AmericanBlinds

I have purchased roman shades from American Blinds before and loved them. The inside window mount required screwing in two brackets, then the shade snapped into place. Not anymore! The new version of these shades has two holes drilled into the head board and one is supposed to screw the shade directly into the window frame. Are you kidding me! It's impossible to hold up the whole shade and at the same time try to screw it in. One must pay more for installation. And to top it off, the shades are cheaply made. I would recommend avoiding this company. They have really gone down hill.

I chose the flat roman shade selection for three dining room windows, and they were perfect. Accurate sizing, great fabric, well packaged and the value was exceptional. They also came right on time. Very pleased and will order again!

I purchased custom sheer blinds that do not work. Prior to placing the order, I was very specific when questioning the sale representative Chris who assured me the blinds functioned the same as venetian blinds do. WRONG! Had to fight the company through my credit card. American blinds record their calls and miraculously, they cant find any of my five calls to them. Don use them if you expect a full refund without a fight. No satisfaction guarantee!

I measured accurately and ordered composite blinds. They cut them incorrectly. It took them three days before they took any action - which was to offer to remake them, but for an additional 20% fee. I had to call repeatedly, and despite promises to call me back, no one ever did. I would not purchase from them again.

I purchased 10 blinds with a valance return of 1 1/8 inch. When assembling the valance returns I found that the clips were very tight to press in. Six of the ends snapped at the exact same place (picture attached) I contacted the company and they said that they would have to make entirely new complete valances instead of the little returns and that I would have to pay for them since I broke them. I got a quote of $85 for 3 valances which I later discovered would not be enough because many of the broken pieces were from the same side of the valance. I spent over $1000. On these blinds and they will not even give me some little valance pieces. Not wise customer service decisions!

Super easy instructions-putting them up was so very easy! They work great! Will definitely order these for the rest of our windows! Love the cordless system!

Good website. Description of products well presented. Instructions to measure very helpful.

The shades I ordered fit perfectly and were installed easily.

American Blinds is a great company to order custom window treatments. The quality of fabric and workmanship of window treatments is top notch. I'm a returning customer and I'm always pleased with my order and customer service I received.

I have purchased shades, actually many shades from American Blinds and have always been satisfied. In this case I ordered a size that was beyond what you normally make 93" by 46" and was told that it would come with one bar and two shades. I found this a little difficult to understand, but when the shades arrived I understood how they were built. WONDERFUL! Not only that but my daughter was able to put them up alone may I add, in minutes and now what use to be an entire wall of dirty, dusty living room drapes is now a beautiful shade that you can't see during the day, and at night gives us the privacy we're looking for. This was a home run as far as I'm concerned!
Michele, New York

Ordered over $800 worth of blinds for my home and they are all too narrow. They take too much off the measurements. When approaching the company they recommended I buy them again and add width to each window measurement. This is a terrible way to do business. The industry standard is 1/4 inch off measurements provided, they take 1/2 inch. If you are buying them for insulation and/or light blocking don't waste your money! I will never buy from them again, nor will I recommend them to any of my MANY friends!

Fast and easy! Great price and service! Good quality and well packaged! Arrived in perfect condition!

So I ordered blinds from American Blinds last year then tried to match them up this year with the other windows. They sent different material than the first time. Blamed it on a supplier (they dont make there own blinds). Then sent me an email saying they were sending replacements, then they just never sent the replacements saying they changed their mind. The blinds feel flimsy and cheap and I dont know who really makes them but it does say made in china all over every piece.