A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
My experience was great! I definitely recommend them!
The mud flaps look very nice and were easy to install
Parts were not in stock as indicated on the website, parts were to ship right away then come to find out will not ship for two months. Then hassled to get the refund, Buy from Rock Auto or Amazon. Never again
Gave me the best price on my item and it arrived exactly on the day it said it would.
First time won't be the last. I was very happy with the ordering process and how quickly it came. I absolutely will be ordering more products from AT.
Works as described. Second one I've purchased for 2 different trucks.
Shipping was fast, product fit well, instructional video was great.
My exhaust got delivered extremely quick. Very happy with the service.
A T keeps you informed every step of the way regarding product shipment and delivery.
Fast delivery very happy with the progress thanks again AT
Shipping was quick install was easy love the growl it makes now sound is not too loud would say just right.
The tailgate decals fit perfectly and look great. My wife even likes them…enough said! Thanks!
It was easy (and fun) to shop for my truck! Can't wait for the parts!
Didn't get my order, they claim they can't ship to a PO box!
Front moulding do not fit they or 1/4 in different in the back of the molding to the wheel opening tried everything they are not bent write hope they make it write
He received them in a timely manner and really likes them!
I'm very happy with my purchase it looks good and fits good on my hood.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.
I apologize for any delay with your order.
It looks like this did ship for you.
If you have any further questions, please reach out.
Amy
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