The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Quick and easy also quick delivery. Very happy with the products
Everything I purchased ran small. Two of the blouses, same style - different colors, were 2 sizes smaller. I ordered mediums- these 2 (beautiful) blouses fit a friend that traditionally wears an extra small, certainly not me! I wasn't thrilled with the fabric of 2 of the other shirts. Tracking packages was less than informative.
Too many screens to go to! Pls send me a return label!
I was embarrassed when I opened the package and saw what was in there. I found a bazillion things on their site I wanted to order, but decided to order only one item at first to make sure it was reputable. I ordered the cute dress in the R pic. I got the other which isn't even close other than the color.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
It was easy to order and had no trouble with that part. Delivery takes long though.
It was easy to order. Delivery takes long though. Thank you.
I had no idea what to expect with this website. I had never heard of the site and had many doubts. I made the jump based on the description and pictures. Shipping was fast and my dress fit me perfectly. I will definitely buy from here again!
The best choice for modern style dresses. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.
Web site works very smoothly. Best I had all day my first time shopping hope the rest goes as well.
Web site works very smoothly. Best I had all day my first time shopping hope the rest goes as well.
I am a loyal customer of this online store, some of the clothes in my closet are from here and they are great. I love you all!
The top of my sparkly dress is AMAZING, I love it. The dress is actually quite thick and made of good material, however it needs ironing at first, jajaja
Good quality but at moderate prices. You just have to consider the sizes, not all women have the same body, I recommend checking the size of the clothes to order before ordering as I did.
High quality clothing at reasonable prices. They also respond quickly and have very nice and very useful designs, excellent online experience.
So I started my serch for a jumpsute and this site was the one that had what I wanted. But being an avoid online shopper I put some more items in the basket to get free shipping. Time went by and I finally received my package, with OUT the original jumpsuit. That somehow came a few days later in it's own package. What made me leave 2 stars was the jumpsuit was NOTHING like the picture, no the same material, and the colour was way darker. I had been putting off sewing but this has catapulted me in to making it myself.
Shipping cost seems excessive and delivery slow but it was worth the wait the shirt is fun and pretty
Just perfect. Lovely affordable items, friendly website with fast delivery. I enjoy shopping online at zolucky, somehow I get addicted.
First time ordering. Hope everything fits! I found the measurements a little off.
I have never been as disappointed with a company than I was with Annie Cloth.
Clothes are cheaply made.
Cheap looking.
Nothing is as pictured.
I made my first online purchase with this online boutique and when it arrived I was very impressed, to be honest I was not expecting much quality, but I was wrong! I am very happy with my dress, it is soft, appropriate size, very good quality, the print although light, is very striking, I will continue to buy online here without a doubt!
It was easy to order. The shipment was pretty fast and I really like the free canvas bag but all the clothes I ordered were far too small. I am giving them all away.
Liked the great selection and was easy to get around their site.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
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