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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Difficult to navigate, no 1st time buyer discounts, or any other discounts without spending over $1000.
Pretty good for the first time shopping here. Will come back if I ever need anything else
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Amy
Ext 257
I ordered a grille guard for our truck. Maybe it took just over 2 weeks to receive it because it was big and bulky. It took longer than I expected. One corner was scratched somewhere along the way. We checked the rest of the grille and it appears all the parts are there and it doesn't appear damaged. We haven't installed it on our truck yet.
Can't beat the price. Open box. Probably dented and scratched during shipping to original buyer. Few dents and scratches I can live with.
I ordered an antenna for my truck that was 3x the price of the item to ship to me in Hawaii. That's ridiculous. It's a 5oz piece of plastic.
I am so sorry to hear about your experience.
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Amy
Ext 257
Headlights are great but had a very tough time finding instructions for the converter from headlight housing to a single master plug
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Amy
Ext 257
DEF cap is an exact fit.
Diesel cap is not an exact fit.
I am so sorry to hear about your experience, Please reach out if you would like to discuss
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Amy
Ext 257
Not happy dent in frame not the panel between the fold rear right side corner adhesive undone not even rubber weather strip adhesive won't stick box it came in was wrecked
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Amy
Ext 257
Online service was user-friendly. The pull down windows to match the vehicle to the parts I was looking.
Do u guys have 6 stars really good experience thanks
My purchase is fine. Arrived in only a couple of days. The massive Marketing email storm that followed my purchase is not fine.
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Amy
Ext 257
Purchasing was easy. I have yet to install the running boards, so the experience isn't finished yet.
Good quality at competitive price. Easily self installed. Looks great. Will definitely be ordering again.
Was able to get my seat covers delivered in 1 day. Covers fit well without difficulty
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Amy
Ext 257
I tried, phone, chat and none of the atendant know anything about the Tec asp …. Shane
I am so sorry to hear about your experience.
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Amy
Ext 257
Love all the different items for my truck. Prices are great. Fast shipping. Great quality products. Big selection.
Easy website to navigate and fast shipping. Great selection of F-150 parts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257