From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I first received one package, customer service really helped out and explained it was shipped separately quick and precise on my order. Friendly and awesome customer service!
I had called with several questions about my order. Sabrina was very nice and very helpful. Thanks again for the great customer service!
I have spent thousands of dollars on this site and always feel as if my purchasing experience is the best and simple as it gets. Returning thing my be a pain but they will sure take your money! No questions asked!
Experience was great! Easy to order and arrived at my home fairly quickly! Even included parts cleaner which was a surprise
Fast search and fast order, fast delivery and really looking good
I had to go with the solid black wheels because there wasn't a black & silver combination in the size that I was looking for. Overall I love them they look good on my truck
Found the product I was looking for on the American Trucks website. Good pricing and delivery was right on time. I will definitely use again.
I ordered the Timbrens on an open box deal and saved about $200! 7 day shipping was a little longer than I would have wanted but I didn't pay to expedite it so it's decent. I'll definitely be shopping here in the future.
Quick shipping, great products, good price, and great attention to customers.
The Bilstien 5100's I bought for all four corners were delived quickly but the packaging was severely damaged and the shock bodies where scratched up.
Everything came on time and as described. Even got a follow-up email to confirm that my package was received.
Was seamless, however I did order wrong part and return is in transit and item I needed was not available. After ordering one I could use but not the same as original, item showed up next day as recomended. Is it worth hassle of return ond reorder?
Very easy to install, but even easier to purchase with American Trucks. Great experience.
Good product & price! Good communication. Now to see how it fits.
Received items. Exact fit to factory, exact same size brackets as original. Packaging was excellent. Less than an hour to replace old ones. No modifications were necessary. Look great. Easy job. Pictures coming after I finish detailing truck
After placing an order I started receiving 5 to 10 emails a day from this company. I unsubscribed from their list but I still get emails!
Website was easy to understand and shopping was quick, all you could want. Happy customer
Great catalog just for my 07 ford f150 along great prices and super fast shipping.
Ordered a product to deactivate auto start/stop on my 2019 Ford F150. Quick shipping and product works :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize.
If you wish to no longer get emails-
Just select "unsubscribe" within the email.
I hope this helps.
Amy
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