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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Found them on line. Easy to process. Love them. By the way, i am the original owner of my 68 Mustang. My baby!
American muscle did their job but the fitment on the side skirts were horrible
They make you jump through hoops to return items. Part don't fit rite and now want all this extra stuff to return.
Thank you for reaching out and for speaking with me about your experience. Please feel free to reach out if you have any questions. You're feedback is important to us.
Thanks again!
Amy
EXT 1257
Had trouble finding part that I knew I wanted to order on your web sight. I was able to find eventually
I have ordered atleast 5,000$ worth of parts this past year. I have had problems with quite a few of them. This last one aggravated me though and I am not happy with American muscle. I ordered the MP concepts rear led diffuser lights about 9 months ago. 3 of the l.e.d. Lights just burnt out! I called American muscle and they said there is nothing they can do because they aren't warrantied. Lol so you sell a product that breaks after 9 months and don't even offer to discount new ones?! Smh
Thank you for bringing your concerns about your LED lights to our attention. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
Estimated arrival date was 2/23/24 haven't received item.
I am very sorry to hear that you were disappointed with the shipping of your fuel injector kit. I have left you a voicemail and if you would like to discuss your experience or if you have any questions, please let me know. I would be happy to speak with you about it.
Amy
EXT 1257
Overall, I am very pleased with the experience. I am a little disappointed that when I purchased my product the $10 credit I had on my account didn't apply.
I received my parts promptly and in great condition. Thank you!
Easy ordering with quick delivery of quality product. Thank you.
Ordered a cat back exhaust system for my car from American muscle. Have sorted all the parts for my car already which makes it easy to research and compare. Ordered with ease and was surprised that they have a local install option that not only I used but it was cheaper than quotes from other shops and I was able to get it installed on my date and not the other way around like normal shops try to pull these days. Also I get shipping updates which is helpful too.
The spoiler was exactly what I was looking for! Instal was very easy. I didn't have predrilled holes so I had to drill them myself but other than that, the install was smooth
Everyone that I talked to was helpful and very courteous. Made my purchase really pleasant. Thank you đź‘Ť
Showed up early, the box was in perfect condition, and all of the hardware was included.
Items were priced well and delivered as scheduled. Gas cover was a little wiggly when installed. Fixed issue with by using some weather stripping. Controller works great
These look like the originals but that's about it. They aren't factory size or offset or finish. I did a search for 2017 mustang gt performance pack rim on Google and this was first ad to pop up. I should have read the description better. They aren't the 19x9 like the original with 45mm offset. They are 8.5 with 30mm offset. Totally different rim. Yet being advertised as performance pack style, key word is style. My fault for not reading it carefully. Problem is I realize it an hour after I ordered it. To late to cancel order since it got picked for shipping already. Not shipped, just picked for ship. Now I have to unpack the rim when it gets here to photograph it for return as AM automatically voids returns without pictures according to customer service. First time I've ever had a problem here.
I am very sorry to hear about your experience with your Performance Pack Style Gloss Black Wheel. I see that you have spoken with our customer service team and that you have been asssited with this. Please feel free to contact me if you have any other questions.
Amy
EXT 1257
Package was wrapped nicely, and everything was accounted for
These coils and plugs made my stang like new again. No more rough idle. Plugs did need to be gaped as they were not to spec. Otherwise, I'm happy.
This item is working good so far. Hardest part was putting it together. Install was about 15 minutes. This replaced an older CAI I had. Sounds a little deeper than my old one.
5 stars, can't beat AM! They leave no rock unturned as to what you're buying or how to install properly.
This tuner was a great investment. Free tunes for life and it's helped my car run much better.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that your side skirts did not work out for you. I have reviewed your order and I see that you have spoken with our customer service team in regards to this order. Please feel free to reach out if you have any further questions.
Amy
EXT 1257