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American TrucksReviews 11,740

4.2

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From the business

A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.


americantrucks.com
Paoli, Pennsylvania, United States
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American Trucks Reviews Summary

The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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Quick delivery
October 4, 2022

Quick and fast delivery - much appreciated - product was what I purchased

Date of experience: October 4, 2022
Arizona
1 review
0 helpful votes
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I had zero issues finding what I needed and researching options. I was able to purchase the perfect intake for my truck without any problems. I've already received tracking for my shipment. I couldn't be happier with my shopping experience.

Date of experience: October 3, 2022
Tennessee
1 review
0 helpful votes
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Not recommended
October 3, 2022
Updated review

Seat covers are limited in colors. Picture is not representative of my sears so I hope they fit. On the positive - did have the covers in stock. Covers are canvas duct and not lined. For the money, they should be lined. And no installation instructions. Would not recommend as I do for see damage to leather seats. I will be returning them.

Date of experience: October 3, 2022

Seat covers are limited in colors
September 25, 2022
Previous review

Seat covers are limited in colors. Picture is not representative of my sears so I hope they fit. On the positive - did have the covers in stock.

Date of experience: September 25, 2022

Pricing is fair and shipping is quick
August 19, 2022
Previous review

Pricing is fair and shipping is quick.

Date of experience: August 19, 2022

Quick service
June 8, 2022
Previous review

The coil packs I ordered were delivered a day early and before I returned home from work. They were nicely packaged and damage free. Being a brand name product they were pricey, but didn't find them any cheaper elsewhere. I am satisfied with the product overall and would recommend AT for your truck needs.

Date of experience: June 8, 2022
Oregon
1 review
0 helpful votes
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Shipping
October 3, 2022

Shopping was a few day late. Had to cancel the schedule appointment to install the bed cover otherwise everything else is great

Date of experience: October 3, 2022
Rhode Island
1 review
0 helpful votes
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Good
October 3, 2022

Your site was very ez- to use. Many parts on hand. Free shipping is also very nice.

Date of experience: October 3, 2022
Louisiana
1 review
0 helpful votes
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Great Website
October 3, 2022

The website is very intuitive and helpful. My bed cover came in 2 days, great quality just as promised.

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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Fits perfect! Took 15 min to install and really can't tell the difference from the original GM part.

Date of experience: October 3, 2022
South Carolina
1 review
0 helpful votes
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Satisfied
October 3, 2022

Smooth purchase and quick delivery. Product is exactly what I wanted

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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Truck step side rails
October 3, 2022

Very good quality - ordered the ones to fit the 2022 double cab but received the ones that fit the 2022 crew cab, so they were a little longer, but I built a bracket to retro fit them. They are excellent. Thank you,

Date of experience: October 3, 2022
Massachusetts
1 review
0 helpful votes
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Tires and Wheels
October 3, 2022

Great customer service and quick shipping. Everything arrived undamaged and no missing parts. Will do business with American again in the future.

Date of experience: October 3, 2022
Virginia
1 review
0 helpful votes
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Excellent
October 2, 2022

Wow, brings it to life, easy set up with product, simple checkout process and very fast delivery

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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F150
October 2, 2022

I had some questions and customer service stayed in the phone several minutes to help me with my decision.

Date of experience: October 2, 2022
New York
1 review
0 helpful votes
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Perfect service
October 2, 2022

Package arrived quickly and everything in the box was perfect and nothing was missing

Date of experience: October 2, 2022
Colorado
1 review
0 helpful votes
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Fast and easy!
October 2, 2022

The rims and accessories I ordered are exactly what I expected, they made it easy to browse and pick what I wanted. I really appreciated how quick I received my order to. I will definitely be a returning customer!

Date of experience: October 2, 2022
Minnesota
1 review
0 helpful votes
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Good product. Quick delivery.
October 2, 2022

I ordered 2 products and they came separately and quickly. First time ordering from American Trucks and am satisfied with cost and ordering process.

Date of experience: October 2, 2022
Virginia
2 reviews
0 helpful votes
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Motofab leveling kit 3 front 2 read
November 1, 2022

After watching video upon video, nowhere did it mention break lines on a 2019 rebel needing to be changed out to longer lines. Couldnt even get the strut back on the control arm as the lines were to short. Very frustrated...

Date of experience: October 2, 2022
Florida
2 reviews
0 helpful votes
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Lifting kits
October 2, 2022

On time and as describes can't wait to install them

Date of experience: October 2, 2022
Alabama
1 review
0 helpful votes
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Great place to shop including ordering, processing and delivery

Date of experience: October 1, 2022
South Carolina
2 reviews
0 helpful votes
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Bug Guard for 2019 Ram 1500
September 30, 2022

The packaging was horrible but the guard doesn't appear damaged. There was no protection inside the box other that plastic wrap around the guard so it flopped around inside the box. The box also was cut in two pieces like someone opened it. It's a bday present so he hasn't seen it yet so hoping it fits okay and he likes it.

Date of experience: September 30, 2022
Massachusetts
1 review
0 helpful votes
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Trustworthy
September 30, 2022

Very easy product showed up when it was supposed to no hassle

Date of experience: September 30, 2022