ANTOnline

I have received my play station 5 as promised... although the box that it was encased in was broken open, retaped and falling apart on the bottom. Since it is a gift for my grandson I'm not sure of the condition of the play station itself. I have not given it to him yet. I'm hoping if there are any issues that you will reslove them. Thank you

They sell a lot of used or returned merchandise as new. They use a heat gun to remove UPS stickers and tape from the original box, wipe down the merchandise with Winded and re-tape the box and place the status of it as new. So customers are getting used merchandise... not refurbished... as brand new.

The new Xboxes may need to be checked after purchase. They have fallen after pallets were stacked... They have been boxed since the tragedy.

I ordered from this $#*! company lenovo fold

Received old used dell which totally doesnt matched this describtion

They said that it is my fault and totally did not take reaponsibilty. No customer service

Terrible. Avoid

I'm so glad I gave these guys a chance—there were some mixed reviews online, but I had a great experience with them. They regularly checked in letting me know the status of my order, they were easy to contact when I had questions, my PlayStation got here in good time and in perfect condition, and they even sent me PlayStation credit to replace a pre-ordered game that had its release date postponed. These guys really seemed like they cared about the customer experience which I very much appreciated and they made getting hold of my new system a breeze. I wouldn't have gotten my PS5 without them!

On October 13th 2020 antonline had announced that they were doing a "3rd wave" of next generation console pre-orders (ps5 & xbox series x) at 2:00 P. M EST. (11:00 AM PST) me and my significant other waited at the website an hour in advance only to be kicked off the website two minutes before the pre-orders went live. The website stayed offline for 40 minutes without any update at all from the company. When the site came back online all the pre-orders were sold out and the only update that was given was essentially an "oops, sorry everyone bots took all the pre-orders". This combined with the many low reviews of the website makes it near impossible to recommend antonline to anyone and I advise anyone looking into this company to practice extreme caution at best and stay very very far away at worst.

I was lucky enough to get a preorder on September 18, and it arrived the day after launch. Perfect! Couldn't ask for anything more. I see people leaving 1 star reviews because they couldn't order a console, they ordered 2 and 1 got cancelled, or money is going out/in/out of their account. Get over yourselves. If you're that broke you shouldn't be buying one, it says "one per order", and I fought through the bots and got one... not Ants fault. 75% of these bad reviews are salty people whining... if you have a legitimate gripe you do not fall into this category. My experience was great 5 updoots

My eBay app froze and I didn't know I was still on the app and accidently ordered a laptop and when I realized an item was purchased I contacted eBay and the seller right away to cancel. I explained to the seller what happen and got no response.
EBay emailed earlier said it was too late to cancel as it had already been shipped.
I then contacted the seller again of my dissatisfaction of their lack of communication with me. I told them I'd report them to the BBB and EBay for their lack of customer service. At that time I got an email within 5 minutes about how I was a liar and not to blame them for my change of heart.
If they read my first email they would know it was an honest mistake but they didn't seem to care.

Never Ever Buy for these scam artists!

1st off, It doesn't tell you the return policies until after you buy the product nor does it state they can change parts without your knowledge until you buy their product. I spent almost 2k on a gaming computer and it was sent to me with the gpu bracket not secure which, damaged the graphics card, there was no SSD drive and no windows Home 11, on top of that, the motherboard was not working, the company did not securely pack the pc and charged me to return it and didn't refund my total amount bc the box was opened, now how am I supposed to know if everything is correct if I dont open the box? They sent me a broken pc and I had to pay for them to repackage it. I even spoke with MSI support and they said they never heard of this company and I need to send it back because they broke it.

I was very happy to get the PS5 pre-order. Not as happy when I didn't receive it till about 5 days after the release date. The shipping box was beat to crap, thanks UPS. But there were no padding air bags or peanuts, just the PS5 box that could slide around so ANT's packaging didn't help. PS5 box had a slight crunch but no problem with the actual device so Sony did a good job. Had to call ANT with a question when Sony changed the pre-order games available, woman was helpful and the one game was switched to a PlayStation store card. I'd buy from ANT again but hope for better shipping packaging.

I pre-ordered the PlayStation 5 from antonline and I received excellent service from them. The website was very slow when I was trying to order it but that was to be expected due to the high traffic from the demand of the console. Other than that I have no complaints. Customer service was very helpful the few times I called them and I received my order on day 1 launch day which was a pleasant surprise because I thought I wouldn't get it until at least a couple of days after launch. I highly recommend making purchases from them... I know I will be in the future!