From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I am a car dealer in South Jersey and I had a customer who purchased a 202 Ram 1500 from us and wanted running boards for his truck. First time I used this website and it was incredibly helpful being able to narrow down exactly which options would fit his truck. I called up for some assistance and the woman I spoke with was incredibly helpful and assisted me with ordering the items. They arrived quickly and the customer was very happy. Excellent experience! Would definitely use again! Highly recommend!
Ordering was easy and I received my Last Boks Truck Bed Cargo Box exactly as scheduled for delivery. Although, I was a little surprised that American Trucks didn't offer some kind of discount for first time buyers
American trucks sold me wheels and tires in a package deal
They sent an email out confirming my package would be mounted and balanced and shipped with dates.
I got a call 20 days after ordering that they could not mount the wheels and tires, so this cost me 88.00 in fees and then they cancelled my order.
Complete garbage company. Don't waste your time and money.
It was a little time consuming but, the outcome was great. Looks great under the hood and give it style that it was lacking.It also raised mpg and you can feel a little more power on the acceleration.
Great price. Good description, reasonable shipping
Items were received early. Packaging was excellent which made sure the items ordered arrived in perfect condition.
Delivery was early and package was delivered successfully with no issues.
I get too many email from you. 1 or 2 / week max please
Excellent on-line ordering experience, product quality, and quick delivery!
Great product with fast shipping. Fiit was super tight and came complete with everything g you need
Needed a new air intake they had them ready it came in very quickly great service
Easy to navigate on the site, packaging and installation spot on, no hassle buying experience.
Perfect from start to finish. Definitely shop again.
Thanks Team
Title says it all, the rotor and pad kit works great and looks really nice too!
I ordered my exhaust on a Monday and it came the next day, was excited about that.
Good pictures and very good descriptions on the tuners
Great product even though I had to wait 2 weeks for the install
Was a Good One person on the Phone said if i Bought them There Would be A Free Gift Never Seen the Gift
It did not take long to receive my order. Although I did not get a notification when it was delivered to my door.
Good and accurate and quick as well.thanks!it was in a manner time and accurate nice.
Good and accurate and quick as well.thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for your experience.
If you would like to discuss your feedback-
I would be happy to speak with you.
Amy
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