Overview
American Trucks has a rating of 4.1 stars from 11,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
Bed mat has a ton of memory, wants to stay in circle, I have heavy stuff in bed just keep it down still don't want lay flat. My thing to everyone else get horse mat from local farm store cut it to shape out preforms the rough country mat by a mile.
Bak cover is awesome recommend to anyone! Super easy to install as well. Sits flat even in extreme winds 10 out of 10 for sure.
Perfect fit fast shipping I have any complaint the quality is good
Prompt and courteous. Thank you. I'm not wasting time to fill out your survey.
🔥👍 very happy with my product, showed up in a quickly and timely manner
Great quality parts always a good deal
First time purchasing something from your company and very impressed with how easy it was and how I felt knowing I was buying something that actually fit my truck. I most likely will be making another purchase through you really soon!
The website is easy to navigate and the available options as far as products is very extensive. Check out was a breeze now im just waiting for my parts to get here and install for quality review.
Ordered my part and paid $35 to get it within two days. It's been a week and have yet to receive it!
Hey Ted,
Thank you for taking my call this evening, I'm glad we got everything taken care of and if you need anything else do not hesitate to reach out to me.
Thank you,
Allison EXT 1896
This was my first time ever using this website. I found it insanely easy to navigate and the deals that get posted are incredible. I had zero issues with finding the items I needed and getting the notice of direct fit to my truck is nice too. I have not, at this time, received my order since I just made the order a couple days ago, but it is currently in route. I am very pleased with the way this site functions.
It was easy shopping for the items I was searching for my vehicle.
Ordering was simple and shipping was quick. Five stars!
Worst experience with this company i got a price drop email on an item off my wishlist ordered it just to find out they canceled it because of a price error when it was clearly there fault only want to offer a measly 75$ off never doing businees with them ever again telling friends and family not to order from them when we all drive mustang and f150's going to Lethal Performance there gona get my hard earned money from now on thanks for nothing suck it easy guys!
Parts arrived quickly and are great quality. Everything's as described
Not a happy buyer never told product was on back order ship date continues to change
Shipping was super fast, packaging was good,happy with my product. All reviews and pictures helped me out tremendously!
I ordered this steering wheel cover because it said it fit in F-150 the steel will cover that they sent is for a 14 to 15-in steering wheel I have a 15 and a half to 16 inch steel wheel I don't understand how they thought it was for trucks but it is not
Ordered a bed cover and not only was the product late, but box was badly damaged and vital components missing. The product is useless at this point without the ability to mount it to the bed.
Hello Chris,
I apologize that the original shipment arrived with box damage and missing hardware. I see you have chatted with our online customer service team and they have setup the replacement hardware to be shipped and issued you a voucher for the inconvenience. I wanted to extend an additional apology and offer if there is anything else that I can assist you with please do not hesitate to give me a call at ext 1896.
Thank you,
Allison
Personally had I a terrible experience, payed extra for expedite shipping and did not receive the lights in a timely manner. Also had to pay extra to ship the lights back.
Hello Ron,
I apologize you did not receive the lights in a timely manner and had to return them. As a one time courtesy I have refunded your original 3 day shipping cost that you paid. For the return tag fee unfortunately our return tags cost $10.00 and are not refundable but you can choose your own return method if you choose not to use our pre-paid fed ex return labels in the future. Again we apologize for any inconvenience this has caused you if you need anything else please feel free to reach out to us.
Thank you,
Allison
The box came in a sturdy cardboard box with the correct parts. Good experience. Will definitely use again!
Very helpful and knowledgeable staff! Quick shipping A+ people to work with
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dane,
Thank you for taking my call this afternoon, sounds like we have a plan in motion and if you need anything in the meantime you have my number just in case my extension is 1896.
Thank you,
Allison