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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Excellent. Fast Delivery, and parts arrived in good condition.
Easy, fast, Just hope I am not disappointed.
Very satisfied with customer service, shipping. Wasn't blown away by the tune for the $. Even at that, it was all around 4 outta 5 from me.
Easy, fast, Just hope I am not disappointed.
American Trucks is an awesome place to browse for upgrades they got everything your looking for and they are very instructive on how it goes on and what it's Gonna look like. They got at least five reviews for every item.
Chris from American Trucks said my order was security risk and I had to provide personal information over the phone with someone who I had never meet. If I don't they will cancel my order for less than 100.00 it's fine do it thanks very classy
AT always completes my orders quickly and, more importantly, correctly! Keep up the good work!
Easy to use, made a noticeable difference on how the vehicle performance.
Parts not what were in the installation video. I like bull bar but not hardware.
Install went quick, only issue was it said 3 day shipping, took 5 days to get. But not a big deal
I had no issues finding accessories specific to my vehicle. The product arrived on time and I was very happy with the outcome. Thank you!
I ordered this cover with the promise of a Wednesday delivery. I needed it for a 2 week out of town trip that started on Friday. It will arrive Saturday, after I leave. Complete waste of money based on company shipping promises.
Shipping was weird, FedEx claimed multiple attempts at delivery's and location was closed. The location is open 24/7. When I saw the FedEx truck on road I followed it, presented my ID to driver and got my package. The items ordered are good and happy with them.
Missing parts, will take longer for replacement parts than to order a new one. Box was opened prior to revicing, but sealed with a "factory" tag.
I was shopping for a tonneau cover for my new 2021 Ford F-150. American Truck made it a seemless process from shopping and comparing covers from different brands and different types. The videos and pictures really made choosing what I wanted easy!
The directions are a little confusing but what hed the video on American Trucks website was easier to install
The delivery guy who showed up this am said he was concerned because it made a lot of rattling noise, when I opened box parts were not properly secured and box was torn and not closed properly. I hope there are no missing parts for installers
Locating the product I wanted and ordering was quite easy, as it has been with other orders in the past. And the shipping process was faster than expected. So far have not installed, but up to this point has been good process.
Web site was easy to navigate through, and ordering made simple.
AT is a great site to find everything you want for just about any year of Ford truck. They have been nothing less than great to work with. Fast shipping and great communication.
Great! Fast easy and step by step instructions! Fast shipping and great customer support!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members