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AMIClubwearReviews 948

2.5
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AMIClubwear Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the quality and design of specific products, particularly costumes and shoes. However, a significant number of reviews highlight serious concerns regarding customer service, including unresponsive support, shipping delays, and a problematic return policy. Many customers expressed frustration over receiving incorrect or incomplete orders and a lack of communication from the company. Overall, while there are positive sentiments about product quality, the prevalent issues with customer service and fulfillment suggest a need for improvement in operational reliability and customer support practices.

This summary is generated by AI, based on text from customer reviews

service
99
value
96
shipping
99
returns
76
quality
90
Canada
1 review
0 helpful votes
Follow Julia M.
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I am really happy with my first purchase from Amiclubwear. I really like what they offer and will be making more purchases in the future. They truly care about their customers and make fantastic clothing. Purchasing from Amiclubwear was a great decision. I purchased "Black Faux Leather Long Sleeve Mesh Cropped 2 Pc" both of which were very nice pieces of clothing. Custom service is key wherever you shop and this company has it perfectly. The shipping was very fast and satifying. Lastly I can't wait to see what the future holds. Great customer service and great clothes.

High quality products and very fast shipping. Will definitely recommend to others.

Date of experience: July 25, 2017
Texas
1 review
0 helpful votes
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I waited until a week before my vacation to order a dress. Well the shipping (unless I paid $30 for overnight) would've taken over a week therefore, I would not have the dress in time for my trip. I called in and the girl personally took my ticket and shipped my dress out 10 minutes later. However, when it arrived it was too big and not flattering on me. So now I'm down to the wire for my trip. So I called back and ordered another dress and explained the situation and again, she instantly shipped my dress out and it will arrive at my friends house I'm visiting on vacation 3 days before I even need it! I really appreciated how much they cared and went out of their way for me. This is def my go to site for ordering dresses!

Date of experience: July 25, 2017
Saudi Arabia
1 review
0 helpful votes
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This review was based off of my first purchase from Cousins Brand, and I will surely be shopping with them again. I had ordered a Peach Hoodie in size Large, which was I received within the week. However, the size Large did not fit properly, so I contacted David of the brand who said he would send me a replacement in a smaller size along with a package to return my current hoodie. Upon arrival of the second correctly sized hoodie, I noticed some defects in the item and asked David if he could make it right. Needles to say, I was treated with the best customer service I had ever received; even better thanosteoporosis large scale companies would offer. David made everything right and I will surely be shopping with the company again.

Date of experience: July 25, 2017
Florida
2 reviews
6 helpful votes
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Really, REALLY cheap material used. I was excited to come across the site, because I found cute, affordable dresses on their website. However, nothing I spent over $100, and nothing came back as advertised. The dress I ordered look like it was made for a toddler... it was more like a shirt than anything. And another dress I ordered the straps don't cover your boobs. I also heard from several of my girlfriends that they encountered similar problems regarding the straps!

Date of experience: July 24, 2017
Idaho
1 review
0 helpful votes
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I would strongly suggest not to use this site, I ordered a LG swimsuit and got a small, the straps were defective, I mailed it back to exchange it, they refused and asked me to pay 9 more dollars to mail it back to me, well it's been weeks, I never got the swimsuit back and they stole $40 from me. This place is a rip off, customer service is terrible. DO NOT USE THIS WEBSITE!

Date of experience: July 23, 2017
Florida
1 review
0 helpful votes
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Recommended
July 20, 2017

I couldn't resist to buy more but for then, I had to.
The order came just in 3-4 days, Great packaging and loved the dresses more than i saw them online.
Material was fine made, comfortable, easy to wash and wear and perfect for summers.

Date of experience: July 19, 2017
Mississippi
1 review
0 helpful votes
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Favorite Company
July 15, 2017

I received my order today. I ordered three pairs of your shoes. I've never heard of your company so I was skeptical about ordering at first. I thought it was one of those random Chinese companies that advertised nice merchandise to capture your attention to purchase but after you buy, you get a lot of junk. I must say that
I was very impressed! I love, love, love my shoes. They are true to size, excellent quality, nicely priced and a wide selection! I am so happy to have finally found a company that carries the shoes that I love and at a great price! I'm so glad I ran across your ad on the internet! I am telling EVERYONE about your company!

Date of experience: July 15, 2017
1 review
0 helpful votes
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Best outfit
July 15, 2017

I have ordered 2 sexy costumes. After wearing those i feel great. Worth every dollar spending to those dress.

Date of experience: July 15, 2017
Virginia
1 review
0 helpful votes
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Very disappointed
July 13, 2017

I ordered from Amiclubwear recently. However, since the shoes were on clearance, I was not able to return to them, I needed to go up a size and I couldn't even exchange because the sales are final. I will be unsubscribing from them and continue to order from places such as Just Fab and Shoe Dazzle, even though I get there shoes for cheap and on sale, I can always return for a refund or an exchange. Amiclubwear doesn't have to ever worry about me again.

Date of experience: July 13, 2017
AMIClubwear C. AMIClubwear Rep
over a year old

Hi Julian,

Thank you for shopping with AMIclubwear.com. Our Door Busters and Clearance category is consider final sales which is stated on our store policy. Our website will notify our customer if they happen to add any final sales item onto their shopping cart and another friendly reminder on the second to the last page of our check out before our customers decided to check out and finalize their order. We place our final sales memo as visible as possible for our customers. Please feel free to contact us with any questions. Have a wonderful day.

Warm regards,
AMI

New York
1 review
0 helpful votes
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Great Stuff
July 13, 2017

I love the stuff they sell there. Pretty good store, nice dress quality. Ordered 2 pair of shoes fits well. Thanks for the product.

Date of experience: July 13, 2017
Texas
2 reviews
1 helpful vote
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Best Service
July 13, 2017

Loved to use amiclubwear. I am a regular buyer. Very satisfied with new pair of shoes i have ordered.

Date of experience: July 12, 2017
Virginia
9 reviews
25 helpful votes
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My new Favorite site to shop online. Has everything I was looking for and the prices are awesome. Shipping is fast. My items came looking exactly like they did on the site. When I got my first order I was happy. 2 days away from receiving another order.
Tracking is great to. Has promo discounts right on the site.

Date of experience: July 11, 2017
Virginia
2 reviews
4 helpful votes
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Great Service!
July 11, 2017

I love AMIClubwear! Not yet have I had a bad experience and i doubt I ever will. I check the site daily, They always have the best clothes at the most amazing prices and I will continue to shop there. Thank you very much.

Date of experience: July 11, 2017
Virginia
1 review
0 helpful votes
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Really Outstanding!
July 13, 2017

I ordered a pair of boots from this company after running across their website a few times. I didn't realize they had so many terrible reviews until after ordering the boots. I was extremely nervous after that I felt that I might too be ripped off. But, everything worked out fine. The first tracking number they sent me didn't work, but I emailed them about it and the replied the next day with the correct number (they had left out a digit). Everything from then on went smoothly. I received my boots today and they are the right size and have no problems. Will definitely order from them again. They have great clearance sales!

Date of experience: July 11, 2017
Bangladesh
3 reviews
1 helpful vote
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Great Service!
July 11, 2017

I needed to upgrade to 2nd day air to get my dress for a wedding so i called and spoke with George and he made sure my order shipped same day.

Date of experience: July 11, 2017
Philippines
1 review
1 helpful vote
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Online shopping is a great thing for people who don't have much more time. I always purchase online.The website looked very different, very sophisticated almost and the products looked great. I feel user interface of their website is very helpful to first-time users. Overall my experience with Amiclubwear.com is very good. Recently I purchased some product from amiclubwear.com Shopping. I was surprised to know that they are selling an extremely high-quality product at a very low & discount price. The package was so safely packed, and well. I was amazed to the that incredibly awesome looking package.The efforts show how sincere they are in the serving.It is indeed a very good and trusted site for purchasing watches and other many amazing things. Their customer service seems to know about all things and can make intelligent suggestions. I appreciate their customer commitment.It's a fantastic website & highly recommended site by me.

Date of experience: July 11, 2017
Texas
1 review
0 helpful votes
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I reached out to Amiclubwear on June 10th. Two of the three pairs of shoes sent were defective.The strap that went across the toes were not straight. Rather, they were tilted at an obvious angle. After emailing pictures, then sending the shoes back to the company as proof that the shoes were defective, they refused to refund me the full amount, claiming that the strap is normal. Please look at the pictures and tell me whether you think that the strap is right. Rather they deducted the cost of the return shipping of the shoes from the amount that I paid and refused to provide me a refund entirely. They would only issue me a store credit. Why would I purchase any more shoes from them when they have proven to distribute defective merchandise without taking any ownership for it?

Date of experience: July 11, 2017
Florida
1 review
1 helpful vote
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I'M PISSED!
July 10, 2017

I'm still waiting on my back order I've emailed them over 10 times no response how they just go take my money

Date of experience: July 10, 2017
Arizona
1 review
1 helpful vote
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This company is terrible all around. Do not order from them. I ordered two suits and paid extra to have them shipped to me faster. It took three days to get the order to go through and then another four days for them to ship it! Before it had even been shipped out I called and asked to cancel my order because of how long it was taking for them to get it sent out. They told me that they couldn't cancel the order, even though it didn't ship out for another four days. And then they told me that I could not return it. So I am now stuck with a product I don't want or need and I have no way of returning it. Also the quality of the product is HORRIBLE! Do not waste your time or money on this company.

Date of experience: July 7, 2017
GB
1 review
0 helpful votes
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I love amiclubwear for the variety of fashion.the shoes and other accessories are to die for. I LOVE THE SIZES AS THEY HAVE A WHOLE PLUS SIZE GOODIES FOR CURVY GIRLS. I was also impress by their delivery and I really loved their friendly and professional customer service. I totally recommend amiclubwear

Date of experience: July 6, 2017

From the business

Sells fashionable clothing for women.


amiclubwear.com
Founded in 2007
City of industry, ca
+82