website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
California
2 reviews
0 helpful votes
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Good Quality, Poor Fit
September 8, 2021
Updated review

While the quality of the clothing was beautiful, the fit was poor. Most of the pieces were a bit too small in some areas and too large in other. Unfortunately, I've returned 99% of what I ordered.

Date of experience: September 8, 2021

Love the selection of clothes, colors and sizes
August 8, 2021
Previous review

Love the selection of clothes, colors and sizes.

Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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The shirt that I bought here is perfect, the customer service helped me to be more calm with my order. I am very happy to finally receive my online order, I am very satisfied.

Date of experience: September 8, 2021
Arizona
2 reviews
0 helpful votes
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A couple of the items were not what was described in the sizing measurements, so the tops are too large. The rest of the items fit and were very good! Shipping was faster than I expected. Thank you!

Date of experience: September 7, 2021
Arizona
1 review
0 helpful votes
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When you select an item to the cart the site takes you back to the first item you looked at, it should go back to the spot you left off at.

Date of experience: September 7, 2021
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

GB
1 review
1 helpful vote
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I ordered the dress on this website exclusively for the photos... I arrived very fast and well packed and also kept informed of the delivery... highly recommended.

Date of experience: September 7, 2021
GB
1 review
1 helpful vote
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I really love ordering clothes from this website. The clothes are of great quality, the shipments are always punctual. I really recommend the service of this online store.

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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Tried on items. 2XL is large on me. But wanted to to see how the bloused hung. Your 2X went one extreme to the other. Way to small, or fit but the sleeves were way too long or super tight. Disappointed!

Date of experience: September 6, 2021
Miss W. — Anniecloth Rep
over a year old

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.

Virginia
1 review
0 helpful votes
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Review of Products and Services
September 6, 2021

I like the selections of clothing and the prices. The website is easy to manuver through... no constant moving pictures and photos while you're trying to shop or view an item. I appreciate reading the full description of the items also. The special offers did not have a count down clock (which poses a rush factor; which I do not appreciate). I love the idea of offers of gifts and purchases for additional deep-deep discounts.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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My skirt is exactly like picture in the web store. I love the material of the clothes, not too see-through and the neat seams too. Quite satisfied.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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I love these sweaters! They are super cute and appropriate to go to work or for a weekend. They are soft and do not create allergies, they are also very cute. I would definitely recommend this online boutique!

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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My experience
October 6, 2021
Updated review

Nice styles but i wish i knew the clothing ran big, i ordered smalls and some styles were too big

Date of experience: September 6, 2021
Miss W. — Anniecloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.


Easy site to shop
August 5, 2021
Previous review

Easy site to shop

Date of experience: August 5, 2021
Louisiana
1 review
0 helpful votes
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Product Review...
September 6, 2021

Some items do not look like the photos, lower quality than featured on site

Date of experience: September 6, 2021
Colorado
1 review
0 helpful votes
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Disappointed
September 5, 2021

The clothes look beautiful in your site but sadly disappointing. The sizes were all off from the size I normally wear. Would NEVER shop here again

Date of experience: September 5, 2021
New York
1 review
0 helpful votes
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A lovely sweater!
September 5, 2021

I love my new sweater and I have received compliments already! I already know that it's going to be my favorite sweater this winter. Thank you!

Date of experience: September 5, 2021
Australia
2 reviews
0 helpful votes
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Buyer Beware!
September 5, 2021

The sizes were all over the place. Of the 5 items I purchased - 2 were too large and 3 were too small and they were all the same size on the label.
The fabric was not as illustrated and of poor quality.
Now I find it will cost $52 to send them back so have had to settle for a 15% refund!

Date of experience: September 5, 2021
New York
1 review
0 helpful votes
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NOT BAD
September 5, 2021
Updated review

I don't like the way the hello chat box keeps popping up. It follows me around, blocks my view, and it's just annoying. However, I saw well enough to order a few items, feeling like I might be taking a risk, bcz I never ordered from this site. My order took about 2 wks.and everything fit well, and the quality was standard, but not high end (did not expect the highest quality), I was satisfied with the quality. It is safe to order based on their size chart, it is pretty accurate. As a matter of fact, I could have ordered my tops in a medium as appose to a large, but it still looked good on me. Will order from this company again.

Date of experience: September 5, 2021

I don't like the way the hello chat box keeps popping...
August 5, 2021
Previous review

I don't like the way the hello chat box keeps popping up. It follows me around, blocks my view, and it's just annoying.

Date of experience: August 5, 2021
Washington
1 review
0 helpful votes
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AC experience.
September 5, 2021

Great company to buy from. Product is like described. Shipping time is very reasonable. Easy process. Happy with everything I got.

Date of experience: September 5, 2021
Massachusetts
1 review
0 helpful votes
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DO NOT BUY PRODUCTS
October 5, 2021

I ordered $118.00 of merchandise to try, All merchandise described totally wrong, cheaply made, and sized odd. I returned them all, they make you pay for returns to CHINA which cost an additional $44.00 and you have to keep sale items, so they say they never received return items it has been 3 months still no credit. Company says still in customs never received them.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

New York
2 reviews
0 helpful votes
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Lovely top
September 5, 2021

I received it quickly. I did order the wrong size however. The XL is a true XL and I am really a L.

Date of experience: September 5, 2021
Washington
1 review
0 helpful votes
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What I expected
September 5, 2021

Read lots of reviews after ordering (yes, I know, I'm backwards) everyone saying don't order from them. Cheap clothing and I'm thinking what did I just do, great I'm screwed. Then I received my 3 items and I'm pleasantly surprised. The tops I purchased where thinner and see thru when I held them up to the light but they are not see thru when you wear them. They are warmer on you than they look. So for all those nay sayers out there what do you expect for inexpensive prices. I'm purchasing again.

Date of experience: September 5, 2021