Overview
American Trucks has a rating of 4.1 stars from 11,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Trucks most frequently mention customer service, fast delivery and great experience. American Trucks ranks 1st among Trucks sites.
Instant Feedback
Easy to find correct parts, check out was a breeze. Hoping the shipping is on time like the last time I ordered from you.
Was very disappointed on the cold intake I bought, every part was off where I had to rig up just make it fit! The manufacturing company needs to readjust the assembly and get the parts closer to fit better, my hose line was way to short now it's pinching my hose hopefully it doesn't cause a problem later on, also the sensor bushing was way to tight and wouldn't fit, hope yall can add a better bushing where I wouldn't have to use super glue to make it stick to the intake
Gryphon B. Was a big help had to do some research to find what works for my application he did the leg work for me would highly recommend him. Great customer service!
Expierence was dope I like how the website actually makes sure what your buying goes to your truck. Thank you guys much appreciated
Had a quick chat on line. The person that helped me was quick informative and knowledgeable. Couldn't have gone any better.
It was great couldn't ask for more. Very personable? Great order fulfillment and fast shipping. Thank you.
Great selection and fast delivery. The bad thing is you have so many great styles it's hard to choose from which is a very good thing.
Keep an eye on Open Box items. Some are great deals. However, be vigilant for damaged stuff. Some times it's more trouble than it's worth.
I ordered a skid plate to replace a bad Ford design on my 2021 F-150. The original cover was made of fiber board. Didn't take long for that to fall off. American Truck was very thorough in making sure I ordered the right skid plate to fit my truck. Easy process and not too expensive.
I have the S-type catback exhaust on my 2013 Mustang GT and I love it! Perfect sound and volume for my Mustang. However, I just bought a 2024 Ford F-150 Tremor 5.0 Coyote V8 and wanted a louder-than-factory but not-as-loud-as-the-2013 Mustang GT exhaust for it. Since Borla doesn't make a Touring exhaust for my new truck, I ordered the S-type (*******) anyway. I'm glad I did! It is not as loud as my 2013 Mustang GT exhaust but sounds every bit as good. Can barely hear it cruising on the interstate but gets aggressive on acceleration. Perfect, for me. Absolutely perfect!
Well packaged. Install is pretty self explanatory.
Feel nice and sturdy and look nice.
Only complaint is one bolt had some damaged threads.
Delivery was quick and the product fit perfectly. The installation only required a couple of tools and took about twenty minutes.
American trucks had what I needed and shipped my stuff fast and kept me updated! I recommend to order from them!
The whole user profile just seems to be more than it needs to. Hard to find account balance in settings and during checkout. There are way to many emails sent as well it seems I get at least 5 a day for no reason. Commissions seems like a good idea for the employees but the always seem to be a tad pushy about calling and trying to make a sale
Several items did not receive a tracking number even though it was reportedly shipped. Some items were received before any tracking information was received. That said the products received so far appear to be of good quality and I look forward to installing them when the weather breaks.
Hey Francis,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree
The overall experience was great. I debated for a few weeks before I decided to pull the trigger and make my purchase on Cyber Monday. I installed the BAK X4S in 30 minutes. The included instructions were simple to follow.
I like two things one making sure that it fit my vehicle and two the videos explaining exactly what to do and what tools are needed very very helpful
The running boards / nerf bars for Ford F150 are heavy, well machined, and easy to install even for a 70 year old man crawling around on a concrete floor. The floor was the biggest challenge! A 3/8" air ratchet simplifies the job. It would take an hour if I was younger but too many coffee breaks.
At a loss as to find an inexpensive spare tire wheel for my '05 p/u I landed on the American Trucks webpage. I actually found a scratch & dent one for my needs. Purchased at a discount. Received the wheel on the day as expected and was pleasantly surprised at the near perfectly new condition. A few quick sprays of some touch up paint and without a close study, it is a new wheel.
Great price, delivered on time, condition better than expected and appropriate follow up. The Way business should be conducted.
Now if we could get them to manage our federal gov't we'd all be better off!
Always an easy process from ordering to delivery never had an issue ever since I have been ordering from american trucks keep up the great work.
- Visit Website
- Paoli, Pennsylvania, United States
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Francisco,
I am sorry to hear that your cold air intake did not fit correctly as advertised, in the future please feel free to reach out to us directly when you have fitment issues we can look at the product you receive and compare it to the suppliers website and verify you received the correct item. As well as assist you with replacing it for something different if needed. I went ahead and issued you a voucher to use on your next purchase online or over the phone. If you need any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison