Overview
American Trucks has a rating of 4.1 stars from 11,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
It was a good experience. Part arrived promptly. I will be using you again.
I ordered smoked out tail lights for a 2012 Dodge ram crew cab and got leds instead.
Can't give accurate review, haven't taken delivery on order.
I knew I wanted the PPE brand, Am. truck had it and boom! I'm done👍
Fast and easy...more selections...i received my parts on the day it was said...i always buy my parts here over and over...for my fordsss...yes fords
Package delivered a day early than expected, easy slip on fit. Took less than an hour for the cutting and install. Now time to delete these resonators and go full straight pipe.
The part you sent, that was apparently appropriate for a 2019 ram truck will not work. Has completely the wrong attaching mechanism. I am returning it and would like a complete refund.
Hello Susan,
I see you have already submitted a return request online and it is in the process now, the manufacture should be reaching out to you so please keep an eye on your email for communication and the return label to process your return. I apologize the sunvisors did not work for your truck as avertised. If you need any additional assistance with this please do not hesitate to reach out to me.
Thank you,
Allison
Very simple and easy to order the parts I was looking for.
Product showed up earlier than expected over all great experience and well packed
Haven't received my order yet,but great service,helpful agents quick check out
Product delivered as stated. Waiting for custom tunes to arrive.
American Trucks solicited my review before they even shipped my product. So here it is.
Can't say a thing, good or bad. If I was in this business I would wait until the customer knows more about his "experience". LOL
Needed to cancel an order for Amp Power running boards even though I got a email stating they were back in stock. I had to cancel because new delivery date was in December. Tammy took care of everything for me! Was a great customer experience! Rare these days. Give her a raise 😊
Was good to deal with. Good reviews and feed back for what I wanted. And shipping was fast
Had to order twice, one got lost the other took a week, after paying for the three day delivery.
Hello Chad,
Thank you for taking my call this afternoon, as we discussed you will receive confirmation of the shipping refund and if you need anything else please do not hesitate to reach out to me.
Thank you,
Allison
Ordered a set of 4 mudguards for my son for a gift, received 2, have had difficulty in returning with the return system. Feel like I will be forced to keep what was sent and figure out something myself for the other two mudguards.
Hello Troy,
I apologize that you received a partial kit for the mud flaps and had issues with our return portal online. I see you have already spoken to customer service and the return is setup and your replacement rear flaps have shipped today via fed ex tracking #771188037846. If there is anything else we can assist you with please feel free to reach out to me directly at ext 1896.
Thank you,
Allison
American Trucks is outstanding beyond there means. There products are amazing, they ship fast, and they have never sent me defective products. There team is very helpful and knowledgeable. I highly recommend you checking them out.
Website was easy to use to find my replacement mirror for my truck. It also came with instructions on a video to watch for easy installation!
Bed mat has a ton of memory, wants to stay in circle, I have heavy stuff in bed just keep it down still don't want lay flat. My thing to everyone else get horse mat from local farm store cut it to shape out preforms the rough country mat by a mile.
Bak cover is awesome recommend to anyone! Super easy to install as well. Sits flat even in extreme winds 10 out of 10 for sure.
Hello Dane,
Thank you for taking my call this afternoon, sounds like we have a plan in motion and if you need anything in the meantime you have my number just in case my extension is 1896.
Thank you,
Allison
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Steven,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly