it to person opened, then charge them for sending it back opened?

Avoid this company at all costs.

Preordered the ps5 in September. They sent it out for delivery on November 11th and it arrived on November 19th. Great company to buy from for new consoles. The ps5 was in a bundle and price was very good. Product brand new.

I also ordered an Xbox One Bundle on 11/22/2018 and received a tracking number for the shipment & was supposed to arrive from Nov 28th-30th. I called UPS on 12/02/2018 and they said the seller had never actually shipped the product. After reviewing complaints this seems to be known practice with them. I've filed a complaint with the BBB and will be contacting them tomorrow and will possibly file a complaint with the FTC as well.

I was able to place an order for the PS5 bundle on launch day as stock everywhere else was disappearing quickly due to bots and scalpers. ANTOnline shipped out my purchase the very next day through UPS which I'm sure glad they did because I started hearing horror stories from customers of other retail websites getting their PS5's stolen from seasonal delivery workers of Amazon and FedEx! Anyways, within a week later I was next gen gaming! Thanks ANT!

ANTOnline provided email updates on when my purchase was shipped and the expected delivery date. It shipped quickly and arrived sooner then estimated. I was very satisfied.

I was searching for a PlayStation 5 and I heard they ship rather quickly and from start to finish this company is amazing they took PayPal and from add to cart I received my brand new PlayStation 5 with games and accessories two days later and I got my confirmation and shipping that same day and in my shipping email it said I would receive my new system 3-7 days but I got it in two days and no dings or damage at all this is an amazing company and I say go with them for anything pc needs or gaming they know what they are doing i will buy from them again any day