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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Everything went well. Very pleased with the whole shopping and delivery process. Very good job!
Super fast shipping and installation was quick and easy
AT has a wide variety, all you need, and good pricing. I ordered my parts and received them a few days later. I will definitely keep ordering parts from AT.
Great web design. Easy to use. Love how when you select an item it immediately lets you know if the item you're looking at will fit your rig. AAA wanted to charge me $500 to replace lugnuts bc I have the el cheapo Ford nuts on my F150. I literally laughed in their face and said hold my beer, I got this.
I received the visor shades quickly and in good condition. The fit perfectly and installation was easy.
I waited a few weeks for a site discount and when the discount code was available it wouldn't work on my order. ATT also doesn't offer a Military Discount. I would have went to Summit Racing to buy the part but is was temporarily sold out, and after weeks of waiting for the site discount for the holiday i couldn't continue to wait. It was fast shipping and the correct part. I just wish i could have saved a few bucks.
Great experience overall as usual with americantrucks.com very satisfied good quality products excellent service and delivery was very fast thank you so much American trucks
After hours and on weekends, using your text method after 15 minutes and getting passed off to a 2nd and a 3rd person then being asked would I like to talk to a live agent and I said yes and another pain in the $#*! rep. That I had to type my info again to, I bought both products that I was looking at and the first one arrived with the box ripped open the full length due to lack of more then 1 small strip, yes I sent in pics and got no response until I called back the day 2 days later, I like your company's products but after 2 bad experiences trying to get help with the products for 3 different pickups I own for my personal use, it would take more then "HEY, we're not responsible for how the delivery person treats the package" I said then put some more tape on it! To get me to visit and buy again, I just had the feeling that the rep could care less if I bought, and no I do not have names of the reps!
Wrong size fasteners, would not fit the holes, way too small, other than that I'm completely satisfied
Only after one hour after placing a order for 5 items for my 2008 Dodge Ram, I realized that I did not need the front bumper I ordered. I immediately called American Trucks to cancel the item. I was told by customer service that the order was locked in and I could not make any changes at this point. It seems ridiculous to ship and have to return a item that has not even processed yet. Especially when the shipping freight is $200!
Quick delivery and easy process. Good pricing. Just as advertised!
Simple order and great customer service... thank you!
Nice quality decal, but how many times do you have to unsubscribe from all the advertising emails? Finally just labeled as spam, will not be back because of the bs emails
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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