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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 5 days

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Arizona
1 review
0 helpful votes
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AM shopping
December 9, 2022

Quick and easy layout with quick and good shipping times aswell

Date of experience: December 9, 2022
Texas
1 review
0 helpful votes
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This was my first order, a small one, to get a feel for the experience with AmericanMuscle. I was not disappointed. The ordering process was painless, shipping was fast, and the item was exactly as expected. I will definitely be a repeat customer.

Date of experience: December 9, 2022
Georgia
1 review
0 helpful votes
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Ordered and Received
December 9, 2022

Ordering was very easy. The item came really quickly. It is a Christmas present for my grandson, so I have not opened it. I'm hoping it is just what he wanted.

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Excellent
December 9, 2022

Great service, received parts quickly and everything was correct!

Date of experience: December 9, 2022
Canada
1 review
0 helpful votes
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Great.
December 8, 2022
Updated review

Easy to order, no shipping hassles to Canada, install videos are excellent.

Date of experience: December 8, 2022

Easy to order
November 25, 2022
Previous review

Easy to order

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Great timing!
December 8, 2022

Got here a day early! The brakes and rotors are great!

Date of experience: December 8, 2022
Texas
1 review
0 helpful votes
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Awesome
December 8, 2022

It was the best thank you it all fit perfect installed in like 20 minutes

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
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Good cheap easy
December 8, 2022

Always easy to order and get what a need for a reasonable price.

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
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Great
December 8, 2022

Amazing gift for the husbands mustang! He's been wanting these for so long and they look fantastic on his car!

Date of experience: December 8, 2022
Alabama
2 reviews
0 helpful votes
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Review following placing an order
January 7, 2023
Updated review

Upon seeing the picture of this item, I wanted it to add to my '21 Challenger. Ordering it was easy by just following the directions. I've ordered numerous products, and this was the simplest- just follow the
Prompts! I emailed a number of photos of my "build" a couple of weeks ago and have not received any
Notification of your receiving them, nor have I seen them being used in every magazine I've received.
I tried to address this by phone, but when Chris transferred me, I was cut off.

Date of experience: December 8, 2022

Easy, quick, and correct!
September 12, 2022
Previous review

Easy, quick, and correct!

Date of experience: September 12, 2022
Florida
1 review
0 helpful votes
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Wrong parts sent.
January 7, 2023
Updated review

What a problem to send product back. Your company sent me parts for a mustang when I ordered for a dodge which was confirmed by a employee named Richy extension 448. Twice he tried to send a FedEx return info and never received anything. Next day I called and talked to another employee and received the info I needed. Went Walgreens and sent it off 12-06-22. Tracking number **************. Hope I get the correct parts sent back as quickly as possible. Charles Murphy. *******460.

Date of experience: December 8, 2022

Very easy and convenient and fair price
November 30, 2022
Previous review

Very easy and convenient and fair price.

Date of experience: November 30, 2022
North Carolina
1 review
0 helpful votes
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Good.
December 7, 2022

It's working great so far. Only complaint is that its a little pricey imo.

Date of experience: December 7, 2022
Georgia
1 review
0 helpful votes
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Good service
December 7, 2022

Great experience with communication on product fast service, well knowledgeable help with installation.

Date of experience: December 7, 2022
North Carolina
1 review
0 helpful votes
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Tail lights
December 7, 2022

Easy to install and look great. I would definitely suggest this product to anyone who is looking for their car to stand out

Date of experience: December 7, 2022
Texas
1 review
0 helpful votes
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I was expecting 2-3 weeks to be shipped.
Hood was delivered in 6 days. Great quality to price ratio, and fantastic customer service.

Date of experience: December 7, 2022
California
1 review
0 helpful votes
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Another Easy Pezy Purchase
December 6, 2022

You can't go wrong with these folks. Easy piece of cake doing business with them.

Delivery, was fast. I've never had

Date of experience: December 6, 2022
Wisconsin
1 review
0 helpful votes
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We'll packed
December 6, 2022

Received looks great just have to find time to put it in.

Date of experience: December 6, 2022
Michigan
1 review
0 helpful votes
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Awesome/ Fast service
December 6, 2022

Amazing experience my order arrived a day early! Was a nice surprise! I spend hours on this site they have so many things to offer!

Date of experience: December 6, 2022
Texas
1 review
0 helpful votes
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Awesome!
December 6, 2022

Products arrived on time with the exception of one smaller box but it arrived day later no problems though, arrived in perfect condition as described and WILL DEFINITELY be buying from American Muscle again!

Date of experience: December 6, 2022
New Jersey
1 review
0 helpful votes
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Totally awesome
December 6, 2022

Quick simple and extremely user friendly can't wait till I order the exhaust for my mustang! Website is extremely easy to navigate!

Date of experience: December 6, 2022