The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Thanks. I am very satisfied with my online purchase here. Good quality shirt, comfortable and easy to wash, the website is very easy to navigate. I am very impressed with the prompt delivery.
Product of very good quality and value. Easy ordering and response from Anniecloth company quickly delivered and beautiful designed products
Good, a couple of items I wanted were out of stock
Good, a couple of items I wanted were out of stock
Nice selection! You have some lovely cotton items. What threw me most, however, is that I have to pay return shipping to CHINA! Even though the size stated was "3X" and it fit like an American W20.
The clothes have excellent cuts and patterns. The website is wonderful when it comes to returns of wrong size if necessary. I love my dress, I will definitely buy more in the future.
I have been shopping at this online boutique for a long time and I was never disappointed. Express shipping, quick answers to any questions and quality clothing. I love all the clothes I bought here.
I love how quickly my shirts got to my house. Great variety, great colors, good quality, it's a perfect internet boutique.
The order was pretty easy to do and I could do it on my phone.
The order was pretty easy to do and I could do it on my phone.
Just as I would finish selecting my items, they would disappear from my cart, so I would start again, but then there they were back in my cart except I now had 2 of the items. This happened several times.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
All the pants were too short & paper thin! Instead of shipping them back I donated all pants except the leggings to the homeless shelter!
After spending HOURS looking through all your inventory, it would have been nice to have the option to move items to a "Wish List" so that I could order later and not have to go through ALL the items again at a later date.
Update: Received my order and I was impressed with the time for shipping. Not as long as I had expected. Unfortunately, that was all that I was impressed with. The quality of the clothing is significantly below even the cheap prices. They do not wear well, wash well or look as good as represented in the pictures. I spent a wad and sent it ALL back and will not be ordering from this site again. I will update you on the return policy as I experience it.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Very easy and the links and coupon were accepted. Had no other issues.
Very easy and the links and coupon were accepted
Good sometimes unable to go back to page where I left off
The size chart was followed... nothing fit correctly. All was too small
My blouses are comfortable and of good quality. One size fits me. I hope to buy a long dress on this website that I really liked.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.