Andy's Auto Sport

Answer: We're working to get better all the time. We still have a portion of our staff that works in an overseas call center, but they certainly speak English. We're always trying to stay light and positive with customers, even when the things go wrong. It's tough because for many car enthusiasts, their car is their baby, and things can get heated if anything goes wrong with an order (like a delay, etc). We do the best we can to stay calm even when customer emotions are running high and just keep the lines of communication open and go one step at a time if anything goes wrong. The huge majority of orders ship out right away with no issues before or after shipment, but sometimes things don't go perfectly and we work hard to get those situations resolved. Hope that helps!

Answer: It depends on the exact Carbon Creations products you're referring to. If you're referring to a hood for example, yeah that typically is a very easy installation, especially if your car has never been in a wreck. It's just unbolting the old hood and bolting in the new one. For body kit panels, those can be a much tougher install. Let me know which part specifically you're referring to if you need more detailed feedback. Thanks!

Answer: Richard, we called Gude a couple times today and didn't get an answer. Gude is a small niche manufacturer, and most of the time they're back in the shop doing the actual manufacturing. So it sometimes can be hard to get customer support on that line. That said, I did find out this: that package increases stock horsepower (155HP) to above 190HP. And it increase the torque by about 7% based on dyno tests. I know that doesn't answer your question about how the gains are distributed through the RPM band though. If I get any other updates, I'll let you know.

Answer: You should not be worried! I've been working here 16 years, and we've fulfilled hundreds of thousands of orders during that span. We'll get your order right, or else we'll refund you in full. I promise. What is your order number (or the name on your order)? I can look it up now and give you an update. You're also welcome to email me at ericferguson@andysautosport.com if you want to keep the order details in a private message.