Carbon fiber was peeling off like
All the carnards there was chipping and cracking! Didnt even want to put them on!
The main problem was that all the carbon fiber was either crackinv or scratched
Well the title speaks for its self. The customer service here was horrible. The guy literally laughed at me when I told him to read the item description. I wanted a full refund for the Spec-D seat brackets I ordered for my 99 mustang which states in the item description " no modifications needed" well that was not true. In order to use these brackets with the seat slider brackets that came with the seats I would have to drill new holes to mount them. They wanted to charge me a 15% restocking fee for the return of the brackets. Needless to say I was not happy and they new it. They do not stand by the products or their descriptions of the products and tried to make the customer feel stupid. Bottom Line I do not recommend this company to anyone.
No parts, no communication, but they certainly managed to process my payment efficiently. Scammers. Steer well clear.
Andy's really screwed up the shipping and would not take responsibility for it. I had to contact the shipper and work out a compromise.
Part was as expected, pleased with transaction. Arrived in a timely fashion, would use them again. Item arrived quickly and the car was completed.
Bought the least expensive harness bar. But quite happy, workmanship and fit makes it a good value. Shipped quickly and apacked well.
3 out of 4 pieces didn't fit when the description clearly said they did for my year model. When I asked for an exchange I was hung up on.
I ordered an oem direct fit catalytic converter for my car. They contacted me to let me know it would be later than advertised and I was fine with it because they made an effort to let me know which I thought was great. I even recived the item earlier than expected. Come to find out I ordered the wrong part. I contact them to start the return process which they explained to me the 15 percent Re stocking fee. I was bummed but understood it was a mistake on my part. What I ordered cost me 227.07 so after 15 percent taken away from it was supposed to recived 193. I then get an email after I just spoke to someone that I would only recived 167. I was confused because I just some to someone. I called the the place and spoke to what I belive was the same rep. She then told me it was her mistake she did not mention the 15 dollar shipping fee. I did not know I would be charged that because I got the item free but then it would be 178 that I would recive. She said she would mark it down so I could get my money back and and not be contacted anymore. By that time it is already past the 3 to 5 business days and I have now recived another email stating that I will only recive 164. I am fed up with this company not being organized and and sending me emails with exclamation marks as if in a menacing way. I will not order from them anymore. Seems like they are in need of the extra dollars. If I'd looked at the other bad reviews I wouldn't be here
Took 2 months to receive item. Was not updated on item being back ordered. Had to call Andy's and supplier to get an actual date for shipping
Great service. Asked what he recommended, did a research and he suggested I Ordered off his website and it showed up quickly.
I WAS GIVEN UPDATES WHILE WAITING SHIPMENT WHICH I APPRECIATED. PRODUCT WAS AS DESCRIBED,EASY TO WORK WITH AND LOOKED GREAT WHEN PAINTED.THANKS.
I ordered aftermarket tail lights for my 2003 Ford F150 Supercrew only after I had been assured that the tail lights I wanted would fit the body style of my truck. Once they actually arrived, I found out that they had sent me lights for a Flareside which fit slightly different than the lights on a Supercrew. I immediately contacted them and asked why they didn't fit. They claimed that they would be contacting the supplier to find out why. It took over a month for them to get back to me despite me emailing them numerous times. I told them that I wanted to return the tail lights as I couldn't use them due to them sending me the incorrect lights. They told me they had to contact the supplier again, which was Spyder Auto. I then emailed Spyder Auto myself and received an answer within 3 days. Andy's Auto Sport still has not gotten back to me after another month and a half and I have been back and forth with Spyder Auto numerous times since then. Pretty sure Andy's Auto Sports is only around because they screw over their customers and then just forget about them. So now I have a decent amount of money (for me) sitting in my closest as I cannot use them while I wait for an answer from them, if it will ever come.
Do NOT order from this company unless you want to be screwed over and ignored if you have any sort of issues, don't be tempted by the prices because trust me, it is definitely not worth the frustration and waste of time/
They have great customer service. They kept me informed on every step of the process.
Fast, priceable, fits nice,
More parts to this unique car 1965 Chrysler 300 convertible.
More advertising in europé countries for there products.
Thank you for all your help getting us parts for our old Ford pick up. We are grateful and
Excited to restore our old friend
I appreciate the willingness to allow return and refund. The "restocking fee " was excessive. I dont think it is reasonable to charge that much
They go above and beyond for the customers! And their price stomp is amazing!
Ordered a part in October. It's now Jan 1st and STILL no part. I understand time frames and blah blah but 2+ months and going. Come on man.
I own ChristianKustomz Automotive & Performance Tuning and I have to rate my experience with Andy's Auto Sport with an "F-". They are liars and scammers and thieves. These are factual words in every meaning. Besides sending out garbage parts that do not come close to fitting and then replacing them with parts that are cracked or broken (all were damaged and did not fit) the customer service is horrible and will lie and cheat you out of your money. They will keep your money and the parts and have you return the bad part and not send you anything back expecting you to not have enough money to fight them in court. Always excuses for their mistakes. We had to fork out of pocket the money to return the broken and defective parts several times. Last time we returned a carbon fiber VIS hood for out customers car due to it too being defective (full of air bubbles in the gel coat, cracked edges etc) they said they never recieved it. However we faxed them the paperwork proving they recieved it and it was signed for by the owner. They still argued and went to collections about it. We showed collections our paperwork and they quickly threw out Andy's complaint. I still have all the paperwork. Andy's Auto Sport is a terrible company. They stole our money from an order they never sent to us after we paid them and we were forced to eat the cost of it. It would have cost too much to take them to court. We notified our business credit card company of the few body kit orders that were never recieved after months of waiting and fighting with Andy's Auto Sport and we got it back after a while but still took a small loss. Customer service was arrogant and never took responsibility for their screw ups and bad defective broken parts. I own a shop that installs body kits and if they can't treat a company like us right they sure as hell won't treat a consumer much better. There is more to be said but I think you get the point. Be forewarned if you deal with these people in business. You'll regret it if you do.
I bought a back bumper for my bmw it took then 3 weeks to ship abd it arrived it was damaged abd will not send a replacement.
Answer: Yep, you sure can. Our site has a technical issue yesterday, but it's resolved now and you are welcome to access it again any time.
Answer: We're working to get better all the time. We still have a portion of our staff that works in an overseas call center, but they certainly speak English. We're always trying to stay light and positive with customers, even when the things go wrong. It's tough because for many car enthusiasts, their car is their baby, and things can get heated if anything goes wrong with an order (like a delay, etc). We do the best we can to stay calm even when customer emotions are running high and just keep the lines of communication open and go one step at a time if anything goes wrong. The huge majority of orders ship out right away with no issues before or after shipment, but sometimes things don't go perfectly and we work hard to get those situations resolved. Hope that helps!
Answer: It depends on the exact Carbon Creations products you're referring to. If you're referring to a hood for example, yeah that typically is a very easy installation, especially if your car has never been in a wreck. It's just unbolting the old hood and bolting in the new one. For body kit panels, those can be a much tougher install. Let me know which part specifically you're referring to if you need more detailed feedback. Thanks!
Answer: It depends on exactly what is being shipped, but yes we definitely ship using UPS within the USA regularly.
Answer: No we do not, but we do have coupons throughout our website that will instantly apply in your cart if you are signed in when you place your order. Hope that helps!
Answer: Richard, we called Gude a couple times today and didn't get an answer. Gude is a small niche manufacturer, and most of the time they're back in the shop doing the actual manufacturing. So it sometimes can be hard to get customer support on that line. That said, I did find out this: that package increases stock horsepower (155HP) to above 190HP. And it increase the torque by about 7% based on dyno tests. I know that doesn't answer your question about how the gains are distributed through the RPM band though. If I get any other updates, I'll let you know.
Answer: You should not be worried! I've been working here 16 years, and we've fulfilled hundreds of thousands of orders during that span. We'll get your order right, or else we'll refund you in full. I promise. What is your order number (or the name on your order)? I can look it up now and give you an update. You're also welcome to email me at ericferguson@andysautosport.com if you want to keep the order details in a private message.
Andy's Auto Sport has a rating of 2 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Andy's Auto Sport most frequently mention customer service, body kit and carbon fiber. Andy's Auto Sport ranks 786th among Auto Parts sites.