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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I placed my order Wednesday night and received all of my items on Saturday. I was surprised on how well they pack the items to ensure no damage. Checkout was a breese and included free shipping. I couldn't be happier.
Install is very simplistic as long as you have the proper tools. Take a moment to watch the install video and away you go! The vehicle sits perfectly with the aftermarket 20" wheels and a 45% tire profile. The ride is rough but completely expected for the price point and staggering drop in height.
I was mislead with the part I got, they said it was carbon fiber but it's a carbon fiber paper so I payed for plastic and paper
Got it in just a few days. Great product. Will continue to shop here as me and the wife fix up our car.
Great products for my Mustang and super fast delivery!
I placed my order and it was shipped quickly. Highest quality. Will be buying from AM in the future.
Just like every other purchase from AM this went as smooth as it could have been.
EVERYONE THAT I TALKED TO HAS BEEN SO HELPFUL everything fit awesome thank you so much guys will comeback to American muscle to buy more things
Good experience. I find that it is hit and miss with shipping to Canada. I would order from American muscle again.
Said they would be here Saturday, ended up getting on Monday which is fine. Good products, all came with zero damage and good packaging. Already have everything installed
Found what I needed right away, compared options, did some more internet research and ultimately came back and bought from AmericanMuscle. They shipped right away and we received the product a few days later as expected. Packaging was great (they just labeled the manufacturer's package so didn't add more to throw away).
Fast and easy, product arrived in less than a week. Very satisfied with service.
Just bought a product, not really much else to say.
They had the best price around on a complete brake package, which showed as an "in stock" item.
Order was sent via Fed Ex, tracking information had it being delivered a day earlier. Upon delivery of the first
box,which contained front pads and rotors,was destroyed and spring broken off brake pad. Rotors were not damaged. Multiple pictures, an hour of my time, and the whole box had to be shipped back, not just the pads. Told them to get the new box coming ASAP and understand charging my CC until damaged parts inspected by them for credit. No such luck, only shipped new parts after confirmation of damaged parts dropped off at Fed Ex. See if the new box is packaged better?
American Muscle had what I needed and the information installation.
Easy installation with all the correct equipment aside from a fuel inlet to the fuel pump that was the wrong size but I took the old inlet off the old fuel pump for it and now works great.
I received my order in a very quick frame of time (roughly 3 days from placing my order) which was amazing! However the parts I ordered and the ones I received were not the same as what was displayed online.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.