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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Had to spend had to spend an extra $35 on tape that will actually stick to my window instead of the cheap 3M tape I received. Also received my louvers all scratched up on the inside. Only reason why it's a 2 star is because it looks cool.
The item came as described, came quickly and was the right tire.
Package came as expected in good order. Part was correct. Happy with the price
My experience with American muscle was excellent. Parts are always shipped and received fast and customer service great
My shopping experience was awesome and I had no problems with the process, I would definately shop American Muscle again.
Part came fast and looks great after the install. The install was fast and easy with the instructions provided. Top notch!
Received first order, but waiting on two more pieces; which were orders day or two after.
Quick service anxiously waiting for my items.
Install went well until I tried to install the MAF sensor. Sensor would not go into the slot. I tried to spin it 180 degrees and still wouldn't go in. The slot was not completely cut out for the sensor to slide in. When I called to ask if I was doing something wrong or had to cut the slot out myself I was told that I had to submit pictures for a return. I was told that I had to wait 3-4 business days to process. Since I was almost finished I decided to make sure everything else was correct. So I decided to install the heat shield. The hardware to attach was incorrect. Standard size fasteners for metric threaded holes. Unfortunately I am not going to go through another return process. I bought the correct fasteners from local hardware store. They worked perfectly. Then I had to reinstall my old CAI just to be able to drive to work. My first experience with American Muscle and most likely my last. Very disappointed with customer service I received and the return policy.
Nice and smooth. Quick to ship your item and keep you notified
Never received my order. I received a whole lot emails about my order, requesting reviews of my order. But I never received my actual order. I've replied to multiple emails and left many of these comments and it's been radio silence… where is my order?
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Good products and return policy American Muscle is popular with mopar replacement parts
Ordering was easy, though I think I messed up and ordered some decals that are not made for my vehicle. Guess I will see. Looking forward to receiving the items and putting them on my vehicle.
I ordered one style brakes and rotors and that's exactly what I got all the way to the hardware
I ordered the wrong part. I was treated with most repect, and told the procedures to return the item. Fast easy and quick. I received my refund propley.
I ordered the smoked LED taillights. Product was at my shops doorstep in less than a week flat from the time I ordered which was awesome! Product seems like great quality and the lights connected seamlessly into my factory connectors. This made the install super easy and I had them installed in only about 2 hrs. Super happy with everything
Good product delivery on time, good selection that match my vehicle
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.