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AmericanBlindsReviews 836

4.7

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
142
quality
588
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Arizona
1 review
0 helpful votes
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Great experience
May 17, 2012

Great experience. Blinds were shipped on time, fit perfectly and very easy to install

Date of experience: May 17, 2012
Minnesota
1 review
1 helpful vote
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Great shades, have had a few issues and when I have called in had VERY good help from Rudel and Stacy. I work customer service, they both did a great job!

Date of experience: May 9, 2012
North Carolina
2 reviews
0 helpful votes
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I ordered wallpaper from American Blinds and am very pleased with my purchase! The customer service was very helpful, and the paper arrived quickly and just as ordered. I will certainly recommend American Blinds to all of my friends for their wallpaper needs -- the price cannot be beat!

Date of experience: January 7, 2012
Canada
2 reviews
2 helpful votes
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This website offers customer satisfaction, but falls short on delivery, no pun intended. I received several shipping dates, but still no product, even though it was ordered and paid for months ago. I got NO SATISFACTION! BUYER BEWARE when ordering from AMERICAN BLINDS!

Date of experience: June 12, 2010
Virginia
1 review
5 helpful votes
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I ordered shades for two very big windows on Feb 10 of 2010 and today is March 4-not shipped yet. Called the company and they told me that "Bali" is behind the schedule and the order will be shipped on March 12. I called Bali and they told me that my order was on hold by Americanblinds.com until March 2- the day when I checked my order status. But, of course, they charged my credit card on Feb 10. They just use your money until you loose your patience.
Before I got my shades through Blindsgalore.com and it was done and delivered within 7 days. Wanted to save some $$ and switched to Americanblinds.com - don't do this mistake-dont order with Americanblinds.com.

Date of experience: March 4, 2010