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AmericanBlindsReviews 836

4.7

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
142
quality
589
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Illinois
1 review
0 helpful votes
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I have used American Blinds on several occasions for many years. I have found you very easy to order, the person taking my order makes me feel they are taking their time to make sure the order is correct and I have measured correctly. Now I have never had to call back to return something so I don't know if you have an automated service for that. I would prefer to talk to a human from the first answering of the phone. Heard from American Blinds and was told that I would always get a person to talk to.

Date of experience: March 11, 2013
Missouri
1 review
0 helpful votes
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I found everything about my purchase excellent. I needed some help and your response on the internet was really helpful. My order was delivered promptly and correctly. I can not think of one thing I would change. Thanks for your great service.

Date of experience: March 4, 2013
Brazil
1 review
0 helpful votes
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Products were delivered on date, with a very very good packing! Very good experience!

Date of experience: February 28, 2013
Michigan
1 review
0 helpful votes
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We absolutely love your company and have had nothing but positive experiences when dealing with you. All of our blinds have been of the highest quality, with the exception of the last top/down, bottom/up shade that we ordered but you replaced it without hesitation and the replacement works perfectly!

There isnt one thing I can think of that you can do to improve your service its fantastic! We remain loyal customers and were passing your discount coupon along to our daughter who has just started building her first house.

Thanks again for your great service,
Lynn Fajardo

Date of experience: February 21, 2013
Pennsylvania
2 reviews
0 helpful votes
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I would like to take a moment to tell you that we LOVE these blinds (Double Cell Light Filtering Shades by American Blinds) and couldn't be happier with them. We live in Ohio and these blinds insulate the windows when they are down and in the closed position. The color matches perfectly; they are beautiful. The next time we need blinds, we will go to your website first. Thanks again.
Sincerely,
Jody Marlin

Date of experience: February 7, 2013
Virginia
3 reviews
0 helpful votes
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My wife was amazed when she came home from work and I had installed a
New blind on our living room window. The measurements were perfect,
The instructions for installation (and measuring for the order) were
Exact, and the blind is beautiful. What more could you want? So,
Wife happy, me no frustration, what would we want to change! Keep up
The great work.

Sincerely,

Frank Johnson

Date of experience: February 4, 2013
New Jersey
1 review
0 helpful votes
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Hi Sean,
January 24, 2013

Hi Sean,
Our experience with your company was excellent. The blinds came in a timely
Fashion and seem to be of excellent quality. We will be happy to spread the word
To our friends who might be in the market for blinds in the future.
Sincerely,
Lynn & David Lipsky

Date of experience: January 24, 2013
Ohio
1 review
0 helpful votes
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The FREE samples I ordered came promptly & were very representative of the product. My shade fits perfectly & looks great!

Date of experience: January 17, 2013
Wisconsin
1 review
0 helpful votes
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We received the blinds and installed them. As always, we are again very satisfied with the quality of the blinds and the customer service is fantastic. I wish more companies provided the quality of product that you produce. We'll be repeat customers again when the need arises for more blinds. We will definitely direct friends to American Blinds--no one can beat your prices and the customer support. Thanks again!
And, again, the customer support is excellent.

Date of experience: January 14, 2013
Iowa
1 review
0 helpful votes
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Love my new blinds!
January 13, 2013

Love my new blinds! Wouldn't change a thing! They fit perfectly and are exactly what I was looking for. Will order from American Blind again and have already recommended to friends.

Date of experience: January 13, 2013
New York
2 reviews
0 helpful votes
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Shopped around then went to web and found American Blinds. Com they had just what I wanted much cheaper than anyone else, Recevived my order everything great fast turn around after I placed my order. Just placed seconded order!

I have recommended to all my family and friends ( you will be pleased!)
Bill K Valley Stream NY

Date of experience: January 11, 2013
Minnesota
1 review
0 helpful votes
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Sean
January 10, 2013

Sean

The blinds were great, they were the best fitting blinds I have every ordered and service was great. I will keep you in mind for my personal use, as I am hoping to purchase a home in the next two months.

Thank you!

Tami Allen
Anoka County Sheriff's Office

Date of experience: January 10, 2013
Pennsylvania
1 review
0 helpful votes
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I really, really like the blind we purchased from American Blinds. The company was recommended to me by a close friend who was very happy with her blinds too. When I looked a blinds at local stores, the cost was prohibitive. The cost through American Blinds was about half the price of the local stores including the big box home improvement stores. My husband installed the blind. The installation was easy and the directions were easy to follow. I also was impressed that the company sent me color samples first. Both the sampes and blinds arrived in the time frame that was promised. I am happy to recommend the company.

Date of experience: January 6, 2013
Washington
1 review
0 helpful votes
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I am 100% satisfied with your products and service. I've already told 3 friends. It was a pleasure doing business with you.

Thank you

Kim Russell

Date of experience: January 3, 2013
North Dakota
1 review
1 helpful vote
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From: $#*!*******@bis.midco.net [mailto:$#*!*******@bis.midco.net]
Sent: Saturday, December 29,2012 04:34 PM
To: Sean Graham, Manager
Subject: Re: Americanblinds.com coupon and a question...

I am a very happy customer! I can't think of a thing I would change.
I hope you and the owner of American Blinds really appreciate Tami Flores- what a super, outstanding job of customer service. This has been the best experience I have had in a very long time.
She not only found my old order, but was able to get me a replacement shade in no time at all. Which was perfect.
I thought for sure I would have to buy two new shades.
Right now I do not have a need for shades or blinds, but our granddaughter is moving into a house and I am sure we will be helping her with window coverings, and we know just where to go for those items. I do tell people about American Blinds and Wallpaper whenever I hear anyone talking about items I know you sell!
Thank You,
BJ Poppe

Date of experience: December 31, 2012
Texas
1 review
1 helpful vote
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You produce a good quality product with good instructions. My husband and I are both over 75 yoa and we did both inside and outside installs on 8 blinds without any help and they fit very nicely. One of your employees talked at length with me about ordering. I placed my order online but it would not accept my measurement for one double window so I called and talked to the same lady that I had talked with before. She straightened out my order but had to create a second order number. Very professional in every way. I just wish I had known she would have received more if I had called in my whole order to her. Someday I would like to order some more blinds but my budget won't allow it anytime in the near future. Thanks again for such a good product.

Date of experience: December 28, 2012
Virginia
1 review
1 helpful vote
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I must tell you that I was very impressed with the responsiveness of my order, the excellence in packing to ensure a 'no damage' delivery, and the quality of your product. My wife was very hesitant to order the blinds from you vs a local retailer where you could touch and feel before buying. Well I must tell you, she was extremely please with your turnaround and more importantly the look of her new blinds!

You guys are terrific and we have already told some our friends about you, also we plan to refresh more of our blinds in the house and will continue to rely on your excellent products/services.

Date of experience: December 13, 2012
Florida
1 review
1 helpful vote
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Sean,
December 10, 2012

Sean,
I am very pleased with every aspect of this company, Americanblinds.com. From the ease of ordering, instructions sent via e-mail, to the help that I received over the phone on an installation issue, which by the way was an easy fix. We ordered six blinds first. Then came back an ordered the next six we needed to finish the house. They are beautiful and add just the right touch to our newly renovated home.
Sincerely,
Karon Reese

Date of experience: December 10, 2012
Washington
1 review
1 helpful vote
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American Blinds had a good selection at an affordable price. Everything we needed to install was provided. The order was filled quickly and I won't hesitate to use American Blinds again.

Date of experience: November 29, 2012
California
1 review
1 helpful vote
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Received my Levolor cordless mini blind in great condition and within the time period stated on your website. Am very satisfied with the blind - it's a perfect fit thanks to your measuring instructions. Can't complain about anything. Your website, service and the ordering process are all great. Will recommend your business to friends and family. Thanks for everything.
Agnes

Date of experience: November 26, 2012