From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I installed them and they look good. I am experiencing some rubbing. Which I haven't figured out how to fix yet. I am not sure if they need to be trimmed. Got any advice on that?
F150 with 6 inch suspension lift and 35" - 12.50 tires. Rims have a little dish to them but not much.
Good parts with good production of part installation video. Well done!
Sales people very friendly attentive, and followed up and asked if I had any questions
I placed my order and it came in 5 days before it was scheduled to. It was accurate and exactly what I saw in the ad.
Placed an order online and within a few business days my order was shipped
I did receive the lift kit but I still haven't had time to install it. Can't wait to see how it looks after installation. Thank You
Fast shipping will order again. Product was as described.
I was so Surprised about all the aspect of the Purchase. The Panel was perfect, and the delivery went flawlessly. Iwill return to buy more in the future.
Easy, fast and efficient. They had just what was needed
Fast and easy shipping with great quality variety of parts.
Very nice received it in the same week will be purchasing again
Wish there were more install videos, so I didn't have to try and find it elsewhere.
I'm so happy it I received it really quick and I had already installed it thank you so much it was an awesome experience and a fast delivery
Easy to use web site. Had no problem finding what I wanted. All info is there to be read. That is if you read it all which I unfortunately didnot and had to rtn the package unopened.
I spent an hour trying to download everything on my Mac and the program is very slow that they use. It kept crashing. Had to call technical support and was on wait for 30 minutes and then talk to him for another hour trying to go get the tuner to work. It never worked so they sent me a replacement. So I had to wait another week to try to tune my truck and I have to send the broken one back. Very frustrating and inconvenient but nothing American truck could have done differently.
It's a good bumper when you put it together the proper way. Aka don't do it with your friends;)
Everything I have ordered from these guys is as what it is described. I will definitely do more business with American trucks because they are amazing. Fast shipping. Exactly what you ordered.
My stuff maybe be missing but there hope that at some point it'll be found or credited.
Takes some doing to get the last corner but still done in less than 30 minutes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I sent you an email with some information.
Please be on the look out for that.
If you need anything else, please let us know.
Amy
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