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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Easy ordering and very helpful... just what I need.
Very easy and great parts took little effort to install and looks great, turn light only worked with high Beams but I fixed it.
Awesome, great service and quick delivery of custom products that fit my truck
I ordered the Smoked lens LED license plate lights for my 19' F150. I was sent the clear lenses instead… not a big deal but the clear lens lights are absolutely too bright at night.
I am so sorry to hear about your experience, Please reach out if you would like to discuss
Your feedback.
I hope to hear from you soon!
Thank you.
Amy
Ext 257
Legit seat covers! Snug fit and look awesome. Highly recommend!
Ordering was quick and easy and the package shipped on time
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Received quickly and fits great in the truck. It had two straps not one as reviewers mentioned which keeps it secure. Was not as big as I imaged though.
AT does a fantastic job at communicating for all phases of the shopping experience. They go above and beyond.
Thank you for your feedback.
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Fast delivery with various options of inventory to choose from.
Fast delivery, tracking number to see were mt item was. Good instructions.
Thank you for your feedback.
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Crazy fast shipping and delivery. Excellent product
These flares look great and give it the look I wanted. The instructions were a bit vague and the flares didn't perfectly line up against the body, but if you get holes drilled right they sit well.
Excellent selection of parts and easy to navigate for what I was looking for.
I received my order quickly and with no shipping fee!
This site gas everything I'm looking for when it comes to my trucks upgrades. Installation is usually easy. On the items page, it shows you the level of Installation difficulty. I've never had an issue. Even when I bought open box stuff, they were there to help me complete the kit.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.
Thank you for speaking with me. If you need anything else, please let us know.
Amy
Ext 257