website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
California
1 review
0 helpful votes
Follow Andrea H.
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Great online store and great shopping service. My clothes are amazing and exactly what I was looking for, awesome

Date of experience: September 11, 2021
GB
1 review
0 helpful votes
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Thanks. I am very satisfied with my online purchase here. Good quality shirt, comfortable and easy to wash, the website is very easy to navigate. I am very impressed with the prompt delivery.

Date of experience: September 11, 2021
Illinois
2 reviews
0 helpful votes
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Satisfied
September 11, 2021

Decent quality, lots of choices, like the color choices

Date of experience: September 11, 2021
South Carolina
1 review
0 helpful votes
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Love the products
September 10, 2021

Product of very good quality and value. Easy ordering and response from Anniecloth company quickly delivered and beautiful designed products

Date of experience: September 10, 2021
North Carolina
2 reviews
0 helpful votes
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Neat and Unusual Clothes
September 10, 2021
Updated review

Good, a couple of items I wanted were out of stock

Date of experience: September 10, 2021

Good, a couple of items I wanted were out of stock
January 16, 2021
Previous review

Good, a couple of items I wanted were out of stock

Date of experience: January 16, 2021
Virginia
1 review
0 helpful votes
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Nice selection! You have some lovely cotton items. What threw me most, however, is that I have to pay return shipping to CHINA! Even though the size stated was "3X" and it fit like an American W20.

Date of experience: September 10, 2021

Nice selection!
August 9, 2021
Previous review

Nice selection!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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You have beautiful and stylish sweaters in plus size - thank you

Date of experience: September 9, 2021
GB
1 review
0 helpful votes
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The clothes have excellent cuts and patterns. The website is wonderful when it comes to returns of wrong size if necessary. I love my dress, I will definitely buy more in the future.

Date of experience: September 9, 2021
GB
1 review
1 helpful vote
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I have been shopping at this online boutique for a long time and I was never disappointed. Express shipping, quick answers to any questions and quality clothing. I love all the clothes I bought here.

Date of experience: September 9, 2021
GB
1 review
3 helpful votes
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I love how quickly my shirts got to my house. Great variety, great colors, good quality, it's a perfect internet boutique.

Date of experience: September 9, 2021
Utah
1 review
0 helpful votes
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Disappointed
October 9, 2021
Updated review

The order was pretty easy to do and I could do it on my phone.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.


The order was pretty easy to do and I could do it on...
August 8, 2021
Previous review

The order was pretty easy to do and I could do it on my phone.

Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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The quality of the dresses and embroidery is perfect. Be just in time. I'm sure I will order again in this online boutique next month to go back to my work!

Date of experience: September 9, 2021
Colorado
1 review
0 helpful votes
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Appealing tops
October 9, 2021

Just as I would finish selecting my items, they would disappear from my cart, so I would start again, but then there they were back in my cart except I now had 2 of the items. This happened several times.

Date of experience: September 9, 2021
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Arizona
1 review
0 helpful votes
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All the pants were too short & paper thin! Instead of shipping them back I donated all pants except the leggings to the homeless shelter!

Date of experience: September 9, 2021

Loved everything!
August 7, 2021
Previous review

Loved everything! I hope it all fits!

Date of experience: August 7, 2021
Ohio
3 reviews
2 helpful votes
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Not even worth the cheap prices!
October 8, 2021

After spending HOURS looking through all your inventory, it would have been nice to have the option to move items to a "Wish List" so that I could order later and not have to go through ALL the items again at a later date.

Update: Received my order and I was impressed with the time for shipping. Not as long as I had expected. Unfortunately, that was all that I was impressed with. The quality of the clothing is significantly below even the cheap prices. They do not wear well, wash well or look as good as represented in the pictures. I spent a wad and sent it ALL back and will not be ordering from this site again. I will update you on the return policy as I experience it.

Date of experience: September 8, 2021
Miss W. — Anniecloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Canada
2 reviews
0 helpful votes
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Map shirt in polyester
September 8, 2021
Updated review

Very easy and the links and coupon were accepted. Had no other issues.

Date of experience: September 8, 2021

Very easy and the links and coupon were accepted
August 9, 2021
Previous review

Very easy and the links and coupon were accepted

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
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Good
September 8, 2021

Good sometimes unable to go back to page where I left off

Date of experience: September 8, 2021
Virginia
1 review
0 helpful votes
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Meh
September 8, 2021

For me it seemed the clothes ordered looked nothing like the online pics. Quality was meh. Shipping took a bit but was expected.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Sizing instructions
September 8, 2021
Updated review

The size chart was followed... nothing fit correctly. All was too small

Date of experience: September 8, 2021

Looks god so far
August 9, 2021
Previous review

Looks god so far

Date of experience: August 9, 2021
GB
1 review
1 helpful vote
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My blouses are comfortable and of good quality. One size fits me. I hope to buy a long dress on this website that I really liked.

Date of experience: September 8, 2021