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antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States
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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
253
value
387
shipping
386
quality
832
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7,884 reviews

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New York
1 review
0 helpful votes
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Decent experience
November 23, 2020

Came a little late but got it otherwise, maybe have a day and date delivery option for items with high prices

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Seemed to be fine got my ps5 and 2 games and a extra controller only thing I didn't find good was the outer packaging had a little damage but nothing to the console itself

Date of experience: November 23, 2020
Kentucky
1 review
0 helpful votes
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Almost 5 stars
November 23, 2020

The package arrived a few days after it had shipped out, and when it arrived the outer packaging had been slightly crushed around parts of the edges and when opened there was no packing foam or insulation to keep the ps5 box from moving around. Luckily the ps5 and everything with it was there and in working order.

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
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Perfect Delivery
November 23, 2020

Delivery was timely with no damage to my shipment. Many people doubted if antonline would deliver on there orders, but at least for me they passed with flying colors

Date of experience: November 23, 2020
Iowa
1 review
0 helpful votes
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Order arrived on launch day
November 23, 2020

I pre ordered a PS5 bundle on September 18th. Got to me the afternoon on November 12. Launch day here in North America. Everything included and was in good condition.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Order arrived!
November 23, 2020

It was quick and easy! Thank you guys so much for allowing me to order this highly sought after product!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Love it!
November 23, 2020

Great! Best upgrade in a very long time. ANTOnline rocks.

Date of experience: November 23, 2020
Massachusetts
1 review
1 helpful vote
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Terrible Packing Job
December 23, 2020

The bundle arrived but everything was loosely tossed into a box with no packing material. The items were find but from that state of the boxes the package had been banged around a lot and there was nothing inside to prevent damage.

Date of experience: November 23, 2020
New Hampshire
1 review
0 helpful votes
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Pleasantly Surprised
November 23, 2020

I've heard a lot of people have had problems in the past with this seller but I had no problems at all ordering or with shipment, would buy from antonline again in the future

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Great for PS5 preorder
November 23, 2020

Easy transaction, good communication, prompt shipping.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Awesome company
November 23, 2020

Really great site. Fast shipping and reliable. I will come back and order from here over and over again.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Pre-order Worries
November 23, 2020

Like many, I was reluctant to order from a retailer I had never used before. However, Antonline exceeded my expectations and delivered my order on time!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Great job
November 23, 2020

Great experience cant wait until the next time im ready to order...…...

Date of experience: November 23, 2020
Virginia
2 reviews
0 helpful votes
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Quick shipping
November 23, 2020

Got exactly what I paid for PlayStation 5 with extra controller and games and shipping was extra quick - thanks

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Incredible company!
November 23, 2020

After weeks of trying to find a Play Station 5 these guys had a plan in place to try and limit the amount of Bots ruining this holiday shopping experience and it worked! I was able to get my PS5 and I got it in 3 days! They have won a lifetime customer out of me!

Date of experience: November 23, 2020
Minnesota
1 review
1 helpful vote
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Ordered a Ryzen 9 5950x on release day, 11/5, which I have still not received on 11/21 due to multiple issues. They charged me $30 shipping for normal speed shipping which other reviewers have pointed out is pretty BS, but that's the least of my complaints.
1. When I ordered, there was no indication that the product was not available for shipment. Once they had my money, they sent me an email that "once the launch date of 11/13 arrives, your order will be immediately moved to the warehouse where it is pulled and packed, real time 24 hours a day." So that kinda sucked but I figured hey, at least I got one at not TOO much more than the correct price, so I rolled with it.
2. The 13th, the date they promised to ship on, came and went.
3. After contacting support, on the 16th, they did ship me a processor. Despite the above issues and the generous shipping budget they'd allotted themselves, they did not upgrade my shipping so it didn't arrive in my region until the 20th.
4. My address was transposed on the shipping label they printed, so the local FedEx driver was unable to release the processor to me. I have confirmed and re-confirmed that the address that appears in the online order status and in my emailed invoice is correct, so it's not because I typoed it when I bought it; but also it's my credit card billing address.
5. Limited support staffing hours, so I won't be able to reach out to them to have them correct the issue for a few more days, then I'll likely have to wait another day for FedEx to reload it on a truck.

Date of experience: November 21, 2020
California
1 review
1 helpful vote
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I had read many of the reviews the people had posted online and most were negative. So, of course, I was leary. I ordered a Xbox Series S with some extras and paid with PayPal just in case. The Xbox was delivered today, sealed in a box. I'm impressed with the speed (got from GA to CA in 4 days!) and communication from AntOnline. Had to share! Thank you!

Date of experience: November 20, 2020
Washington
1 review
0 helpful votes
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I was over the moon excited to be able to snag a PS5 bundle from these guys. Anyone who's tried to get a PS5 this holiday season knows what a crapshoot it can be. After ordering, I realized that my address was wrong a previous address and reached out to their customer service to have it updated. The response that I received simply stated that they will cancel my order. Now I can almost understand if you are not able to update the address on an order that's been placed... literally 5 mins ago., but maybe ask the customer if they want their order cancelled or sent to the address originally requested. Give the customer a choice.

Date of experience: November 20, 2020
Michigan
1 review
0 helpful votes
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Please email me back
November 20, 2020

ANT support stopped responding regarding my refund and I would really like a clear explanation. I was hoping to re-order the next available ps5 bundle with my correct info, but with only a partial refund I can't afford to. Please email me back.

Date of experience: November 20, 2020
Colorado
1 review
1 helpful vote
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Could not preorder a PS5 to save my life. I tried an embarrassing amount of times, all the big retailers. Thank God I preordered from this site and ignored the bad reviews because they sent my PS5 on 11/11 and I got it 11/13. Perfect condition and I have had a blast all weekend.

Date of experience: November 20, 2020