On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It came way earlier and in perfect packaging and condition
The items were received in excellent condition and it actually arrived a day earlier than expected. 5/5
Very good customer care. I had an issue and the chat line and the phone service took care of me.
Exactly what I was looking for delivered in a timely manner!
Jesus is coming soon! And I got my tires just in time before he came lol. God bless!
I placed my order needing my part Friday, as promised. I didn't receive my part until the following Monday. Not very happy!
Great products and love the installation videos. It lets you know what you are getting and visually let's you see the outcome of your upgrade.
Everything came in super fast and efficient and installing it this weekend!
Stops on the dime and pretty simple to install! It also give the car a nicer look when cleaned up.
My previous OEM light broke. Went and ordered this replacement. Was delivered in less than a week. Light was easy to install, and is brighter than the OEM! Definitely recommend as a replacement part.
Ordered this radiator to replace my prior 'fix'-ed radiator which was replaced approximately 4 months ago - my original replacement was the AM OE basic model with plastic ends which matched closely to the leaking oem version which I had been nursing for a while; 1st replacement started noticeable leak about 2 months after install.
We'll see how this one holds up, but paid extra for warranty and shipping protection for piece of mind.
Install on this one was more difficult in trying to get bolts to align without crossthreading, and with it being all aluminum even the bolt sockets. But made it work...Had to cut off intake manifold retention tab, which wasn't really needed anyways.
Maybe I 'won' the reverse lottery on my original replacement and got a leaker. But tired of feeding and bleeding coolant to environment, and having to swap this out again so soon.
Hoping for the best and at least another 8 years that the ford oem gave me.
Always a pleasure to get parts from. Fast service and parts are good and they get delivered very fast,
Apparently there's 2 different types of coils for my car, and I got the wrong one's
I am very sorry to hear that.
I see that you have spoken to our customer service and
Have been assisted with this.
If you have any questions-
Please let me know.
Amy
EXT 1257
Service has been very quick to respond to my inquiries but i STILL don't have the product I ordered 2 weeks ago
I am very sorry to hear that.
I see that the item as been delivered.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Great price and shipped quick! Will be shopping here again in the future!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Auto Parts Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
I tried to reach out to you with a phone call
To discuss your experience.
If you have any questions-
Please let me know.
Amy
EXT 1257