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AmericanMuscleReviews 9,068

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 5 days

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North Dakota
1 review
0 helpful votes
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Fast and easy!
November 15, 2023

Easy to order and delivered fast!came packaged as to not get damaged

Date of experience: November 15, 2023
Georgia
1 review
0 helpful votes
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It was pretty easy to find what I was in need of and order. The product came in fast and was easy to install but did not work but one time. I checked to make sure that it fixed the problem (and it did), so I buttoned everything up and went to get dressed. Came back out and it was back to acting up again. I hope I can return this soon.

Date of experience: November 15, 2023
Alabama
1 review
0 helpful votes
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Easy ordering
November 15, 2023

Placed the order and received it in a timely manner. Products in good condition and a good price

Date of experience: November 15, 2023
Arkansas
1 review
0 helpful votes
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Tires
November 14, 2023

I ordered my tires and they got here so fast! Will definitely order again.

Date of experience: November 14, 2023
North Carolina
1 review
0 helpful votes
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Very good but a major issue
November 14, 2023

I ordered stainless works headers and I had a Corsa and it said the cat back would work with thr headers but they didn't! Did a lot of work putting headers on just for them to not fit :'(

Date of experience: November 14, 2023
Texas
1 review
0 helpful votes
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To easy
November 14, 2023

Needed the rear deck cover for the trunk you had price was good I bought it. Thank you

Date of experience: November 14, 2023
Canada
1 review
0 helpful votes
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Ok two wheels took a lot of weight
November 14, 2023

Ok two wheels took a lot of weight cheap china chrome

Date of experience: November 14, 2023
Utah
2 reviews
0 helpful votes
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Side scoops
November 14, 2023
Updated review

Great service and great looking product
Gives a aggressive look

Date of experience: November 14, 2023

Great service
July 9, 2023
Previous review

Received my order quickly and in great condition.
Very satisfied

Date of experience: July 9, 2023
Pennsylvania
1 review
0 helpful votes
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Turn signals and tail lights
November 14, 2023

Delivered super fast, also probably the easiest installation on the car.

Date of experience: November 14, 2023
North Carolina
1 review
0 helpful votes
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Missing parts
November 20, 2023

The Pypes exhaust I ordered did not come with the 2.25 in to 3.0 in. Adapters like it waa suppose to. Do you know who sells those adapters in person? No one. Spent 60 extra dollars at the local auto parts store buying 2.25 to 2.50 adapters and 2.50 to 3.0 adapters to make a ghetto rigged setup so the exhaust would work.

Date of experience: November 13, 2023
Support R. AmericanMuscle Rep
over a year old

I am very sorry to hear that.
Please reach out to our customer service if you have any questions
Or would like assistance.

Amy
EXT 1257

Arizona
1 review
0 helpful votes
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No issues
November 13, 2023

So far, so good. No issues with finding the part or ordering.

Date of experience: November 13, 2023
Kentucky
2 reviews
0 helpful votes
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I have spent WAY more than I should have on my car and American Muscle made it all possible. It was easy and great products.

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Everything is great except for the shipping took forever to get here the date and time everything changed constantly that part I found to be a bit ridiculous I've ordered probably thousands of dollars worth of products from American muscle in the past for other Mustangs haven't had one for a while these are the first couple items I have added... since acquiring my new one and I'll $#*! about the shipping but I'll still buy the product if it's something I know is not going to disappoint

Date of experience: November 13, 2023
Support R. AmericanMuscle Rep
over a year old

Thank you for your feedback and for being a long time customer.
Please let me know f you have any questions.
I would be happy to help.

Amy
EXT 1257

California
1 review
0 helpful votes
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Nathan the goat
November 13, 2023

The customer service rep Nathan made this whole experience extremely fast and easy with little effort from me. I been shopping on AM for at least a decade and for the job I needed to get done I expected to be online for at least a hour and half but Nathan made it only 20-25 mins. So thanks to him! However the packaging for the Exedy Mach 400 clutch kit is terrible. I received it with the alignment tool and pilot bearing out of the box because the box was ripped open thanks to the loose clutch inside moving around during shipping.

Date of experience: November 13, 2023
Nebraska
1 review
0 helpful votes
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Excellent fit CAI 19 hellcat charger
November 13, 2023

Nice fit. Had my gopro ready to video and send in for the $200 credit...didn't have an SD card. Lmfao! Goteem. Oh well.

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Exceptional
November 12, 2023
Updated review

Never been disappointed with any purchases and products, I'd rather purchase quality products and that's what I want.

Date of experience: November 12, 2023

I've been very extremely happy being a customer that...
April 1, 2023
Previous review

I've been very extremely happy being a customer that saying you pay for what you get by holds truth. I'd rather pay more for quality than quantity I've cut corners from other competitors and got exactly what I got, waste of money and got junk.

Date of experience: April 1, 2023

I have yet to be disappointed everything I've purchased...
September 13, 2022
Previous review

I have yet to be disappointed everything I've purchased has been top notch I'd rather pay more for the quality and I've purchased from from engine components to rims besides exterior items. Thank you

Date of experience: September 13, 2022
Idaho
1 review
0 helpful votes
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Perfect website
November 12, 2023
Updated review

Great website for all my Mustang parts, has many options to personalize your car.

Date of experience: November 12, 2023

Great interface for a website, easy to find the parts...
July 31, 2023
Previous review

Great interface for a website, easy to find the parts your looking for, and a great selection for muscle cars.

Date of experience: July 31, 2023
Canada
1 review
0 helpful votes
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Good work guys
November 12, 2023
Updated review

Short and sweet, fast and easy, good job, thank you american muscle.

Date of experience: November 12, 2023

Easy,quick, and fast, thank you AMERICAN MUSCLE
December 18, 2022
Previous review

Easy,quick, and fast, thank you AMERICAN MUSCLE

Date of experience: December 18, 2022
Illinois
1 review
0 helpful votes
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BBK Long Tube Headers
November 11, 2023

Always a pleasure doing business with them. Helpful advice.

Date of experience: November 11, 2023
Indiana
1 review
0 helpful votes
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Customer Service
November 11, 2023

Outstanding response to all questions and order inquires

Date of experience: November 11, 2023