website thubmnail of Anniecloth

AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
GB
1 review
0 helpful votes
Follow Franciska M.
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I am very happy with my online purchase, great and with excellent clothes for a relaxed day. The clothes arrived very quickly and the quality seems very good. And it is something special to wear.

Date of experience: September 20, 2021
Greece
1 review
0 helpful votes
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Very easy to navigate online boutique a great description of clothing. The quality is amazing and the clothing range is fantastic. Well worth the money.

Date of experience: September 19, 2021
GB
1 review
0 helpful votes
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I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold. I think I'm back forever!

Date of experience: September 19, 2021
GB
1 review
0 helpful votes
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Very satisfied with my clothes, whenever I go online and do the shopping, I find what I need, I love their clothes.

Date of experience: September 18, 2021
Romania
1 review
0 helpful votes
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The pants were exactly as advertised and arrived very quickly, nothing happened, I looked for the clothes easily and they were available in the required size on this website.

Date of experience: September 18, 2021
Australia
1 review
0 helpful votes
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Very disappointed
September 18, 2021

It was easy to use and quick.
Great choice of things to buy.
I hope I like my choices, when I shopped at Wish I was extremely disappointed.
I was put of buying online for a year and a half!
I look forward to getting my item's.
Thanks

Date of experience: September 18, 2021
Texas
1 review
0 helpful votes
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Cute style, very thin material
September 17, 2021

Fabrics weren't quite the quality I was hoping for but styles are what I hoped for. Website easy to move around in. Good photos.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
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Poor quality
October 17, 2021

The sewing on the clothes is a disaster. It looks like a 5 year old sewed it. I spent 125$ on garbage. I tried on a pair of pants and they immediately ripped. All the sizes are different and the material is not flattering nor comfortable. Do not buy from here!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Miss W. — Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

New York
1 review
0 helpful votes
Follow Susanna T.
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Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect

Date of experience: September 17, 2021
New York
1 review
0 helpful votes
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I am impressed!
September 17, 2021

I am so impressed with the quality of the clothing I received! Everything I ordered looks exactly as pictured on the website when it arrived.

Date of experience: September 17, 2021
Japan
1 review
0 helpful votes
Follow Valeria K.
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Easy to navigate the website and find what I need. Easy to use on a smartphone or laptop. I always love the quality of the clothes I receive. The free shipping threshold is quite high, especially since this is an online boutique with a high markup.

Date of experience: September 17, 2021
Alabama
1 review
0 helpful votes
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Everything was too little, I'm so sad.
September 16, 2021

Love the sale! I finally found a site that carry more sizes than skeleton!

Date of experience: September 16, 2021
Arkansas
1 review
0 helpful votes
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Not what I expected!
September 16, 2021

I was so excited about my order! I waited and waited!
When it came, it was NOTHING like the picture!
I packaged it back up and got the label printed off to return it! ( The instructions said I had to return it within 15 days!) when I went to the post office, I was told it would take at least 30 days and the cost was more than the dress!

I settled for a 25% refund to my credit card!

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
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Not as expected.
September 16, 2021

Unfortunately, the material used was very poor quality. Actually one of the blouses felt as if it was made with a paper product. The jewelry fell apart immediately.

Date of experience: September 16, 2021
Arkansas
1 review
0 helpful votes
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My first and last order
September 16, 2021

Their size chart is a joke. Their medium is more like very small! Exchanges are nearly impossible. You have to return it to CHINA, and pay Chinese customs. They say they will mail you a label but they won't. They offer you a 15% refund.

Date of experience: September 16, 2021
Switzerland
1 review
1 helpful vote
Follow Johanna B.
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Website highly recommended to everyone, thank you, my dress fit perfectly. I am happy that all the delivery I bought was so fast.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
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Not thrilled
September 16, 2021

Love the prints & plus sizing. Don't like the fabrics are so thin. Shipping prices are too high. Too many ads.

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
Follow Audrey V.
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Very easy to navigate site. Excellent range for older girls. Quality always very satisfactory for my needs. The size of the clothes is perfect for what I am used to. I have used the website before and it always delivers promptly (even during this time). A very good online boutique to deal with.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
Follow Mariana D.
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I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand. Received on time.

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Website so easy to view and order. I liked the step-by-step guide to finding the perfect size and the ability to read reviews from others. I will definitely order through this website again. Thank you.

Date of experience: September 15, 2021