Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Good things: they sent clothes quickly and the correct items. Bad news: only 2 of 8 pieces looked like the photos. Material is completely different, and how it hangs on the body. Not in a good way. I'm not trying to return items, b/c people report difficulties getting $ back. I'm cutting loss and donating what I can't wear. I knew I was taking a chance bc of some poor reviews. But bc the photos looked great, I gave it a chance. Oh well.
Return emails prompt but dress should not have been sent. Quality control should have I inspected for flaws. Am plsd with other parts of order. Full price of dress should be refunded.
Easy, rather prompt. Was uncertain if I would receive product due having placed an order last year and had a difficult time receiving it.
I found the easy to navigate online boutique where I found just what I was looking for. The clothing range is extensive and had many variations within the different styles. I am very satisfied with the product. Having bought them before in this online store, I did not hesitate to return and will do so again in the future.
I was disappointed in the fit of the clothes because the sizes did not correspond to the correct sizes in the US. A 3x in China is equivalent to a size 14 in the states. The fabric of the garments is also thin.
Also it is not easy to return the order since it needs to be returned to China and you have shipping costs along with customs costs which combined are more than the clothes themselves. I am waiting for 1 more item to arrive and hopefully it will fit.
I am very satisfied, I found on this website exactly what I was looking for, great fit. Very happy with my purchase.
Incredible, really cool! Easy to navigate, great variety of clothes and designs. The size was easy to classify with the filter.
Too frustrating. If you went past one item and decided to go back and look again, it was not always easy to find it again. Also to understand your flash sales require paying shipping. Not unreasonable but the language was confusing to figure out just how much shipping was going to be
Sorry for the inconvenience!
Could you please send us more details about your problem to check?
If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.
Great! I am so very happy that your company even sells clothing in my super 5X size! Very beautiful clothing! Have a great Autumn 2021!
Great! I am so very happy that your company even sells clothing in my super 5X size! Very beautiful clothing! Have a great Autumn 2021!
Fun and easy to find things I liked. The package arrived on time.
Easy to find what I wanted, fast check out
The fit of the pants was true to size. Straps provide the right amount of support. Super comfortable. Great help. Also super attractive. I ordered two more as a result of my online purchase here!
Very easy to use website, great variety of clothes and fast shipping. Excellent communication from the moment the order was placed, much appreciated. Well done team, keep up the great work!
Fast and reliable delivery. So easy to buy clothes on the internet, the sweaters have the perfect fit and are very comfortable. A great online service.
Love the detailed pictures and descriptions
They are just what I wanted
Love the detailed pictures and descriptions
This order was easy to place. I love the selection. I hope the sizes are uniform. My last order came with some garments too big and some too small, although I ordered the same size for all. I did not return them for exchange. But ordered again, to give you another chance to get this order right.
This order was easy to place. I love the selection. I hope the sizes are uniform. My last order came with some garments too big and some too small, although I ordered the same size for all. I did not return them for exchange. But ordered again, to give you another chance to get this order right.
I am a regular customer of this online boutique and I am very happy with their service, price, speed of delivery and the fact that they carry good quality clothes. Recommended!
Website was easy to look around and checkout was very smooth. Thanks
Website was easy to look around and checkout was very smooth. Thanks
Sizing is off but product is good one fit tighter than the others
Sometimes sizing is off but on the whole a good experience
Liked most of the clothes however sizing is not consistent even with reading the size chart for each item and XL in one is XXL in another disappointed in that
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
To improve the product quality and service, may I know which you are not satisfied with?
We value your business and we promise you that we will settle this matter at the best way we can.
Good but we will see how long it takes to get to me
I previously wrote a bad review about the submission process with SheIn. However, things have changed and your customer service department has been very kind to my concerns. They gave me my money back and they wanted to make sure I was happy. Approved by customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.