Overview
American Trucks has a rating of 4.1 stars from 11,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
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I am looking forward to getting my under seat storage compartment for my truck. I hope it fits like he said it would.
Exactly what I wanted to extend the life of my carpet. However the one clip on the drivers side was broke when I took it out of the plastic bag.
I PURCHASED A RedRock Upper Dash Storage Panel (09-14 F-150) Item T*******. THE DESCRIPTION STATED "Success!" This Will Fit. Add to Cart Now
Gen: 2009-2014
Year: 2011
Submodel: Lariat
Engine: 3.5L V6 EcoBoost
Drivetrain: 4WD
Transmission: Automatic
Cab: SuperCrew
Bed: 5.5 ft. (67 in.)
Color: Sterling Grey
WHILE TAKING THE OLD STORAGE PANEL WAS BEING REMOVED 2 OF THE CLIPS BROKE OFF, THEN I NOTICED THAT THERE WAS A SPEAKER BUILT IN TO THE PANEL. THERE WAS NO WAY THIS WAS GOING TO WORK. I CALLED CUSTOMER SERVICE AND WAS TOLD BY AT LEAST 3 OF THEIR REPS THAT ALL THEY COULD DO WAS A REFUND AND THE DAMAGE TO THE CLIPS WAS MY PROBLEM. THEY DIDN'T CARE WHAT THEY STATED IN THE DESCRIPTION, I WAS SUPPOSED TO KNOW IT WOULD'NT WORK. THIS IS NOT GOOD CUSTOMER RELATIONS.
Quick and easy order process and got it twos days later free shipping everything came in box and wasn't damaged overall happy
I was excited because i was told if I paid an additional 18.00 I would get all my stuff on Saturday. Now it's saying Monday. That is not cool.
It was very simple and easy to put on may have took 2 hrs Quick and easy. If I need something else I will buy from yall.
Ordered them got here fast they look nice but as I was taking them off the box they were broken pieces that were coming off which I can't believe for the money I paid for I was expecting it to be from good material but no as always they're made in china but I managed to put them on another thing when your about to install them you really have to push them hard so they latch right in if not they're not gonna stay intact.
Hey Alejandro,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you Kelly
Prompt delivery, good prices and good communication. I will definitely recommend this company to others. I will order from them again.
Excellent staff they are wonderful I would recommend you wonderful folks to the world I appreciate it
Great experience every time and great customer service. Prices are good and lots of products in one spot!
I have purchased a few times now with AT and they always perform as expected. I completley recommend this webstore for your truck.
I need assistance with an installation issue and you people handle my every need. I will come back when I need anything else.
Web site is easy to use. User friendly. I also like the prices at American Trucks. Will use American Trucks in the future.
The tech was great and I ordered the part I wanted for my truck. When I have a question I will call again.
All went very smooth as I placed my order. Only complaint is I did get the offer of the free phone wallet till after I placed my order!
Fairly easy install. Don't rush take your time lining up the magnets as well as removing the plastics from the B pillar. I ran into one issue at no fault to the product but on the passenger side the motor arm on the rear makes contact with frame and doesn't close flush by about 3 or 4 centimeters. Not very noticable from a glance but I can see it. And when they retract I can hear it hit that metal. Don't have that issue on the driver's side though. I plan to see what I can do to fix it but just haven't had time to play around with it. Overall happy with the purchase gives the truck a clean look and my wife is short so these boards drop lower and she likes it much more than than the traditional running boards.
The picture on the site didn't match the product. Drove 45 min for the wrong grill and still waiting on my refund
Part never came. Ordered part on march 28. It's now April 14. Part was never shipped according to tracking.
Hello Meryvn,
I left you a voicemail this morning regarding your order for the Master Tailgaters Aftermarket Backup Camera. I do apologize sir but the item was returned by USPS to our Kansas warehouse and processed in. As I stated please give us a call or chat into customer service with how you would like us to proceed regarding your refund.
Thank you,
Allison
Would definitely use them again. Part fit well and was delivered in a timely matter. Will use them again.
I've only used the mileage booster tune and my mileage has increased a couple MPG and the performance has increased as well. I recently installed a lift and 33+ tires and it performs similarly to how it did before the lift. I get way too many advertisement emails.
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- Paoli, Pennsylvania, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Delbert,
I'm sorry to hear one of the clips was broken! I reviewed your order and saw our customer service team processed a hardware request last night to replace it. I wanted to extend an additional apology for any inconvenience this caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree