From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very pleased with the design and quality of craftmanship.
Fast shipping and at very good prices and the product was perfect fit
Super fast shipping and great service! The parts I ordered were exactly as described.
Ordering was easy and product came when expected. However installing was a nightmare
Called about installing problem
Representative was useless
Really like their service and products.
Good people good service
Super quick and easy checkout. Easy to find what I was looking for
The lenses are nice but the description is minimal (no bulbs included) The DRLs don't work (or I cannot figure out how to wire them properly because there's no diagram. No instructions on how to install, I had to look at other brands YouTube video. They look nice finally but overall I'm very disappointed. First and last time I buy anything from American Trucks.
Thank you for your feedback.
I apologize for that.
If you have any questions, let me know.
Amy
EXT 257
Very pleased with my purchase, super fast delivery and extremely helpful staff! Will definitely be purchasing more from em!
Each time I need something for one of my work trucks, all Fords, you folks have what I need and at a great price!
Was told it would be here on a Sunday then it arrived on a Monday. And I payed the extra fee
The Rough Country Exhaust System is just what it is and the website gives good detail of item. The best part is that American Trucks gives that inside edge with those helpful videos.
Needed to replace a busted taillight. Found OEM replacement pair for a great price. It would be a shame not to mention the fast shipping too.
Everything I have ordered has been a perfect fit. Always the right color and part
My experience was very pleasant. It was very easy, fast and accommodating to place my order. American space trucks was very efficient in delivering my products I'm very pleased with my order and dealings with American space truck and would recommend them to anyone who asks
A little disappointed. Received my mirrors and it looks like scuff markings on the plastics. I ordered smoked out blinker light and it came in without it.
Quick and easy checkout, would be 5 stars but was delivered 3 days late without much explanation from FedEx.
Quick and easy! Looks great and installation was really easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you would like to discuss,
Please reach out. I would be happy to speak to you about it.
Amy
EXT 257